Preparing a list of awesome comments from our customers!
4001 South Union Avenue
Tacoma, Washington 98409
United States
Mercurio's Heating & Air Conditioning
4001 South Union Avenue
Tacoma, Washington 98409
United States
Answered all questions and explained clearly all system capabilities. Also gave tips and advice on misc considerations. Well done!
Danielle was great! She answered all of my questions about our system and made important suggestions. Superior service... JW
Appreciated the communication, timeliness and general demeanor of the techs. All very friendly and were happy to explain things to me.
Thanks Kevin! Appreciate your partnership in helping us proactively maintain our home. What a relief!
Thank you Charles for being so thorough. For finding the shorts and recommendations for preventive actions so we dont have an emergency repair. We have an older system and want to keep it going for as long as possible. We truly appreciate your hard work.
Danielle was very professional, smart, friendly, and a fast worker. She is a top notch representative of Mercurio's!! B Crum
Thom was wonderful. He pinpointed the problem and got our heat going quickly. Nothing but kudos!!
Josh was outstanding. You have to be very proud to have him. Mercurio's is our #1 choice. He is a genuine representative of a fine company.
Chris was great, friendly, informative, and did an excellent job explaining everything. Highly recommend!
Danielle Givens was very helpful. She had the a.c. working within a half hour, letting me know what she wad doing the whole time. Danielle was very polite and knowledgeable, and was able to be here in a day to do repairs. Highly recommend them.
Out of 5 different company's we got quotes from Denard with Mercurio's was the most pleasant to work with. He was courteous, well knowledge, straight forward, polite and did not pressure us into buying or question us.
He did an awesome job! He was on time & quick to diagnose the problem. He double checked to be sure he resolved the problem & that there were no other problems. He was courteous, explained things & answered any & all questions I had. The price was good as well.
I couldnt have had a better experience with this very knowledgeable and well spoken young man. I had other bids a bit lower for the same work but I chose Mercurios simply because of Denard and the 10 year warranty, 10 years! He knew his product, what issues with electrical I might have and answered all of my questions. The whole process left me at ease and in three weeks the installation will begin. Thank you Denard for making my decision easy.
Charles was awesome. He took the time to listen to the troubleshooting I had already done on the system and then took the time to explain to me the changes he had to make and issues he found. Mercurio's was very response and pleasant to work with.
He checked out all systems, professional explanation pertaining about what he found and left the paperwork we needed to ensure the new homeowners the system is in good working condition
My AC stopped working (over the hotest weekend of the year) and I called Mercurio's Customer Service line. They were very quick to schedule and provide estimated initial costs. I love that they told me an estimate of cost (per hour) before scheduling. Joshua, our technician was on time, friendly, and efficient! He introduced himself and asked questions to assess the situation and was super speedy to resolution. Overall it was a great experience.
Tom was on time and very knowledgeable about the furnace and AC unit. We are in the process of researching replacement units.
Denard provided various options for replacement of existing furnace and a/c. Very knowledgeable and professional, and great personality. Considering the options he provided.
The employees are always, friendly, and knowledgeable, always wear protective gear when entering your home.
I have done business with Mercurio's for several years now. Saturday, my furnace was not working. After troubleshooting, I called them. They promptly connected me to technician, Charles. He came within a few hours & solved the problem. He was professional & personable. They also used text messages to confirm time frame & notify being in the way. You can't beat their outstanding service.
Mercurios installed my furnace, A/C unit and gas fireplace back in 2009. They did an excellent job and continue to do superb service throughout the years. I am going request their technician Thom come back out after todays great service call to replace my hot water heater. Mercurios does great work, has very friendly staff, and provides excellent service!
Mercurios installed our furnace and air conditioning several years ago. They did a great job and stand behind the maintenance of the equipment they install.
They were very friendly and prompt. I had some specific instructions and they followed them. Would use them again.
Thank you Thom. Repair man arrived within the scheduled window and was able to give recommendations for repair. Tuneup discovered a need for repair and was able to repair without having to reschedule. All taken care of within the same appointment.