Preparing a list of awesome comments from our customers!
3500 Hwy 123
San Marcos, Texas 78666
United States
SM Air / San Marcos Air Conditioning
3500 Hwy 123
San Marcos, Texas 78666
United States
Have been using San Marcos Air for several years and have always had professional and affordable service.
Curtis was very nice and very patient with us. He did a wonderful job. He was friendly and very helpful. Plus our air is cooling the house again. yay. Thank you SM Air.
It is always fun to work with David. He is very knowledgeable and provide the best possible solutions to any of our concerns or needs.
Curtis of SM Air was friendly, efficient and extremely helpful. Although, the issue appears to be an electrical problem, he did give us info to relay to the electrician and recommended a local company. So thankful that he has apparently tracked down the issue.
I signed up for the annual maintenance plan. Elliott came by today to check our AC unit. He did a very thorough and professional job. I highly recommend SM Air
San Marcos Air, Eliott and his helper were courteous professionals. They got the job done quickly and made sure we were happy with the results. I’d recommend them for your yearly service contract 10 stars!!
I was extremely pleased with San Marcos AC service today. Curtis was friendly, professional and skilled. I would like to have him for my neighbor.
Jared did a great job. He was very thorough and knowledgeable. I appreciated his professionalism, too. We’ve been with SM Air for over 20 years. They are the best!
I know I can trust San Marcos A/C & Heating to be honest, do a great job and stand behind their work.
David was very professional and concise in looking over my system in order to get the information necessary for a quote. He was also very personable. 10 out of 10
James was great and had to work to find problem, but did and was very professional. Would highly recommend him and his company.
Even though he came after my service window. He did a great job. I was educated about my unit. He was patient and explained why I would need a new part. I got a quote while he was still here. He serviced mine and my father's units. Very professional. 2 thumbs up!
Jarred explained the problems and showed faulty areas. He listened to questions and gave informative responses.
Jarred was amazing! So friendly and professional! He explained everything to us non HVAC people in terms we could understand and explained everything we needed to do between visits. Even told us exactly what filter we needed. SM Air is awesome and an wonderful find! I recommend them to everyone!
Just had our A?C installed by a great crew. All the guys were cordial, knowledgable and professional. The price quoted was what it was. Our unit is purring like a kitten and cold as an ice house Thanx SM AIR.
I Highly recommend SM Air to everyone I come in contact with that has need of their services. They are always polite, professional and competent. On the rare occasions that I need them for other than regular scheduled service, they are prompt and treat me like I'm their only client. Peace of mind is a benefit the provide with their work. Thanks again.
We manage over 100 properties at 3Z Property Management and San Marcos Air is our go to company for all of our HVAC needs. They have fast response times, provide amazing customer service to our tenants, and provide the best prices for our owners. Many of our owners have also signed up with their preventative maintenance program that has been amazing at chatching issues before they become an expensive repair. We look forward to our continued partnership and truly appreciate San Marcos Air's professional services.
Outstanding customer service. Rick Gonzalez helped us in a personal and professional manner from start to finish. We are extremely satisfied and pleased to see our electric bill has gone down more than 50%.
Called at 4:30 PM on a A Friday and MR Capone was on site just after dark. He trace the problem to a $2.00 switch. Repaired and done in less than an hour. Thank You!! Will use again
I highly recommend San Marcos Air Conditioning. Service and pricing is the best. The customer service representative Cecelia is amazing. Check these guys out.
We had a home warranty and the company insisted on having A-US air conditioning out of Austin. A-US Air conditioner mis-diagnosed and even tried to charge us for things that they shouldn't have...like disposal of our coil...$175.00. A-US Air was going to charge us over $850.00 of non covered items to replace our coil and add freon. We later found out that companies actually get money for recycling the coil. I fired them and the home warranty company! San Marcos was awesome. Donny was on call and quickly diagnosed the problem. Trevor came out to do the work and was incredible. Both of these gentleman were professional and honest. They took the time to explain everything. They came and did the work today and the air conditioner works great. Here is the best part...it cost less than what A-US air conditioner + our home warranty coverage was going to charge us. The total cost of San Marcos Air Conditioner was $700.00. And it was fixed right the first time! The only thing I wish they had was a military discount, but I was completely and totally happy with their service. If I have any problems a with my heating or air conditioning, they will be the first people I call.
You guys were great! When our unit locked up after we purchased our house I called you guys based a referral from a friend. Lowest price, fast estimate, very personal service, and the ac is sooooo cold!!! Thank you so much. Cece...you rock!!!!!
Share review Embed review 1/2/2014 I only have good things to say about this company. Ray came out and replaced my thermostat at a reasonable price. When he was replacing the thermostat he told me that the wire for the heat pump defrosting was missing. I had read the install manual and looked at the wiring before I contacted them so I understood the problem. When we had freezing weather Ice formed on my heat pump so I decided I better get it fixed. When the technicians pulled new wires from my outside heat pump to the inside unit it went faster/easier than estimated. When Ray gave me the bill it was half of what I was quoted. Now how many companies do that? I was amazed... I strongly recommend using this company for your a/c needs!
Let's start off with the other guys. I called several (around 5) AC Service Contract Repair and found that most of them charge 65 to 75 dollars just to give an estimate (waved, if you used them, of course). Few would give a quote and if they did the estimate would be $100 to $200 above average. I called San Marcos Air and got a quote over the phone, to clean coils, service ac unit and replace secondary drip pan. The charges were explained that labor could be more depending what need to be done, all this was done on the second phone call. **** SIDE NOTE: If you are getting a new home, make sure the AC guys plumb the unit right. I will go as far to say that all spec home AC units are not installed properly. My friend and neighbors AC units seem to have problems around 5 years. They even made a drip pan for me, no extra charge going someplace to pick one up. That's a real plus. Luckily for me or the service man I did get to help lift the AC unit (with a come-a-long) and removed the rusty drain pan. Anyway, the technician Dang let me help, hang around, and he explained to me what he was doing and what was expected to happen. A small course in AC 1on1. I really do appreciate that, some technician seemed bother having the owner follow them, but not technician Dang. Five stars may be to much, it would be a strong 4 and I would settle for 4 and a half stars. The service and price was great, I would call them again if I need any questions answered. If you have any problems commercial or residential, give them a go. The only thing that I did not like is the acid bath they used to clean the coils, I would prefer alkaline solution instead, I believe that I have only four or six more years on this AC unit. Its was a new home cheapy. I plan to upgrade to a Lennox for better reliability.