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200 Engineers Drive
Hicksville, New York 11801
United States
Gold Star Plumbing, Heating, Cooling.
200 Engineers Drive
Hicksville, New York 11801
United States
It all started with a text from Goldstar to do a free inspection of heating and plumbing. After Christian did initial assessment realized I would need to upgrade two units. Tye and Osvaldo came to do the installation. Both were very professional, diligent and did the extremely hard work of pulling out two very old units, 1 boiler and 1 water heater up 2 flights of stairs and down a flight of stairs. Then replaced with 2 new units that went up a flight of stairs and down 2 flights of stairs. The job was done All in 1 day! After the work was complete Tye explained how to contact the office to register for warrentee and check for an additional part that needed to be ordered. Tye and Osvaldo made sure we had heat and running water before leaving after a very long 12 hour installation day. I will keep calling Gold Star for my plumbing issues and maintenance in the future. They are excellent!
Osvaldo came yesterday on a follow up. He is very professional and thorough. The Team was very responsive to our issue, and resolved our problem quickly and professionally. Thanks very much
James came to fix a condensation issue with the AC. Had to replace a part. Work was explained properly, in detail and repaired quickly.
Mr. Molina was great. He was courteous, professional and explained the details of the repair thoroughly. We would like him to return to complete the repair.
The response to my initial call was swift and expedient. The representative that answered my call was extremely helpful and friendly to me. The service technician arrived within the hour of my call. Mr. Molina was courteous, thorough and placed booties on his feet upon entering my home. He explained everything to me in detail and made sure I understood the repairs needed. I would definitely use Gold Star services again.
James came on time and was very clean and knowledgeable. He knew exactly what the issue was and articulated his troubleshooting throughout. Wonderful experience working with this company and with James. Thank you so much!
Goldstar answered their phone when I called; they made an appointment quickly; they honored my request for a morning appointment ;called to let me know when they were coming. The plumber came, and explained everything to me. He did an excellent job , was friendly, respectful and helpful. Five stars in my opinion!
We had a great experience with Gold Star. They sent a plumber out the same day we called. The plumber that worked in my home was professional and courteous. He said explained every step of the process. His work was clean and he took care to not dirty my home.
Christian called early and arrived quickly. He did the work fast so we could get to work on time. He did a great job.
Tech did a fabulous job of troubleshooting and then fixing a major problem with my drainage system!!!!!!!!!!!!!!!!!!!!!!!!
Tye was great. Very hard working, professional and diligent in doing the full installation of 2 units in my basement. I would highly recommend Tye and Osvaldo and Gold Star Plumbing service to anyone who needs a recommendation.
Excellent service, knowledgeable, worked clean, had protective foot wear, leaking pipe was repaired quickly, will recommend company to my friends and associates.
I could not be more pleased with the professionalism and courteous service. I also appreciated the honesty when it was realized that certain work did not have to be performed and the cost of the job was appropriately reduced. I would not hesitate to use Gold Star again.
Everything was done professionally and would definitely use the technician again for any plumbing work needed.
the technician was very efficient and did his job to our overall satisfaction...at this point...as the system has to STAY the way it is for a long time,,,also we accepted his recommendations though it did cost us a BIT...but we did it as we TRUSTED him
They were very knowledgeable and friendly. I like that they they give you a few options to choose from as far as pricing. They take pictures and show you everything they did.
Oscar came to fix my boiler today. He was very professional, wore a mask and was so nice. Left no mess at all and was very knowledgeable. So grateful. Thank you so much
Great fast service. Matthew worked quickly, and helped take stuff out of the cabinets and helped put them back. Clean with installation and very professional and pleasant. I have used Gold Star in the past and keep using them for my plumbing needs because of people like Matthew.