Preparing a list of awesome comments from our customers!
7 Rupert Rd
Raleigh, North Carolina 27603
United States
Air Experts Heating and Cooling
7 Rupert Rd
Raleigh, North Carolina 27603
United States
Air Experts - routine A/C unit maintenance was performed by Jeremiah Jolocoeir. He did a great job. He was punctual and diligent with the work he performed. He took the time to explain all the procedures he had performed and the condition of the unit overall. I would ask for Jeremiah to perform future maintenance for my A/C unit.
Shawn was extremely knowledgable, thorough and professional when it came to diagnosing the issue with our heat pump system. A pleasure to work with. Highly recommended.
Travis was on time and was able to identify our problem, which were frozen coils. We appreciate his good service.
Alex did a great job today. He came over to quote us for the new kitchen sink plumbing. Pointed out an issue we will definitely have fixed. Thank you Alex! Quote is good. See you in a couple weeks.
Air Experts were able to come in less than 2 hours when I had a bathroom sink valve leaking. Noah Esguerra was polite, friendly, and most importantly, efficient and knowledgeable! He even reamed the copper pipe when he replaced both the valves, something I had not seen a plumber do before. Price was very reasonable. They are on my list now for any plumbing issues I have in the future! Update: I had Air Experts/Raleigh Heating and Cooling come today for our first AC maintenance by them. Anthony Hoilman was the tech and he spent a lot of time inspecting and testing every part of our systems. He even went into the crawlspace to check the downstairs ductwork! He explained everything he did, and found one small issue which he worked to clear up. I bought their maintenance contract which was about the same price as the company I previous used but they were terribly unreliable and never as thorough as Anthony was. So now I recommend them for plumbing AND HVAC! Update #2: Roberto came today because the upstairs AC unit stopped working due to the condensate overflow pan being full. Roberto worked 90 minutes, going up to the attic and down to the crawlspace to clear the drain and get the pan drained. He cleaned up and closed up the attic and the crawlspace when he was done. I cannot recommend Air Experts - Raleigh Heating & Cooling enough! I called this morning at 9 and Roberto was here withing a few hours. Very happy that I switched service to them this spring! Update #3: Today Tyler came for the routine maintenance of our AC units. He was so polite and friendly and very thorough. He even caulked the air exchange flu where it attaches to the house. It was probably not well installed by a different company 3 years ago and had pulled away. Tyler did a great job. He even checked to be sure there were no critters in the vent. Every technician from Air Experts has been very thorough and knowledgeable. I highly recommend them and Tyler, you get 5 out of 5 stars today!
I am always happy with the professionalism of the service given by Air Experts! Katie was a great technician! Very thorough, explained everything she did & a wonderful disposition! Thank you Katie! #UNKNOWN#
He was excellent ! Very nice and professional and showed me some things that I didn’t even know about
During a severe winter storm, they sent a great Technician (Michael Hatem) to restore my heat within two hours of calling them. Mike was polite, kind, highly skilled, dressed nicely, patient, and professional. Great job Mike!
Got two new hot water heaters. Impossible location. Techs worked hard and stayed late. Did a great job. I’ve bought a couple hvacs through air experts and also used them for a small plumbing job. 10+
Lost all heat on a cold morning. Called Air Experts and was given a time window. Technician, Gabe, was able to arrive earlier. Friendly, professional and got right to work. Found and solved the issue
Always get great timely service and thorough explanations from well mannered professionals. I fully appreciate that they don’t try to needlessly upsell me upon completion of each maintenance visit.
Knowledgeable technician. Very pleasant. Unfortunately it's not good news for me but he thoroughly explained my options and showed me the evidence.
Just had the HVAC Ductwork replaced in my house. Tyler H, with Air Experts, and his team Jalin and Tony, did an EXCELLENT job. On time, professional, courteous, answered my questions, and cleaned up every bit of trash. I will definitely be recommending this Company.