Preparing a list of awesome comments from our customers!
402 S. Staley Rd
Champaign, Illinois 61822
United States
Mattex Heating, Cooling, Plumbing, Drain, and Electrical
402 S. Staley Rd
Champaign, Illinois 61822
United States
Highly recommend. Ray got right to work, answered my questions and once again did an excellent job! Mattex has the best people in the business!
Alex and Mike were awesome. Knowledgeable, and thoroughly went through the system. Very pleasant and professional. Worked hard and did very nice job!! Isaac was awesome. Gave good advice
We have used Mattex three different times and each time was a good experience. Eveyone, from the initial contact to the service technicians are professional and courteous. It's a great company to work with.
James Kiefer His work was excellent!! He was very professional and very efficient with diagnosing and taking care of the problem with the faulty disposal right away!
Jon Bozarth I recently had James from Mattex do maintenance check of my ac and was thoroughly impressed with the service. He was punctual, professional, and did a fantastic job Highly recommend their services!"
A circuit breaker tripped and would not reset. Chris Latham diagnosed the issue (defective circuit breaker) and replaced it. He also checked all the other circuit breakers. I am satisfied with the service provided. This review is for Peyton Goad on 1/18/2022. A relay in our heating system was not operating properly, and he replaced it (fortunately having the replacement part available on his van). I am satisfied with the service provided. This review is for Tyler Parker on 2/23/2022. The boiler temperature sensor had fallen off and the heating system was not working. Tyler diagnosed and fixed the problem. I am satisfied with the service provided. This review is for Justin Pearsall on 9/30/22. The gasket/seal under a toilet had cracked, leading to water seeping on to the floor. Justin and his helper removed the toilet, replaced the gasket, and re-installed the toilet. As usual, the work done was fine. The only (minor) complaint that I have is that the packaging material for the gasket should have been picked up and taken away for discarding instead of being left on the floor of the bathroom. In over 20 years of Mattex service, this has been the first time ever that such a thing has happened. This review is for Clinton Dieu who did routine maintenance on out three AC units on 6/15/2023, and also replaced some wires in one AC uint where a mouse had chewed through the insulation. I am satisfied with the service provided. This review is for James Kiefer on 8/10/2023. The kitchen faucet needed a cartridge replacement (which he had to go and get since he didn't have it on his truck) and the whole repair took just a few minutes. I am satisfied with the service provided. This review is for Eli Tincher and Peyton Goad on 5/10/2024 who determined the cause of the boiler leak, put in a temporary seal, and then special-ordered the parts that need to be replaced. I am satisfied with the service provided. This review is for Matt Linsner who worked on our boiler on 12/1/2024, cleaning out the condensate drain which was blocked and re-starting the boiler. I wish he had had the time to also do the annual heating system maintenance as well, which Mattex is scheduled to do on 12/3/2024. I am satisfied with the service provided. This review is for Demarco Hendricks who came on 6/30/2025 (one day before the scheduled annual service!) to fix our downstairs air conditioner unit which was not cooling the house at all. The problem was a blown capacitor which Demarco and his associate replaced, and the air-conditioner started cooling the house immediately (though it took about 12 hours to get the temperature downstairs to a comfortable level). I am happy with the service provided. This review is for Ethan Cenzano who did routine service of our air conditioners for Summer 2025 on 7/1/2025.. I am satisfied with the service provided. This review is for Ethan,Cenzano who replaced the condenser and starter relay for our upstairs air-conditioning unit. He also replaced a couple of corroded wires and rechecked the coolant charge. I am happy with the service provided. This review is for Demarco Hendricks who did routine service of my boiler on November 14, 2025 and came back again on November 17 for warranty service on the boiler (one of the drain valves had not been re-tightened enough and the leak created a huge puddle on the utility room floor). Demarco tightened the valve, cleaned up the water on the floor and waited for quite some time to make sure that there was no more leakage. I am happy with the service provided and the prompt resolution of the leak problem. This review is for Jacob Haddock and another Mattex employee named David (last name unknown) who did routine service on the three air-conditioners for Summer 2026. I am happy with the service provided.
James Kiefer