Pete is a quality guy! A hard worker, easy to talk to, knows his job, and goes above and beyond.

This gentleman was friendly and went beyond what he needed to do!

Excellent service and well trained technician.

Always have a great experience with Hearn technicians. Very professional and friendly. They explain everything you need to know and more and they leave everything clean and as it was when they arrived.

Evan was very thorough and made sure our needs for safety and ease of taking care of the system were understood, labled and explained. Evan came within a half hour the night we did not have hot water. He was patient and listened to our needs and wants. Evan was here at 8:00 a.m. the next day, Good Friday, and worked by himself from beginning to finish. We are pleased with the professional job.

Brian and his helper were very polite and helpful. They did à very good job anexplained everything to my wife and me. They cleaned up after everything. Wonderful work and know have a new customer

Highly recommended.

Evan and Paul were excellent in their work, verry professional, friendly and explained work performed in a detailed manner. They put everything back where it belongs and cleaned up the job site. Highly recommended.

HEARN Plumbing, Heating & Air provides the best training to others, and is top-notch.Tthorough, hands-on, and clearly designed to set anyone up for success. A special shout out to Paul, one of their trainers, who really stands out. He is clear, engaging, and incredibly helpful. He makes complex concepts easy to understand and always takes the time to make sure everyone is on the same page. Highly recommend this company for anyone looking to grow in the trades!

I’ve heard many good things about the training program. I’ve also seen the results of the training through a friend of mine named Paul Hess. They taught him from scratch and because of that training he has learned valuable skills to do a professional and honorable job.

This company is amazing! When my husband first started working there and he had to go to training in a different state, they sent me flowers. I was truly not expecting that. This company truly cares. Thank you for all that you do!

Guys were great! Polite, answered all of my many questions. Friendly. On time. Cleaned up everything. I would definitely recommend. Thank you Evan and Brian!

Hearn is an excellent company. Not only do they offer great customer service, but they are active and involved in their local community. Most recently, they graciously donated a much-needed trailer to a group of local Scouts. The owners are also known to have huge hearts for their employees, and it shows in the care and dedication their crew brings to each job. I can happily and heartily recommend Hearn to all my friends and family in Northeast Ohio!

Very pleasant and detailed

I called with a plumbing issue that seemed simple but turned out not to be. Evan and Jaxson came out, diagnosed the problem, made recommendations and phone calls for us, and eventually got the problem fixed. Super nice guys who did a complete and throrough job and followed up with us to make sure all was good. Fair pricing and highly professional and personable.

Brian and Jaxson both came out and performed maintenance on my storm drainage pipes. My basement flooded after the recent storms and they were out fast and both were very knowledgeable and informative about everything they were finding and seeing. I was impressed with their professionalism and worked very hard to get everything back in to working order. Thank you very much!!

Hearn plumbing did an outstanding job. The first visit was a consultation, and they gave me six repair options to choose from. This way, I could pick an option that fit my budget. On the day of repairs, they came early, worked with the utility to minimize the time the water was shut off, and performed the repairs quickly and efficiently. The demeanor was courtiuos and professional. I recommend Hearn Plumbing.

Hello was very professional and kind. He kept making sure we were updated throughout the entire process and the work looked great!

Always professional and always polite. Always wearing shoe covers inside and good at explaining things.

The team did a great job.

Brian was very nice and fixed our broken pipe very quickly. Would recommend him to anyone in need of plumbing repairs.

They did great job

My technician explained to me what would be the best solution for my situation and was easy to work with. I will ask for Pete again when I have a plumbing issue in the future.

Nello was punctual, polite and knowledgeable of the HVAC and tankless water heater systems. I think he is going to be a nice, longstanding member of the Hearn team. It was a pleasure to work with Nello and Hearn as usual.

Brian is awesome and I really enjoyed having him in our house, he's totally the kind of dude I would hang out with just for fun!

Great job

Highly recommended

I was impressed that he cared greatly about what WE wanted done and everything was very clean.

Great to work with

great job

So about a month ago we had Hearn come to inspect our HVAC system at our home as it was 19 years old and exhibiting signs of distress. After a thorough inspection by Aaron, we scheduled an appointment to determine if a new higher quality unit was the path that was best at this time. Dustin our sales rep met with us and spent a significant amount of time explaining our options and determining our options. There was no pressure for us to buy, simply knowledge to allow us to make an informed decision. We decided to replace both our heating and A/C unit with new high efficiency units. John and Ullie (Ulysses) were our installation technicians. I truly can’t say enough about their professionalism and patience. They took time to answer all of our questions and concerns, we’re very know and ensured we were comfortable throughout the installation process. These guys were Top Notch!!! We are very impressed, pleased and satisfied with the entire process and everyone at Hearn. We HIGHLY recommend them for your needs.

Tyler came for a reason and was able to make me feel better about that issue. and then when above and beyond to see if he could stay and just do the winter maintenance. it's all taken care of efficiently and I always feel better after hearns has been at my house.

Matt was great! Explains everything and suggest things and is timely and neat Thanks for always doing a fantastic job Matt!

Tom was very professional and patient with me while working and also explained each step. I am very happy with Hearns service so far and I expect nothing but the best from them, as they have shown so far. I highly recommend them.

Have used Hearn for 25+ years, always responsive and professional.

They were efficient, quick and professional!!

Very professional and very knowledgeable would recommend

Highly recommend!! Every person I have dealt with, either over the phone or in person, have been so friendly and knowledgeable. They really make you feel like family. They surpass your expectations and really go above and beyond meeting your needs. They answer your questions and concerns, while helping you understand your needs and how to go about fixing them. They really have a dream team!

Great service and do a thorough job. And very friendly. Great customer service.

Won't use anyone else. They are quick, friendly and can trust their work. Honorable business practices.

Kevin was very helpful!

Hearn has been to my house 3-4 times over the past year. I have used them for a variety of jobs from small plumbing needs, to complex high efficiency boiler system maintenance and repair, to supporting major bathroom renovations. No matter the job, it’s always addressed with the same consistent attention to detail. The entire team is knowledgeable, courteous, and a pleasure to deal with - from the initial phone call (Gwen), to project management (Kevin), through job completion (Matthew, Dan, etc). Definitely recommend.

Gwen was very courteous and professional. Dustin took the time to call before hand and after to explain everything. A++++

Dustin is an asset to your business!

Dustin was courteous, pleasant and professional. He explained what needed done in great detail.

The Best!!

Excellent from start to finish. Communication at start of job and updates with pictures. Very courteous and helpful. Thank you.

Hearn Plumbing is responsive, on time and good plumbers. My last two visits were Dan and Tom both were great.

"Thank you for your service!"

"Dan, Caleb, and Austin were prompt, polite, and professional."