Preparing a list of awesome comments from our customers!
Robert and Jace were great to work with. They answered all of my questions without hesitation. I felt like I was a part of the installation. Work was done professionally and completely. Thanks
Great service. Really impressed with Kenny's knowledge and ability to explain everything in clear terms to me
Garrett to the rescue! Thank goodness for a real professional sent from Dyess. Garrett worked quickly and effectively to get my HVAC back up and running as inside temp was moving quickly to 99 degrees! Thank you Garrett and Dyess.
Thomas just completed a repair for a clogged drain. He was on time and very knowledgeable. We are very pleased with the service. Thank you Thomas
Robert and Angel were extremely patient and professional today, explaining options available for a BIG job. I recommend them for any plumbing job#UNKNOWN#
Technician, Matt, arrived on time after sending text message he was in route. Performed all aspects of inspection and service. Matt was courteous and respectful of property. Very happy and satisfied with Matt and will continue to use Dyess for our HVAC maintenance.
Robert was AMAZING!!! Was in our house, diagnosed, and fixed the problem all in under 30 minutes!
100 percent satisfied! Xavier was so professional, friendly and knowledgeable ! He took the time to explain what he was going to do and allowed ample time for questions....He left my home without any sign that he had been there!
Jacob is an excellent representative for Dyess Air and Plumbing! He is very knowledgeable, a great credit to your Company.!
Robert explained the issue and offered a remedy. He was unhurried and thorough. I'm glad he was the technician that was dispatched to our hone.
Thanks Robert you were so informative and you put booties on over your shoes before entering the house!!
Real nice and very knowledgeable and wouldn’t stop till we found someone to finance us, real life saver!
Their service man; , Robert was so informative, professional and took his time to answer all my questions. So happy when he put boots over his shoes before entering my house. I definitely will call them again! Thank you
Jacob and Jace came by today. Right on time, communicated the issues and price very clearly. The duo treated my kids with patience while I'm sure they were watching over their shoulder the whole time. Then went above and beyond and took and old fixture away for nothing other than a thank you. 10/10
When I met with John I was impressed by his courtesy and knowledge. He took time and explained everything to me and I was able to come to a decision about purchasing a new system. A huge weight has been lifted off my shoulders. My old unit had been having issues for about 2 years now. I no longer have that worry anymore. Thank you so much John and the installers.
Really a super job. And I very much appreciated the expertise of the site visit, determination of the problem and the solution.
They were very responsive to our request for service on Saturday when the ac went out. The service tech was very friendly and kept me informed and explained what he was doing and resolved the issue and got our ac back up and running. I would highly recommend them for any problems you might encounter.
Ben was awesome. His team mate also. Really tried hard to fix my kitchen sink that had (fallen out). I give him top credit for really thinking out of the box. He’s the best!!!
Jeff did an amazing job. He was thorough... He explained what he did and showed me the part that had issues. Very courteous, efficient, professional, and caring!
Richard was very professional during the whole process from estimating to installing our water heater and new main waterline cut off valve to cleanup. He went above and beyond what I was expecting. Could not be happier with Richard! The only issue I have is with Dyess Air’s scheduling. It’s about 85 minute drive to my house to their office. They told me Richard would be here between 2 and 4 o’clock to remove my water heater from my attic space and install a new one in my garage. I was his last job of the day and he arrived at 3:30PM. Needless to say, he could not finish my project that same day. He did install my new water heater in the garage and had it working before he left but had to return to wrap everything up. Again, Richard was exceptional.
I'm a new customer to Dyess and I'll definitely be using them in the future. I received details of who my tech would be before he arrived, including a photo and short bio! This is a really thoughtful touch. Ben was awesome. He fixed my issue quickly, explained what he'd done, and offered to give my hot water heater a quick inspection. 10/10 highly recommend.
Jeff just gave our Heating/Cooling unit a thorough inspection Very professional Very courteous And very much appreciated the shoe covers Very pleasant experience Highly recommend
Jeff just gave our Heating/Cooling unit a thorough inspection Very professional Very courteous And very much appreciated the shoe covers #UNKNOWN# Very pleasant experience Highly recommend
Jeff was very knowledgeable. He replaced the capacitor quickly. He was a nice guy and a Great American!