Matthew is very polite, explains everything he’s doing and answers all questions thoroughly. Very professional!

Eliot did a great job. I'm always pleased with SM AC as one would know since I've been using them at least 40+ years. They are always friendly, efficient and answer any questions I might have.

Great customer service

Great job

Excellent job, thanks for prompt response and repair! THX!

James arrived early, was quite personable, and checked out our gas furnace system quickly.

James was prompt, knowledgeable and faster that I expected for the system check.

Every team member we worked with, from the office to the installers, were exceptionally nice, knowledgeable and helpful in all aspects of solving our airflow problem!

The residential team members (David, Jared, Jordon and Mario) were incredible to work with; explaining possible remedies for the air flow problem in our home as well as each step we chose to increase air quality. They were patient, careful with our home, and willing to do the best job to make it function and look incredible!

Great quick service!

ELLIOT, was very personable, professional and efficient.

Best company ever!! Thank all of you..

Jarred was very courteous and extremely efficient.

E was great

I have a small business and have used other AC companies in the past to service our AC/Heating unit. SM Air really delivers exceptional service and have gone beyond my expectations. From the way they handle calls, they way the technicians perform their work and leave the place very clean after, even their billing systems is easy and convenient. I love their quarterly service and it keeps our unit running great!

He was great timely and fixed the problem

We received absolutely outstanding service! David made adjustments to allow ease for opening the air filter tray when changing air filters. All work was completed quickly and in a professional manner!! Please let David know we very appreciative his assistance!! We very much appreciate the time and effort David provided. Signed Happy Customers

He got everything done quickly but still took the time to explain some things about the unit and gave me advice for keeping my older unit running smoothly. Super friendly and knowledgeable.

Got the job done much more quickly than expected and the AC is running great!

The tech was very knowledgeable and efficient which has always been my experience with SM Air.

San Marcos Air has always done us right! I have had the pleasure of working with Jarred before and his professionalism is outstanding and he is very knowledgeable in the service. Thank you

Great work, Curtis!

Very thorough and informative. Will definitely use again.

Jordan did a great job all around.

Arrived at scheduled time. Got work done quickly. Very friendly and knowledgeable.

Good job all around!

James arrived at the scheduled time. Was very nice and knowledgeable. Explained what we needed very clearly.

James did an excellent job and went beyond expectations by explaining to us the cause of the unit not working properly due to the drain line clogging and turning off the safety switch which had us worried

Did everything I asked of him.

Every single time I use your company, I am more and more impressed! Excellent work, but more importantly, phenomenal customer service!!!

Fabulous company with excellent customer service, fair pricing and top notch skills!

Just had our A?C installed by a great crew. All the guys were cordial, knowledgable and professional. The price quoted was what it was. Our unit is purring like a kitten and cold as an ice house Thanx SM AIR.

I Highly recommend SM Air to everyone I come in contact with that has need of their services. They are always polite, professional and competent. On the rare occasions that I need them for other than regular scheduled service, they are prompt and treat me like I'm their only client. Peace of mind is a benefit the provide with their work. Thanks again.

We manage over 100 properties at 3Z Property Management and San Marcos Air is our go to company for all of our HVAC needs. They have fast response times, provide amazing customer service to our tenants, and provide the best prices for our owners. Many of our owners have also signed up with their preventative maintenance program that has been amazing at chatching issues before they become an expensive repair. We look forward to our continued partnership and truly appreciate San Marcos Air's professional services.

Professionalism and knowledgeable.

Outstanding customer service. Rick Gonzalez helped us in a personal and professional manner from start to finish. We are extremely satisfied and pleased to see our electric bill has gone down more than 50%.

Called at 4:30 PM on a A Friday and MR Capone was on site just after dark. He trace the problem to a $2.00 switch. Repaired and done in less than an hour. Thank You!! Will use again

I highly recommend San Marcos Air Conditioning. Service and pricing is the best. The customer service representative Cecelia is amazing. Check these guys out.

We had a home warranty and the company insisted on having A-US air conditioning out of Austin. A-US Air conditioner mis-diagnosed and even tried to charge us for things that they shouldn't have...like disposal of our coil...$175.00. A-US Air was going to charge us over $850.00 of non covered items to replace our coil and add freon. We later found out that companies actually get money for recycling the coil. I fired them and the home warranty company! San Marcos was awesome. Donny was on call and quickly diagnosed the problem. Trevor came out to do the work and was incredible. Both of these gentleman were professional and honest. They took the time to explain everything. They came and did the work today and the air conditioner works great. Here is the best part...it cost less than what A-US air conditioner + our home warranty coverage was going to charge us. The total cost of San Marcos Air Conditioner was $700.00. And it was fixed right the first time! The only thing I wish they had was a military discount, but I was completely and totally happy with their service. If I have any problems a with my heating or air conditioning, they will be the first people I call.

You guys were great! When our unit locked up after we purchased our house I called you guys based a referral from a friend. Lowest price, fast estimate, very personal service, and the ac is sooooo cold!!! Thank you so much. Cece...you rock!!!!!

Share review Embed review 1/2/2014 I only have good things to say about this company. Ray came out and replaced my thermostat at a reasonable price. When he was replacing the thermostat he told me that the wire for the heat pump defrosting was missing. I had read the install manual and looked at the wiring before I contacted them so I understood the problem. When we had freezing weather Ice formed on my heat pump so I decided I better get it fixed. When the technicians pulled new wires from my outside heat pump to the inside unit it went faster/easier than estimated. When Ray gave me the bill it was half of what I was quoted. Now how many companies do that? I was amazed... I strongly recommend using this company for your a/c needs!

Let's start off with the other guys. I called several (around 5) AC Service Contract Repair and found that most of them charge 65 to 75 dollars just to give an estimate (waved, if you used them, of course). Few would give a quote and if they did the estimate would be $100 to $200 above average. I called San Marcos Air and got a quote over the phone, to clean coils, service ac unit and replace secondary drip pan. The charges were explained that labor could be more depending what need to be done, all this was done on the second phone call. **** SIDE NOTE: If you are getting a new home, make sure the AC guys plumb the unit right. I will go as far to say that all spec home AC units are not installed properly. My friend and neighbors AC units seem to have problems around 5 years. They even made a drip pan for me, no extra charge going someplace to pick one up. That's a real plus. Luckily for me or the service man I did get to help lift the AC unit (with a come-a-long) and removed the rusty drain pan. Anyway, the technician Dang let me help, hang around, and he explained to me what he was doing and what was expected to happen. A small course in AC 1on1. I really do appreciate that, some technician seemed bother having the owner follow them, but not technician Dang. Five stars may be to much, it would be a strong 4 and I would settle for 4 and a half stars. The service and price was great, I would call them again if I need any questions answered. If you have any problems commercial or residential, give them a go. The only thing that I did not like is the acid bath they used to clean the coils, I would prefer alkaline solution instead, I believe that I have only four or six more years on this AC unit. Its was a new home cheapy. I plan to upgrade to a Lennox for better reliability.