Chris and Terry were great. They were clear with what they thought the issue was and were thorough with their home inspection.
Please check the BBB review just submitted. It may not be immediately available. Some highlights: Kale is an excellent representative of a great company that we've been with for years. He was extremely personable, knowledgeable, efficient, and customer-oriented. He interviewed us about what we want in a new furnace, including costs, checked our house for factors affecting the furnace, provided information of the types of products available, and gave us a final estimate we can afford. We were happy to learn that we saved over $400 through the company's Gentlemen's Promise plan. Great service, thank you, Kale!
Dave not only did a great job installing, but he was more than thorough trying to hunt down something I'd wanted but just wasn't in stock. He offered to do the complimentary inspection, but instead, I asked him to look at my dead gas fireplace which he quickly brought to life again. Also, he put a shower door back on track and, finally, except for a brand new toilet, I'd never have known he was even in the bathrooms! On top of that he was so pleasant! Regarding Gentlemen Plumbers: third time was the third charm regarding service!
Incredible work, once again. Thank you so much. It says on the pamphlet that our fire alarms and CO2 monitors would be checked. Can you please ask if Walter checked them? I have a big question to ask: a few months ago it was discovered that our sockets were possibly not wired properly. We were given a quote by The Gentlemen Plumbers of over 5K to make sure all of our sockets were tied properly. We don't have an extra 5K to invest in this as we want very much to purchase your top of the line furnace filter of $2,400.00. That's our priority. Can we talk numbers? What if several of our sockets were tied properly and the electrician who visited us last time inspected our downstairs bedroom. He did repair the ones that he found that were not done properly. Take care and we look forward to hearing from you. Richard, Keavy and Edzazii
Walter was awesome to deal with. He is very knowledgeable and professional. I would deal with him anytime. My issue is with the office. I called gave a list of what was needed on my project. Including moving cold air returns and heat runs. I was instructed over the phone that they could handle it all. I didnt find out until the guys showed up that there are actually no mechanical technicians that can add or move the duct work itself. I am not upset with the guys that showed up to quote. I am sure that the Gentleman Pros are a great service company. I just wish that I was told over the phone that they are just not set up for full HVAC.
Rob was very professional, answered all of my questions thoroughly, went above and beyond and did a great job today! Thanks so much.
They were prompt and professional! They went through everything that needed to be done! Very satisfied with Hermes our technician
Kyle was really great and had my plumbing and heating looked after quick! He is so polite and very helpful.
Very courteous, very thorough, polite, explained everything. Very neat , cleaned up well. Stayed about 10-11 hrs to get the job done right and very professionally. Very pleased with result.
Our service man was very friendly, knowledgeable and attended to problem . He worked hard in solving line clog , and letting us know where the problem was, and condition of our line. Extremely pleased with his work and checking it appropriately after. Will definitely call this company again!
The service rep was here at the exact time they would be. He diagnosed the situation, checked with experts and then relayed the information all within a very reasonable time. Also he was respectful with regards to Covid.
Having a reliable company that can come in and fix ones problem the very next day its such a lifesaver! And thats what these guys have been for us when our hot water tank needed urgent replacing. James and Andrew did a fantastic and thorough job(or jobs as it was at the and of that long day for us all). Totally recommend them and the company.
The technician, Hermes, was punctual, courteous and very professional. He investigated the problem confidently and found the solution with ease. He went above and beyond in his recommendations on plumbing issues/maintenance. I would recommend Gentleman Plumbers wholeheartedly, they are thoroughly professional, their pricing was honest and fair and I certainly would use them again.
Frank came out and was such a delight! Talk about one very knowledgeable man in so many different areas, funny too! Talk about Bigfoot and youve struck a funny conversation!! Lol Professional, yet very down to Earth and I can tell from all he did... Very honest. Didnt want to do more than was absolutely necessary and installed 3 new toilets for me. He showed me how the new toilet lids go on and conjure off with ease and extra tips. He actually shoveled snow to get into the house...
great job - they solved my A/C unit problem on time and in a very professional manner. No surprises, no delays.
As always, great service and professionalism by this company, this time in the expertise of Tom who replaced my hot water tank. Everyone who works for The Gentleman Plumbers is professional and presentable, always the kind of person you have no qualms about letting into your home.
Horrible experience, charging way too much for simple jobs. Spend your money elsewhere, these people are crooks!
Outstanding service. They came to our home very quickly and answered all of my questions. They explained all of my options to me and showed a great deal of care. I felt that I was able to trust the technician and make an informed decision. We will go here for all of our future plumbing needs!
Simple. This is the most professional service I have ever experienced from a service contractor. They have good systems in place and pricing is not unreasonable.
I wish all service people were knowledgeable, professional, honest and provided the service that was provided to me. More businesses could learn from these two Gentlemen Plumbers. True Gentlemen! Bravo!!!
Personally had a wonderful experience with the gentlemen plumbers. We were in a serious bind when over the course of a couple days several sinks, some pipes and a toilet were leaking. Our plumber Julio went above and beyond, taking the time to inform us on the issues while solving them with meticulously. It took one day to fix four sinks, replace a toilet and check a water heater. So thankful for the timeliness in getting things up and running again. An incredibly professional service. We would use the gentlemen plumbers again and highly recommend to others also!
Excellent service, called in and had them come to our tenants the next morning around their schedule. They fixed everything for an amazing price and it all comes with a warranty! We won't be going elsewhere!
We have been customers of The Gentlemen Plumbers since the 2013 flood and are always impressed with the quality of service from start to finish. The plumbers are always friendly, professional and take the time to discuss alternatives without any sales pressure. Highly recommended!
The Gentlemen Plumbers, Nick showed up ahead of schedule by a day, witch was great! We needed the kitchen sink. He got right to work and, in a curtious and knowledgeable way, explained what he saw (leaking drainage pipe or fitting in the concrete, in basement) and walked me through what the fix would be. The plumbing was ready to use that night. Nick also did a comprehensive assessment of all the plumbing in the house. All taps and drainage, including furnace and water heater. Thanks for the Great! service. I definitely recommend the Gentlemen Plumbers and Nick, for any of your plumbing needs.