Always a pleasure with San Marcos AC!!

We couldn’t be happier with Jarred! He arrived promptly and after we showed him our cooling system he got right to work analyzing its operation. Quite quickly he discovered a burnt fuse that was causing our cooling system to over work and with less effectiveness. He also told us about the benefits of a surge protector which we definitely wanted installed. He gave us an estimate and recalled that since we are members we get a 25% saving on all new parts installed. That was great! Then he disappeared into the west side of our house and worked steadily till the job was completed. All he had left to do was hook up the surge protected which he had to return the next day to do. From beginning to completion Jarred was highly professional, knowledgeable, and genuinely friendly. We hope he will be the fellow who comes out the next time we need service!

Jarred did a great job for us. He came out to do our scheduled checkup on our system. Prompt, courteous and knowledgeable!!

My ductless A/C wasn’t cooling well. James checked it quickly and found the evaporator coil had a big leak. He will have David get back to me with several choices for repair. Great service. Quick and professional. Great company. David was great, as usual. Got me the repair options and setup the time for repairs that fit my schedule the same day I had contact. Couldn't ask for a quicker or a more professional solution. Thanks to David and James working as a team we will be better than new in our garage. The Jose and Mario team came on schedule and replaced my problem unit. My garage is now cool and quiet. They were extra courteous and performed a professional installation. They made certain I was comfortable with everything they were doing and gave me the instructions on the operation of my new unit. I am very pleased with their service.

Did a good job and gave information I needed to make a better informed decision on future.

Excellent service from both the office and on-site service from tech. Tech was thorough and knowledgeable. I recommend SM Air for HVAC services.

Jose & Mario were right on time. Very knowledgeable Solved my issue quickly! THANK YOU! A+++++

I would recommend SM Air to ANYONE who needs this service. They are dependable, honest, and remarkably helpful. I always feel I'm in good hands with whoever they send (Sebastian, Joshua, David, you name it) and they never disappoint! This team will never stop until any issue I have is resolved. I've never worked with a more competent, friendlier team and I'm grateful I found you all!

David was our first point of contact. Jose completed the project in less time that expected. Both were very informative, efficient, timely, and delivered as promised. A great experience from start to finish. Thank you for taking such good care of us! George and Patti

David, Armando and the whole team went above and beyond to make sure my guests would be comfortable in our home. Thank you guys!!!

As always the Tech are supper nice.

David was very informative and took the time to explain our options.

Jarred explained the problems and showed faulty areas. He listened to questions and gave informative responses.

Great customer service!

Jarred was amazing! So friendly and professional! He explained everything to us non HVAC people in terms we could understand and explained everything we needed to do between visits. Even told us exactly what filter we needed. SM Air is awesome and an wonderful find! I recommend them to everyone!

Great help, friendly, professional

Jose and Mario were great. Already loving the new HVAC. Highly recommend.

David and team did a great job. New HVAC works great. Not dreading the coming summer now.

Top notch in every way

HAPPY!!

Great service and reasonable.

Thank you for a very professional staff who did their best to find the best solution for our air conditioning situation. Very nice people.

Jarred was impressive with his work. He was prepared, reviewed the situation quickly, and made the repair in quick time. A good job by a knowledgeable man. Thank you, Jarred

Curtis was punctual and friendly. He did the maintenance to our hvac system to keep it operating efficiently.

Good

Very good!

Very detailed work!

Curtis kept me updated of everything he was doing. When testing the replaced capacitor he came across another problem with our wiring. Which in the end also had to be replaced because if it hadn't it could've caught on fire or exploded. Then would've cost us more more to fix or possible even replace the whole A/C unit. Curtis was very thorough and I appreciate that.

I really appreciate everything about my interaction to date from the professionalism and thoroughness the interaction to the communication process with both Cece and Jarred. Thank you!

Thanks for coming

Just had our A?C installed by a great crew. All the guys were cordial, knowledgable and professional. The price quoted was what it was. Our unit is purring like a kitten and cold as an ice house Thanx SM AIR.

I Highly recommend SM Air to everyone I come in contact with that has need of their services. They are always polite, professional and competent. On the rare occasions that I need them for other than regular scheduled service, they are prompt and treat me like I'm their only client. Peace of mind is a benefit the provide with their work. Thanks again.

