Preparing a list of awesome comments from our customers!
402 S. Staley Rd
Champaign, Illinois 61822
United States
Mattex Heating, Cooling, Plumbing, Sewer, and Electrical
402 S. Staley Rd
Champaign, Illinois 61822
United States
A circuit breaker tripped and would not reset. Chris Latham diagnosed the issue (defective circuit breaker) and replaced it. He also checked all the other circuit breakers. I am satisfied with the service provided. This review is for Peyton Goad on 1/18/2022. A relay in our heating system was not operating properly, and he replaced it (fortunately having the replacement part available on his van). I am satisfied with the service provided. This review is for Tyler Parker on 2/23/2022. The boiler temperature sensor had fallen off and the heating system was not working. Tyler diagnosed and fixed the problem. I am satisfied with the service provided. This review is for Justin Pearsall on 9/30/22. The gasket/seal under a toilet had cracked, leading to water seeping on to the floor. Justin and his helper removed the toilet, replaced the gasket, and re-installed the toilet. As usual, the work done was fine. The only (minor) complaint that I have is that the packaging material for the gasket should have been picked up and taken away for discarding instead of being left on the floor of the bathroom. In over 20 years of Mattex service, this has been the first time ever that such a thing has happened. This review is for Clinton Dieu who did routine maintenance on out three AC units on 6/15/2023, and also replaced some wires in one AC uint where a mouse had chewed through the insulation. I am satisfied with the service provided. This review is for James Kiefer on 8/10/2023. The kitchen faucet needed a cartridge replacement (which he had to go and get since he didn't have it on his truck) and the whole repair took just a few minutes. I am satisfied with the service provided. This review is for Eli Tincher and Peyton Goad on 5/10/2024 who determined the cause of the boiler leak, put in a temporary seal, and then special-ordered the parts that need to be replaced. I am satisfied with the service provided. This review is for Matt Linsner who worked on our boiler on 12/1/2024, cleaning out the condensate drain which was blocked and re-starting the boiler. I wish he had had the time to also do the annual heating system maintenance as well, which Mattex is scheduled to do on 12/3/2024. I am satisfied with the service provided. This review is for Demarco Hendricks who came on 6/30/2025 (one day before the scheduled annual service!) to fix our downstairs air conditioner unit which was not cooling the house at all. The problem was a blown capacitor which Demarco and his associate replaced, and the air-conditioner started cooling the house immediately (though it took about 12 hours to get the temperature downstairs to a comfortable level). I am happy with the service provided. This review is for Ethan Cenzano who did routine service of our air conditioners for Summer 2025 on 7/1/2025.. I am satisfied with the service provided. This review is for Ethan,Cenzano who replaced the condenser and starter relay for our upstairs air-conditioning unit. He also replaced a couple of corroded wires and rechecked the coolant charge. I am happy with the service provided.
We had Jordan Jones today for our AC repair. He was very knowledgeable, honest and time efficient. Would highly recommend him to anyone. Job well done!
I've used Mattex in the past and have always been happy with their service. Tyler has serviced our HVAC before and he's always very knowledgeable and helpful in explaining what's going on. I highly recommend Mattex.
Annual electrical checkup. Brandon was courteous and efficient. He made good recommendations and he answered my questions.
Tim Rose is a first class professional that figured out our a/c problem but also explained to us in great depth what he found and how he corrected the problem. With people like Tim working for Mattex your company will have a long life. Thank you again Tim.
I was very happy with the work done by Mattex. Their staff was personable, careful, knowledgeable, and professional. Work was completed without issue and when they left, they left a complete system, a clean house, and exactly the system that was bid. Also, multiple follow-up maintenance visits over the last two years have been equally good experiences.
Jordan was professional, prompt, and easily explained all issues pertaining to transaction. Highly recommended.
The work was excellent and very professional by Philip. His name is not on your list. He wore shoe coverings and left the area clean after he finished installing the new ejector pump. He was very efficient And considerate. Thank you!
He was great! He was professional and easy to have in the house - would recommend Philip and Mattex any time!
Thanks so much for your great service! Clint did a great job, as always, and is always cheerful and professional! We’ve been with you for many many years, and would never go anywhere else!
Jamie and his crew were magicians, fitting the heating system through a narrow gap. He was also very friendly and informative. Excellent service.
He was very courteous. Explain everything well and we were really impressed with him. Great technician. I I would recommend him to anyone.
Tomasz explained the issues well and the proposed fixes. He did this in an understandable and concise manner - both of which I appreciate very much.
Josh was amazing. I call Mattex literally for everything and they always do me right. Super timely. Super efficient. Super knowledgeable. We loved Josh .
Replaced our central air unit yesterday and it is working great today. Thank you for the quick service. Highly recommend!
Amazing work ethic. Oscar has the knowledge and experience that makes Mattex an outstanding business. If you are looking for quality work, call and ask for Oscar. He needs a raise.
I highly recommend Mattex. They have serviced our church for almost 3 years. Dave has done a great job for us. Thank you!