Jim was really helpful answered all my questions and gave mw the information step by step.

Jim is always on time super friendly and always has a solution for any repair or service required. He’s a really great guy !

They don’t build them like Jim anymore! Iam a GC and have dealt with Jim on several occasions and his demeanor and customer service is fantastic. It’s always refreshing to see him pull up on the job site. Thanks

Thank you for your great professional efficient service.

Jim was absolutely incredible! His knowledge about everything makes you feel so at ease and assures you that you’re in good hands! Can’t recommend Northwest Propane enough.

Ninian was thorough and knowledgeable. Also, Kameron was great! Both were on time, courteous, and professional.

Jim was great. Very professional.

Jim was very nice. Fixed the problem quickly very knowledgeable, and helpful. Thank you

Jim with Northwest Propane was absolutely awesome! One of our coldest days today (16 degrees!) and he kept his appointment to get our propane hooked up to our greenhouse! He went above and beyond and JUST IN TIME! Getting even colder tonight!

Our experience with Jim Shumaker from Northwest Propane is exceptional. Took time to explain all to us concerning our set up. Thank you very much. We are so glad we switched to Northwest.

Jim was very thorough and clearly explained everything involved in the inspection he was doing. He was great to work with!

He was very friendly and knowledgeable. Great service.

Jim is extremely knowledgeable and customer focused.

We have been a Customer since 2016 ! They are wonderful people and call Rebecca in Customer Service she is so nice ! The company is legit 5 star company they want to provide the Best Service & they do ! If you have a problem they own it and come right out & fix it or help ! They also do a free inspection of your tank and check inside your house make sure it’s safe ! Their Drivers always are sensitive to where they park and out extremely courteous ! I’ve managed a 500 M Business unit with a Premium Car Company and that’s how the Owner runs his company very professional and Courteous and outstanding Customer Service ! Check my reviews I am very upfront @ these guys stand out don’t shop they are the Best ! John & Sonya Fulcher Grapevine TX

Jim was professional and very knowledgeable.

Jim was great to work with and did a great job.

Good company. Honest ppl. Jim and his team crew Karmon . They do their work right. So glad to change to northwest from Amerigas. 5 star service 5 star delivery.

You don’t take chances when you smell gas. A call to NW Propane brought a rapid response and quick visit by Jim Shumaker who not only did the testing but took the extra effort to explain how and why each step was leading to the proper and safe resolution the first time. Fortunately, he confirmed there was no issue and we all slept a little better that evening. A good company, great service, and top notch professionals who enjoy serving their customers, that’s NW Propane.

The service tech arrived and corrected the gauge reading issue and we are just waiting for the truck to bring the propane and we will be back in service. Thank you Jim!

Jim is a great person very professional, he check everything to make sure was running properly. I would recommend him for everything. Thanks Jim

Very competent and experienced technician who went above snd beyond

Great representative for your company we enjoyed meeting him.

Jim was excellent, efficient, and walked us through the propane tank information well. Would highly recommend!

Did a phenomenal job and would highly recommend. Explained everything thoroughly to me. Thank you.

Very patiently kind to the old folks personnel

Jim was very knowledgeable and thorough walking through all of our systems. I would highly recommend him to any of my family or friends.

He did a great job and I will request him again for future services

Jim was excellent

He is very knowledgeable and helping

Every person I've dealt with has been fantastic, from the office staff to the installers. I have to single out Eric for going above and beyond on site. Thank you all.

Prompt arrival, courteous, and good communication.

The inspection guys is extremely nice and helpful

Highly professional and caring! They made sure we had propane to sustain our home and generator for our medically fragile child! Best propane company in the area!!

I was very impressed with the great service from Jim! He was very knowledgeable, friendly and even though my propane line was crack and I failed test, he explained in detail what to do. He even offered to speak to a plumber for me to explain issue. I will be using NW Propane Gas as my permanent propane provider!

Jim is the ultimate professional and very thorough, pleasant and helpful.

They were great and did what they said.

My propane tank was installed by Damien Great job Awesome customer service Thanks Damien

Damian did a great job installing for us. Very friendly and everything looked great Thanks

New customer here and what an amazing difference! First off someone answered the phone and was pleasant and very helpful. The inspection tech Damien was pleasant and great to work with and then Sam stopped by late in the day to deliver and was pleasant and professional! Great service and great people for the win!

Damien was very professional and knowledgeable! Very courteous too! Answered all of our questions!