Preparing a list of awesome comments from our customers!
2328 E. Franklin Blvd.
Gastonia, North Carolina 28054
United States
Dilling Heating & Cooling
2328 E. Franklin Blvd.
Gastonia, North Carolina 28054
United States
James and Mike did a great job replacing our system. Initial contact with Cody was great as he explained the situation completely. Jordan was able to give me all the options and helped me decide on the best course of action. Overall experience was exceptional.
Representative Ross came out for a quote on a AC /Heating system. He was very helpful, professional and knowledgeable.
Very professional, they were able to come out quickly. The technicality explained everything really good and took pic for me to see. Reasonable priced.
Pofessional, friendly, on time. Amazing Service. We thought we were going to have to wait in line...not with Dilling!!!
In my opinion you have 3 departments to a heating & cooling company: 1) company (office personnel/billing) 2) service 3) technician The company communicates well, and billing was a breeze. The service work was clean, efficient, and completed in a timely manner. The technician was top notch. He explained things clearly, took the time to answer additional questions and did not try to push any sales that I did not ask about, however the items I did ask about he was very knowledgeable. Overall great experience and I would highly recommend!!
I can't say enough good things about this company. Tate came out on a holiday weekend and got my house cool again. He was courteous, knowledgeable and had the problem fixed in no time.
Had excellent experience from the initial quote and discussion with Ross to the install guys being quick but thorough and talking to us all throughout the process.
"The service was great! From the first time I called them, they were honest, caring, on time, professional and made sure everything was working properly. Thank you very much Carl, Kurtis and the installing team. Thank you Joshua for figuring out what was going on with the system. The Dilling team is Awesome!! I would recommend them to everyone. Thank you!
Cody was was polite and friendly. He made sure we knew what he was doing and asked if we had any questions. He offered to change our filters, but my husband had already changed them. Cody did a great job and we were happy with his services.
Got a new ac unit. They forgot to fill it with Freon. Just seems like something that shouldnt get missed since its an ac unit.
Great! Very knowledgeable and very professional. Goes above and beyond...and doesnt hesitate to explain how the system works.
Greatest customer service I've had! You guys beat not only the price but are amazing at what you do! Thank you
Great communication, on time service call, responded quickly for our needed service. Will certainly use this company again, Wes was a pleasant and polite serviceman who answered all our questions.
This company was very quick to come out and help with our air when it messed up. They were super sweet and helpful! Our technician was Wes Livingston and he did a great job. Came out to the house and had our air fixed in no time! I would definitely recommend him and the company. Great service!!
Michael came to our house and serviced our Trane units. He was very knowledgeable and personable. 5 stars from me!
Great service!!! John boy was super sweet & gave family-like energy! HIGHLY RECOMMENDED oh & were not hot anymore
Very prompt service in an emergency situation. Would highly recommend. Very good communication also.
We are very pleased with our new unit. All of your guys were very professional and friendly. My house is very cool thanks to you. I would highly recommend your company. Thank you again
Chris was really great. Dilling H&C has been extremely professional, honest, and knowledge in all their service visits with me. I trust this company to take care of my H&A system.
Just wanted Dilling Heating folks to know that Shannon did a great job on my service call for my heat this morning. I thought something was wrong, but honestly had no idea. Shannon arrived, listened to my descriptions, quickly found the problem and fixed it. Then he answered all my questions. He was helpful and pleasant. Im glad Shannon is at Dilling! Five star service call.
Tate is a consumate professional. When he responded to a service call, he patiently listened to my 96 year old WW2 vet father-in-law describe the heating issues. Tate then began a very thorough troubleshooting of the system and found two problems which he told us about and quickly repaired. I would recommend Tate to anyone and everyone. This service call was handled by Keisha who heard my father-in-law's frustration and responded quickly and in a way that demonstrated she was focused on delivering the right and best service resulting in Tate arriving the next day. A great team and a business that, to me, is insuring its people are customer focused. I'll recommend them time and again. Tate H. 12/06/18
The company is great. They were prompt and courteous. Pleasure to deal with. Keisha C., Tate H. 11/30/18
Very good service company and associates. Second time using this company and were always on time and associate was very knowledgeable of the type of problem we had and what was needed to be done. Wes L. 11/12/18
Wes is a great professional who explained what he was doing, answered our questions and provided very efficient and friendly service. I hope he is the person who responds for any future service calls. Wes L. 11/10/18