Excellent service and fair pricing. Not a Florida ripoff. We have used them for several years!

Ray, the service man, did an excellent job. He stayed for hours to find the problem and was very professional.

I cannot say enough good things about Chris at Protocool! We had a complicated AC issue that others struggled to diagnose, but Chris took the time to really understand the problem and solved it with skill and precision. What impressed me most was not only his technical expertise but also his incredible professionalism and follow-up. He made sure everything was working perfectly, checked in afterwards, and went above and beyond to ensure we were completely comfortable. It’s rare these days to find someone so knowledgeable, reliable, and genuinely dedicated to their customers. Chris turned a stressful situation into a smooth, positive experience, and I would recommend him and Protocool without hesitation to anyone needing AC service. Truly outstanding!

Tech was professional. Every detail of the service was explained in advance and every detail was completed to my satisfaction. The evaporation coil that was leaking had been installed only 7 months and was still under warranty both for the part and the labor. When I contacted the company the day after service, they said that the part had been ordered and it would be a couple of days before delivery. I called back each day and was told that it was ordered from out-of state and it would be a week for delivery. The part arrived and was professionally installed but my labor warranty expires next month and I was told that if the new coil goes bad, the cost of labor will be mine. So, even if this lasts only another 7months, I will have the cost of labor to replacement. They should at least offer a one year labor warranty on the new part.

Protocool did an incredible job with my AC maintenance. I can breathe so much better now. It is obvious that the other company I had been using was NOT cleaning the drip pan properly. And I ended up paying the price by experiencing nasty allergy issues. SO glad I called Protocool! I signed up for the service package and get system maintenance twice a year. Dan was professional and friendly and paid close attention to the details. Great job!

great service.

I highly recommend Protocool. Above all things, they’re honest and dependable. I call them whenever I have an issue and they address it it a timely manner. You’ll agree if you give them an opportunity!

The best! I was very satisfied with service!

The best of any a/c company I dealt with in 40 years.

Technician was attentive to every regards of the unit and offered recommendations for a more efficient operation.