Preparing a list of awesome comments from our customers!
319 N. Lake St.
Madison, Ohio 44057
United States
Hearn Plumbing, Heating & Air
319 N. Lake St.
Madison, Ohio 44057
United States
Hearn is always great. Never had issues with any of the guys. Zach was great and called me since I was not there upon arrival, he did a great job!
Zach arrived on time and completed the furnace and AC checks quickly and in a professional manner. (A slot in the schedule opened up to allow both service calls to be done the same day, which saved the need to schedule a future trip.) Great service from Hearn, like always!
We had a wonderful experience with Pete. He was extremely nice and informative. He went over all our options with us. I highly recommend Pete and Hearns plumbing.
I felt as though your technician went above and beyond with explanation of solutions to my problem. He was efficient and thorough.
Hearn Heating and Cooling has done an excellent job at our home! They team of Ulysses, Jonathan and Chris have done a wonderful job! We would recommend them to whoever needs an HVAC system! Professional, polite and respectful! Good quality workmanship.
Hearn"s is the very best. Everyone there is always considerate and thoughtful. I always know that I can trust them.
I am so thankful for Hearn Plumbing. It was a very positive experience having Pete come to my house to help me with my plumbing problem. He was very efficient while evaluating the situation and giving me many scenarios on how I could solve the problem. Pete and the crew were able to complete the complex Situation by days end. I’m very happy That I had Hearn Plumbing do the job and I am very proud to have them in the Madison community.
I was extremely pleased with Pete. He was very knowledgeable and explained everything to me that he was doing. He was very friendly and pleasant. He noticed the corrosion on my water tank and probably saved me from a flooded basement. I would definitely recommend your company to friends and family.
As always, the service provided by Hearn was of the highest quality. Uli was friendly, efficient, and offered several options for how best to address the issue with my furnace. Together we settled on the best solution for my needs and he quickly sourced the needed parts and returned to install everything. A job well done!
David tuned up my air conditioner this weekend, he was very thorough and professional. He adjusted the air flow and checked the entire system. He was very patient and explained everything to me.I would highly recommend
Pete from Hearn Plumbing, Heating & Air arrived on time this morning. He arrived to fix my dripping kitchen faucet and left after fixing the spigot in the garage, my water pressure, and replacing the kitchen faucet. He also found a gas leak in my basement and fixed that. Even though he had not planned on fixing several things, he was so pleasant about it. He was here several hours, worked non-stop and could not have been a nicer guy. Great job Pete. Great job Hearn.
Zach, and all of your technicians, have been consumate professionals. My family appreciates what you have done for us over the years.
He was professional and very nice. He answered all my questions and explained everything to me.
We had a wonderful experience with Evan and everyone on the Hearn staff. We couldn’t be happier with the quality of work completed and with the professionalism of the company. Thank you so much!
Good people, professional, they put drop cloths down to walk on, cleaned things up better than they were found.
Pete is a quality guy! A hard worker, easy to talk to, knows his job, and goes above and beyond.
Always have a great experience with Hearn technicians. Very professional and friendly. They explain everything you need to know and more and they leave everything clean and as it was when they arrived.
Evan was very thorough and made sure our needs for safety and ease of taking care of the system were understood, labled and explained. Evan came within a half hour the night we did not have hot water. He was patient and listened to our needs and wants. Evan was here at 8:00 a.m. the next day, Good Friday, and worked by himself from beginning to finish. We are pleased with the professional job.
Guys were great! Polite, answered all of my many questions. Friendly. On time. Cleaned up everything. I would definitely recommend. Thank you Evan and Brian!
So about a month ago we had Hearn come to inspect our HVAC system at our home as it was 19 years old and exhibiting signs of distress. After a thorough inspection by Aaron, we scheduled an appointment to determine if a new higher quality unit was the path that was best at this time. Dustin our sales rep met with us and spent a significant amount of time explaining our options and determining our options. There was no pressure for us to buy, simply knowledge to allow us to make an informed decision. We decided to replace both our heating and A/C unit with new high efficiency units. John and Ullie (Ulysses) were our installation technicians. I truly can’t say enough about their professionalism and patience. They took time to answer all of our questions and concerns, we’re very know and ensured we were comfortable throughout the installation process. These guys were Top Notch!!! We are very impressed, pleased and satisfied with the entire process and everyone at Hearn. We HIGHLY recommend them for your needs.
Tyler came for a reason and was able to make me feel better about that issue. and then when above and beyond to see if he could stay and just do the winter maintenance. it's all taken care of efficiently and I always feel better after hearns has been at my house.
Matt was great! Explains everything and suggest things and is timely and neat Thanks for always doing a fantastic job Matt!
Tom was very professional and patient with me while working and also explained each step. I am very happy with Hearns service so far and I expect nothing but the best from them, as they have shown so far. I highly recommend them.
Highly recommend!! Every person I have dealt with, either over the phone or in person, have been so friendly and knowledgeable. They really make you feel like family. They surpass your expectations and really go above and beyond meeting your needs. They answer your questions and concerns, while helping you understand your needs and how to go about fixing them. They really have a dream team!
Won't use anyone else. They are quick, friendly and can trust their work. Honorable business practices.
Hearn has been to my house 3-4 times over the past year. I have used them for a variety of jobs from small plumbing needs, to complex high efficiency boiler system maintenance and repair, to supporting major bathroom renovations. No matter the job, it’s always addressed with the same consistent attention to detail. The entire team is knowledgeable, courteous, and a pleasure to deal with - from the initial phone call (Gwen), to project management (Kevin), through job completion (Matthew, Dan, etc). Definitely recommend.
Gwen was very courteous and professional. Dustin took the time to call before hand and after to explain everything. A++++
Dustin was courteous, pleasant and professional. He explained what needed done in great detail.
Excellent from start to finish. Communication at start of job and updates with pictures. Very courteous and helpful. Thank you.
Hearn Plumbing is responsive, on time and good plumbers. My last two visits were Dan and Tom both were great.