Preparing a list of awesome comments from our customers!
319 N. Lake St.
Madison, Ohio 44057
United States
Hearn Plumbing, Heating & Air
319 N. Lake St.
Madison, Ohio 44057
United States
The service was excellent. Brian was very knowledgeable and courteous. We are very satisfied with the work that was done. Thank you
Nello committed to solving our issue and was professional and personable. He’s a great asset to the team!
Pete from Hearn Plumbing was very knowledgeable and professional in diagnosing our intermittent well issue. Rather than recommending immediate replacement of our aging pump, he suggested alternate steps to alleviate the problem. He recommended a company that could clean rust and sediment from the casing and replaced our undersized pressure tank that day. Pete was organized and friendly. We would highly recommend him. Carolyn Brown
Paul, from Hearn Plumbing, was very professional and knowledgeable. He explained what needed to be done to fix the problem that I had with the pressure regulator.
So glad he spotted this potential problem before it became serious. We are very happy with Hearn!
Excellent service! David texted when he was on his way and showed up on time. He answered all my questions and gave thorough explanation of the work he was doing and recommendations on how to improve my HVAC system. Very happy I found this company!
Nello and Uli were very respectful, clean & thorough. Genuinely made a stressful experience much better and I have confidence in their work. Will gladly go back for any further issues!
Very happy with Nelly’s service! He did a great job.. I will continue with Hearn’s because of Nello...
Above and beyond customer service! Everyone is very pleasant to work with. You don't find a lot of businesses nowadays who go out of their way to make sure the customer is satisfied with the work, the experience, the service. Fantastic! Keep up the very good work!
Provided me peace of mind about our new system. Explained everything that he was going to look at. He verified the system is performing at optimum. He also added extra silicon around the drain tubes to help with the condensation. Very thoughtful. I highly recommend this company, so glad I found them. Thank you!
Great customer service, checked everything out on the furnace and explained in layman terms. Signed up for a membership it's a great deal!
Paul is very personable and once of the friendliest professionals I've dealt with. A very enjoyable experience from start to finish.
Brian did an amazing job. He was extremely professional and personable. He clearly explained our options and offered his recommendations. We were very pleased with our service and would absolutely recommend Hearn to others!
In my 77 years of having service by technicians David is among the very best. Professional and personal he demonstrated through the entire session. Well organized and knowledgeable stood out with a calmness and efficiency knowing our need to get the AC back on line. This young man will go far in life and be quite a success. Rex Reigert
I sort of expected they were coming to evaluate the project and then schedule my service. What a wonderful surprise that they were prepared to do the whole job then and there! Great service and professionalism. Couldn’t ask for more!
It has been wonderful working with Evan. He is very knowledgeable, and professional. I have been especially pleased with the timely manner in which they have responded to my calls and scheduled a service call.
Evan was very professional and patient and took extra time to diagnose and offer solutions and options to solve the issues. He is the best representative from Hearn that I have dealt with to date.
So glad I was recommended to this company that are top rated, Nello was great help fixed the problem
I was extremely pleased with Pete. Very knowledgable and explained everything. Very professional with exceptional service. Goes above and beyond with his job.
So about a month ago we had Hearn come to inspect our HVAC system at our home as it was 19 years old and exhibiting signs of distress. After a thorough inspection by Aaron, we scheduled an appointment to determine if a new higher quality unit was the path that was best at this time. Dustin our sales rep met with us and spent a significant amount of time explaining our options and determining our options. There was no pressure for us to buy, simply knowledge to allow us to make an informed decision. We decided to replace both our heating and A/C unit with new high efficiency units. John and Ullie (Ulysses) were our installation technicians. I truly can’t say enough about their professionalism and patience. They took time to answer all of our questions and concerns, we’re very know and ensured we were comfortable throughout the installation process. These guys were Top Notch!!! We are very impressed, pleased and satisfied with the entire process and everyone at Hearn. We HIGHLY recommend them for your needs.
Tyler came for a reason and was able to make me feel better about that issue. and then when above and beyond to see if he could stay and just do the winter maintenance. it's all taken care of efficiently and I always feel better after hearns has been at my house.
Matt was great! Explains everything and suggest things and is timely and neat Thanks for always doing a fantastic job Matt!
Tom was very professional and patient with me while working and also explained each step. I am very happy with Hearns service so far and I expect nothing but the best from them, as they have shown so far. I highly recommend them.
Highly recommend!! Every person I have dealt with, either over the phone or in person, have been so friendly and knowledgeable. They really make you feel like family. They surpass your expectations and really go above and beyond meeting your needs. They answer your questions and concerns, while helping you understand your needs and how to go about fixing them. They really have a dream team!
Won't use anyone else. They are quick, friendly and can trust their work. Honorable business practices.
Hearn has been to my house 3-4 times over the past year. I have used them for a variety of jobs from small plumbing needs, to complex high efficiency boiler system maintenance and repair, to supporting major bathroom renovations. No matter the job, it’s always addressed with the same consistent attention to detail. The entire team is knowledgeable, courteous, and a pleasure to deal with - from the initial phone call (Gwen), to project management (Kevin), through job completion (Matthew, Dan, etc). Definitely recommend.
Gwen was very courteous and professional. Dustin took the time to call before hand and after to explain everything. A++++
Dustin was courteous, pleasant and professional. He explained what needed done in great detail.
Excellent from start to finish. Communication at start of job and updates with pictures. Very courteous and helpful. Thank you.
Hearn Plumbing is responsive, on time and good plumbers. My last two visits were Dan and Tom both were great.