Preparing a list of awesome comments from our customers!
319 N. Lake St.
Madison, Ohio 44057
United States
Hearn Plumbing, Heating & Air
319 N. Lake St.
Madison, Ohio 44057
United States
We want to replace the shower in the home we just bought. It will require quite a bit of construction based on what we want to put in. Brian went over all the options without any pressure. Once we made our choice, he explained the process in great detail. I feel very confident that we will be happy with our choice.
So glad I was recommended to this company that are top rated, Nello was great help fixed the problem
Nello was very pleasant,explained everything he was doing to fix my A/C unit, and made sure I understood the hole process,he cleaned everything as he put it back together,I highly recommend him and his company
I was extremely pleased with Pete. Very knowledgable and explained everything. Very professional with exceptional service. Goes above and beyond with his job.
Had a leaky outdoor faucet which Pete installed a new faucet and shut off valve. Pete was very knowledgable and explained all options to me. He goes above and beyond with his job and I would definately recommnd Pete and Hearns Plumbing. Very positive experience.
Brian and Jaxson were very professional, did a great job on the sump pump crock installation for the 3.5 days they were here. They kept the area clean and answered any questions we had, we have always had great service from Hearn’s.
Truly professional company. Every member that i dealt with was incredible. Complete communication throughout. I would highly recommend to anyone!
Paul listened to me explain the situation and was quick to acknowledge that his work would require a complete frost proof spigot replacement. I only wanted a new handle to turn the water on. Paul encouraged me to call the first company that had come out and ask for a different crew. He had no obligation to me to do that. And, when it was all said and done, I only had to pay a fraction of the originally quoted price. Overall, I saved some dollars and Paul made Hearn Plumbing look really good, not just to me, but also to the competition because they were stunned that he was helping them.
I couldn’t be more happier with the work done by Jonathan, very professional and detailed. Everything is working great now that he’s been here and worked on my mini split compressor! Would highly recommend Hern plumbing and heating to anyone that needs any type of that work done. Five stars plus
Hearn is always great. Never had issues with any of the guys. Zach was great and called me since I was not there upon arrival, he did a great job!
I felt as though your technician went above and beyond with explanation of solutions to my problem. He was efficient and thorough.
As always, the service provided by Hearn was of the highest quality. Uli was friendly, efficient, and offered several options for how best to address the issue with my furnace. Together we settled on the best solution for my needs and he quickly sourced the needed parts and returned to install everything. A job well done!
Zach, and all of your technicians, have been consumate professionals. My family appreciates what you have done for us over the years.
He was professional and very nice. He answered all my questions and explained everything to me.
We had a wonderful experience with Evan and everyone on the Hearn staff. We couldn’t be happier with the quality of work completed and with the professionalism of the company. Thank you so much!
Good people, professional, they put drop cloths down to walk on, cleaned things up better than they were found.
So about a month ago we had Hearn come to inspect our HVAC system at our home as it was 19 years old and exhibiting signs of distress. After a thorough inspection by Aaron, we scheduled an appointment to determine if a new higher quality unit was the path that was best at this time. Dustin our sales rep met with us and spent a significant amount of time explaining our options and determining our options. There was no pressure for us to buy, simply knowledge to allow us to make an informed decision. We decided to replace both our heating and A/C unit with new high efficiency units. John and Ullie (Ulysses) were our installation technicians. I truly can’t say enough about their professionalism and patience. They took time to answer all of our questions and concerns, we’re very know and ensured we were comfortable throughout the installation process. These guys were Top Notch!!! We are very impressed, pleased and satisfied with the entire process and everyone at Hearn. We HIGHLY recommend them for your needs.
Tyler came for a reason and was able to make me feel better about that issue. and then when above and beyond to see if he could stay and just do the winter maintenance. it's all taken care of efficiently and I always feel better after hearns has been at my house.
Matt was great! Explains everything and suggest things and is timely and neat Thanks for always doing a fantastic job Matt!
Tom was very professional and patient with me while working and also explained each step. I am very happy with Hearns service so far and I expect nothing but the best from them, as they have shown so far. I highly recommend them.
Highly recommend!! Every person I have dealt with, either over the phone or in person, have been so friendly and knowledgeable. They really make you feel like family. They surpass your expectations and really go above and beyond meeting your needs. They answer your questions and concerns, while helping you understand your needs and how to go about fixing them. They really have a dream team!
Won't use anyone else. They are quick, friendly and can trust their work. Honorable business practices.
Hearn has been to my house 3-4 times over the past year. I have used them for a variety of jobs from small plumbing needs, to complex high efficiency boiler system maintenance and repair, to supporting major bathroom renovations. No matter the job, it’s always addressed with the same consistent attention to detail. The entire team is knowledgeable, courteous, and a pleasure to deal with - from the initial phone call (Gwen), to project management (Kevin), through job completion (Matthew, Dan, etc). Definitely recommend.
Gwen was very courteous and professional. Dustin took the time to call before hand and after to explain everything. A++++
Dustin was courteous, pleasant and professional. He explained what needed done in great detail.
Excellent from start to finish. Communication at start of job and updates with pictures. Very courteous and helpful. Thank you.
Hearn Plumbing is responsive, on time and good plumbers. My last two visits were Dan and Tom both were great.