We manage over 100 properties at 3Z Property Management and San Marcos Air is our go to company for all of our HVAC needs. They have fast response times, provide amazing customer service to our tenants, and provide the best prices for our owners. Many of our owners have also signed up with their preventative maintenance program that has been amazing at chatching issues before they become an expensive repair. We look forward to our continued partnership and truly appreciate San Marcos Air's professional services.

Professionalism and knowledgeable.

Outstanding customer service. Rick Gonzalez helped us in a personal and professional manner from start to finish. We are extremely satisfied and pleased to see our electric bill has gone down more than 50%.

Called at 4:30 PM on a A Friday and MR Capone was on site just after dark. He trace the problem to a $2.00 switch. Repaired and done in less than an hour. Thank You!! Will use again

I highly recommend San Marcos Air Conditioning. Service and pricing is the best. The customer service representative Cecelia is amazing. Check these guys out.

We had a home warranty and the company insisted on having A-US air conditioning out of Austin. A-US Air conditioner mis-diagnosed and even tried to charge us for things that they shouldn't have...like disposal of our coil...$175.00. A-US Air was going to charge us over $850.00 of non covered items to replace our coil and add freon. We later found out that companies actually get money for recycling the coil. I fired them and the home warranty company! San Marcos was awesome. Donny was on call and quickly diagnosed the problem. Trevor came out to do the work and was incredible. Both of these gentleman were professional and honest. They took the time to explain everything. They came and did the work today and the air conditioner works great. Here is the best part...it cost less than what A-US air conditioner + our home warranty coverage was going to charge us. The total cost of San Marcos Air Conditioner was $700.00. And it was fixed right the first time! The only thing I wish they had was a military discount, but I was completely and totally happy with their service. If I have any problems a with my heating or air conditioning, they will be the first people I call.

You guys were great! When our unit locked up after we purchased our house I called you guys based a referral from a friend. Lowest price, fast estimate, very personal service, and the ac is sooooo cold!!! Thank you so much. Cece...you rock!!!!!

Share review Embed review 1/2/2014 I only have good things to say about this company. Ray came out and replaced my thermostat at a reasonable price. When he was replacing the thermostat he told me that the wire for the heat pump defrosting was missing. I had read the install manual and looked at the wiring before I contacted them so I understood the problem. When we had freezing weather Ice formed on my heat pump so I decided I better get it fixed. When the technicians pulled new wires from my outside heat pump to the inside unit it went faster/easier than estimated. When Ray gave me the bill it was half of what I was quoted. Now how many companies do that? I was amazed... I strongly recommend using this company for your a/c needs!

Let's start off with the other guys. I called several (around 5) AC Service Contract Repair and found that most of them charge 65 to 75 dollars just to give an estimate (waved, if you used them, of course). Few would give a quote and if they did the estimate would be $100 to $200 above average. I called San Marcos Air and got a quote over the phone, to clean coils, service ac unit and replace secondary drip pan. The charges were explained that labor could be more depending what need to be done, all this was done on the second phone call. **** SIDE NOTE: If you are getting a new home, make sure the AC guys plumb the unit right. I will go as far to say that all spec home AC units are not installed properly. My friend and neighbors AC units seem to have problems around 5 years. They even made a drip pan for me, no extra charge going someplace to pick one up. That's a real plus. Luckily for me or the service man I did get to help lift the AC unit (with a come-a-long) and removed the rusty drain pan. Anyway, the technician Dang let me help, hang around, and he explained to me what he was doing and what was expected to happen. A small course in AC 1on1. I really do appreciate that, some technician seemed bother having the owner follow them, but not technician Dang. Five stars may be to much, it would be a strong 4 and I would settle for 4 and a half stars. The service and price was great, I would call them again if I need any questions answered. If you have any problems commercial or residential, give them a go. The only thing that I did not like is the acid bath they used to clean the coils, I would prefer alkaline solution instead, I believe that I have only four or six more years on this AC unit. Its was a new home cheapy. I plan to upgrade to a Lennox for better reliability.