Informed professional with great integrity. Great way to build loyalty. Well done.

Lucas did a fabulous job today. After he completed this job, we conferenced on a couple of new projects for you guys to do in the future.

Jason was easy to talk to and quick to diagnose and fix the issue. He was thorough in his evaluation of the system’s performance and made good recommendations.

Chris was very helpful and informative. He represents your company well.

No additional feedback

Start to finish Brubaker team was wonderful. Sales person helpful and installation team great. We would recommend Brubaker Inc

Collin was very professional and explained everything. Thank you!

Always polite. Great worker

Always get the job done

Chris was very helpful and informative. I would want him again if I had plumbing needs.

Very well pleased With service

Thanks for all your help.

Thanks

He was very professional and on time.

They were were helpful. And delivered it promptly.

Very knowledgeable and fixed problem quickly

The whole experience from the moment I walked in the showroom door to when Dan and Joe walked out my door was easy and everyone was professional. I appreciate it!

Carter was very thorough and preofessiinal.

Collin was professional and courteous.

Don did multiple repairs for our home in one afternoon. He was professional,efficient and helpful. Brubaker also was cost efficient in parts n labor. Excellent service. Thank you Don

Ken always provides great service. Very knowledgeable on all household appliances.

Always great and Friendly service! Love Don! He is always thorough on any plumbing issues that Ive ever had come up!!!

Everyone is super nice, knowledgeable, professional and a joy to deal with. We used kitchen remodeling, purchased appliances and have had service.

Great service and friendly people! Reasonable costs too.

Nice work, very serviceable and customer oriented. Thank you

Our A/C unit went out at the end of this last hot spell. June 10th, A week later we now have a new unit. Now I realize this isnt a norm, but we are so thankful its in just before this next hot spell coming up. The guys were prompt, courteous and careful.

Professional with personality and warmth. Brought us space heaters till the replacement parts arrive. Full explanation of problems found and the paths available for correction. Very down to earth company with respectful intelligent staff.

Dan Rutter was kind, courteous, and very thorough in his task. He even asked we wanted clean up where our old washer had been sitting. Thank you!

Went above and beyond to make sure the electrical integrity of my dishwasher was in great shape before leaving! Had a great personality and would love to work with him again in the future!! A++

The Only Company I'll ever call for all my plumbing and electrical need. Out standing Customer service. On time and evening early when called out. They fixed my water and brought everything up to code, Thanks Service Technician Don. Outstanding Job and very informative.

Very experienced and knowledgeable staff at Brubaker, Inc. They had my system back up and running in no time at very little cost and they stand behind their work 100%.

Very experienced and knowledgeable staff at Brubaker, Inc. They had my system back up and running in no time at very little cost and they stand behind their work 100%.

On time courteous, respectful of house no mud tracking. Seemed knowledgeable, caught in thunderstorm but still finished promptly. I’d use him again

Prompt, knowledgeable, helpful. I will use again!

Positive: Professionalism , Responsiveness

I love Brubaker's!! They took care of me right away,Don was on time and did the job fast and satisfactory! He was very professional and courteous! I would recommend Brubaker's to anyone!!!

Dan was excellent, very nice, explained features of refrigerator, and very professional I would recommend Brubakers and will use them again

I received a courtesy call letting me know that Dustin was on the way and would arrive shortly to begin my annual Plumbing Systems Inspection. Dustin arrived on time, was polite, efficient, knowledgeable, helpful, and answered all my questions. Thank you for providing excellent customer service!

Professional, friendly and knowledgeable service

They were fast and very friendly

Glenn from said that Ray was thorough, checked all aspects of my het pump. He was excellent! Thanks Ray!

Steve said Don was excellent, very talented, very kind just a good man! Thanks Don!

MaryBeth said Ken was wonderful. A first time customer to Brubaker Inc. said she was delighted when Ken took a rag and mop and cleaned up the water that had been dripping from her water line to the refrigerator. She recently had surgery which made cleaning up difficult. She said it's the simplest efforts that make a person want to use a company. It's hard to know who to trust. Thank you Ken for living up to our motto Service Exceeding Expectations, you'll see!

Toni from Lancaster said Don was very knowledgeable, friendly and polite.

Bob from Lancaster said, "I could not be more pleased. Quick response and professional work. Thanks Don"

John from Lancaster said that Don is a good technician with excellent diagnostic abiltiy and work skills. Thank you Don!

Millie from Lancaster said that Ray listened to me and answered all my questions so I could understand without talking down to me. Thanks Ray.

Dennis from Lancaster said that Mike was very courteous, went right to work and found the problem, and corrected it. I was very satisfied. Thank you.

Butch & Deb from Mount Joy just purchased a Speed Queen washer and dryer and are thrilled with our customer service. They tell their friends "we're ecstatic!"

Brubaker Inc. is a home services, appliance, and remodeling company in Lancaster County, serving South Central PA with plumbing, HVAC, electrical, and remodeling services since 1945.