Preparing a list of awesome comments from our customers!
Richco is the best. They are very responsive, on time, and friendly. Edgar was just here and cleared the clogged drain very quickly. Thank you.
Quick response and fixed the problem in no time at all. Very experienced and knowledgeable. Would recommend to anyone.
Robert Explained everything very thoroughly and was able to write up a quote with detailed explanation of the work done in a timely manner.
Fernando Got home Sat 10pm to a big puddle of water on kitchen floor. To my horror it was coming from the ceiling. I called RichCo Sunday first thing in the morning(8am)within 5min a tech(Ryan) called me back and set up an appointment for Mon 8am-10am. Arturo showed up at 755am waited for me (15min)to get to my house. (I was not expecting them to actually be on time I went to coffee bean I was very pleasantly surprised and thankful another company might have canceled my appointment. Ive never had a company be this punctual. Arturo did an excellent job. He had to open my ceiling(drywall) found it was my old toilet leaking, went and bought a new toilet, replaced my old toilet,&fixed drywall. He cleaned up the mess made. He started at 830am was finished by by 2pm. As a female its hard to find trustworthy repairmen that wont try to cheat me. Arturo was honest/frinendly/professional not creepy at all. To top it off he spoke Spanish so he was able to explain to my mom(lots of questions) and dad(mr I can do it myself)everything in detail. I highly recommend RichCo I especially recommend Arturo. I have 2 more toilets to replace will definitely be calling RichCo again specifically booking Arturo. Gracias Arturo por su buen trabajo.
On time, polite, fixed my garbage disposal and sat on the phone with my home warranty for several minutes after so I could get a reimbursement.
1. Remember... each plumber has their own abilities. 2. All were professional. 3. Summers had imagination to figure out a satisfactory approach to an odd request. 4. Representative jumped up with a contract for a full top of the line system (very expensive). When I said, "don't buy anything, I want to think about it." They immediately put it on hold even though I had signed and put down a deposit. Then, within one day, I researched, wrote email cancelling contract. They refunded deposit and proceeded to treat me with professionalism and provided the service that I actually needed, in spite of my senior moment of signing a contract that I should not have. So engage your brain and this company is honorable, provides honest, quality service. They are winners.
Arturo and Francisco were A+.. Very nice, respectful, and did an excellent job! After the first work that they did, I hired them to do more. I trust them
Ive used other plumbing companies but no other companies can compare to Richco. Richco is the best company Ive ever work with. They are polite, professional from the technician to the office stuff. I would highly recommend Richco and I will definitely use them again.
Jon Medina was professional courteous and prompt it was a terrific experience I will use this company again for sure. Thanks Jon
UPDATE: pending more stars! Richco reached out immediately upon my review. Very good on them!! They've promised to make it right. I promise to update my review by mid July when it should be completed. Thank you Richco. Original: It would be hard to explain why parts would be more than circa $400 for this 3ish hour repair(9am-12 on a Saturday) that did not give the same functionality as the previous leaky configuration that was replaced. We were not informed we would not have the same easy connect system for filtration or softening system at the main water inlet. That part was not the leaking part. Even if it was, it should have replaced at this price point. Now, the new plumbing must be cut. We were in a bind, so here's your review for the $3,200: We reccomend never being in a bind if you call this company.
Robert Summers came out to investigate where the water detection company had pinpointed the water / slab leak... sadly after further investigation it was determined that a reroute for the area of concern would be necessary. Due to other plumbing concerns ( odd activity / signals) in other areas of the house, we decided to bite the bullet and reroute the entire house .. get any future problems squashed . Robert was attentive to the many questions and concerns and followed up with each step of this challenging project! Being at our floor and concrete had to be opened up in the walkway to our kitchen it also needed to be backfilled ... Robert did a great job of the concrete and made it so that we will be able to easily replace some floorboards once we decide what were doing .. Robert also fixed some old laundry pipe issues my garage had and installed new additional plumbing to facilitate a new sink /drain!! I am one happy customer ! RichCo came in and rerouted the entire house ( repute crew was awesome too ) through the attic , then the dry wall team ( another great crew) came through and did a great job .. texturing the walls as well .. so now its my turn to paint ! Would highly recommend RichCo for a slab leak and allllll that needs to be done after that depending on your situation ! No one wants to hear that they have a slab leak and its not an easy fix but I will say I am very pleased with the work and the results ... everyone made it as painless as possible considering the circumstances ! As for a plumbing job that is not repiping the whole house...Ask for Robert .. I have seen nothing but excellence and good work and attitude ! THANK YOU to ALL that fixed my humble home ! Natalie Miller
Everything went well. I was surprised at the scope of work and expense and want to speak with my insurance co.
Arturo John came to the house 15 min after I called and fixed our issue within 10 min and didn't even charge us because it was such a small issue. I would highly recommend this company. Honest, timely and do a good job.
Augustine started this process by scheduling appointment for one year descale of Rinnai tankless. He was more than awesome. Thank you so much Augustin. Arturo did fantastic job for us on the unit. Thank you so much Arturo.
Arturo Dave was great! Did a thorough job and walked me through once completed. Hope to work with him again!
Auturo was professional and knowledgeable. He answered all my questions and made sure I understood (replaced hot water heater). Everyone I communicated with was very kind and polite.
Arturo Awesome technician, very friendly, and informative. Fixed my issue quickly and professionally. Would love to have him back anytime!
Robert Responsive (at all hours), professional, courteous and high quality workmanship. Clean, plumb and level lines. Amazing product knowledge and strong emphasis on safety.
Edgar I was able to get an appointment immediately. Jonathan was timely & courteous. Work was done same day. I also appreciate that your company works with the County Animal Shelter to highlight adoptable dogs; I volunteer there & the dogs thank you.
Jonathan Robert was personable and honest. Explained everything clearly and did not try to upswell additional services. Would use Richco again.
Fernando was very thorough when he gave us the estimates. Very nice and he knows what should be done.
very happy with the work done by Andy and his partner. 10 mos. ago my mom had a tankless water heater installed by someone else. it pulled away from the wall and was hanging by the copper pipes. a very bad install. had to buy a new unit and have it installed. we now the right size and everything is working great!
Matt and Fernando gave us great service and customer support in a timely and prompt manner. We also appreciated the regular updates and follow up calls to ensure we understood the issues, root cause and their resolution. Matt also did a thorough and clean job that is teuly commendable. Thank you guys!
Tony was great. He did great work and was very efficient. All my issues were resolved. Would definitely recommend Tony for anyones plumbing needs.
We called Richco to come out when our dryer shut off valve was faulty when we were getting a new dryer. I was not satisfied with the price, so I called and spoke with the company the next day. The manager got back with me and refunded me a portion of the fees that were charged. I felt they were professional and was happy with the resolution.
