Simple maintenance visits were ok. But when i needed to stop my radiators hissing and making noise, they decided that expensive system rebuild was needed. Unfortunately that didn't fix it. In fact it made the whole system louder. They adjusted and fixed radiators aftersystem rebuild didn't help. Came back later to try to fix the banging noises. It did work quietly while they were here. After spending 2700 dollars, my system is noisy and they refused to do any more work on it. They suggested to do other changes to the system, but they would charge me additional 850 dollars and no guarantee that it would work. A very expensive guess work. The claim on their website, that they can make steam heating quiet is not true

Ranny was so helpful and so patient with all my questions! I really appreciated his expertise and feel so comfortable having New England SteamWorks service my heating system.

Did a great job on maintenance, the system is running the best it has in years! Shayne was very helpful and answered all the questions I had about the system. Really glad I found New England Steam Works, will be working with them for any of my steam \ boiler needs in the future.

Angel and Pat were friendly and explained the issue.

I have had these guys out to service my boiler and install main vents to my system. They are very professional, timely, and most importantly, know their stuff. I am really glad I decided to book these guys and will hire them again for future work on my steam system. I would recommend booking well in advance because they do get busy.

Both Angel and Patrick were fantastic. They were knowledgeable and professional.

Both of the technicians were professional personal and very knowledgeable. Left us with a positive attitude towards the company.

Outstanding service. I had a few radiators not working. In a matter of two hours the radiators throughout my house are working much better. Thank you!!!!

Excellent service

Preformed annual maintenance for my steam boiler that they installed about 15 months ago. Patrick did a professional job.

Diagnosed and fixed the problem. Did annual maintenance too. Good to go for the next year!

Excellent knowledge of old gas boiler system! These guys are the best.

Angel was very professional and was able to quickly put together information for a quote to relocate a radiator.

The technician, Angel, was very professional for the duration of my annual oil/steam furnace service and was able to quickly accommodate my request to quote work to relocate a radiator

Angel did a fantastic job. Very thorough and was able to address all my concerns and answer my questions. Would definitely trust him for any repair needs in the future.

Excellent experience with these guys, Ranny came to 2 jobs i had and did a great job great communication, used them for routine service and also for repairs, highly recommended!

Angel was great! He took the time to explain things & was personable. Give that guy a raise!

Friendly, professional service every time. Love New England Steamworks!

#UNKNOWN# great job! Shayne was able to figure out the problem and replaced the defective item right away. Quick and efficient work. Waiting for them to return for more work needed. Thank you!

Thank you !!!

Well done. Was informative.

Very quick and efficient. Explain things clearly and provided effective solutions

So far so good -- looking forward to a trouble-free heating season

Angel was great! Explained everything in detail and was extremely professional.

I have submitted a great review, but I will call the office as we have questions about our thermostat.

Ranny and Jovan did great. Ranny got the radiator in our bathroom heating by changing a valve

Angel was fantastic. Very thorough and professional. Clearly explained what he was doing and how our system works. Very satisfied.

Thanks, great job! Very happy to have a new more reliable and efficient boiler. Installation looks really nice, glad to have had a detail oriented team complete the work!

Angel and Matt were excellent. Very helpful, informative, and talked me through everything they were doing. A+ job.

Great service as always!!!! Patrick and Jovan were professional, friendly, and answered all of my questions. So lucky to have a company that specializes in steam heat.

Patrick! Thank you so much for all of your help and work!! My family had a great experience with you and I’m so excited to work with SteamWorks for any future work and maintenance that we need. My family was very fond of our kindness and respect and I felt the need to leave a review praising your professionalism! Thank you again!

We're very pleased with the installation of our new under-window kitchen radiator from Castrad today. As always, Evan & co. were on time, friendly, professional, & efficient. The unit is actually a little less bulky than we had expected, so fits in very nicely. And arrived sooner than we had expected, which was great. Didn't realize it would arrive in two sections that had to be assembled - that was interesting to watch. And Castrad got the color right, so it blends in with the kitchen walls. All in all, we're glad we made the decision to do this.

I wanted to send you a thank you message as well. Thank you for saving my mother who was suffering from extreme cold in the house. I appreciate the fact that you came out so quickly. And if I could rate Patrick on a scale ending in 10, I would give him a solid 11 out of 10!

I wanted to let you know how terrific Matt and (I forgot his name) were. They were both so helpful and informative as we have never delt with steam heat before. Initially we were panicked and now we can’t wait to move in and crank it up.

I wanted to personally thank you for the service. The guys did great work, and I'm also really impressed with your level of operational sophistication. The boiler replacement email series, Servicem8 texts, skimming instructions... It's all really well done, and miles ahead of anything I've ever seen in a decade or so of hiring plumbers, electricians, roofers, and tilers.

Your guys just left..very happy with the new radiator!! You are training these guys to think through problems and Angel is being trained to do the same. Very nice team you are building. Kindest regards, Warren C.

Ranny and Mike were so great - methodical and dedicated, we would like to see them return for this job if possible. Should they be in the area for another job, we offer them our pool after work to relax because they are extremely personable and knowledgeable hard workers. We felt like we have known them for years. Great professional workers. Well done Steamworks. It was a tough job this time!

I’ve been having this company maintenance my steam radiators and I couldn’t be happier! Last year they came to re-do some of our piping that was problematic (The previous owner of the house DYI-ed some stuff), which fixed the water hammering. Today we also had them rotate one of your radiators as well. They are definitely professionals at what they do, fast an reliable. It is a little tricky to get them to schedule an appointment, that’s the only thing I wish was made a little easier.

Patrick & Rick provided service today, they faced a difficult challenge, and the first set of changes they made in our steam system did not eliminate the water hammer problems we were having. But they kept at it, analyzing the situation, experimenting with a combination of fixes, and eventually managed to solve the problem. We've now been through several complete heating cycles since they finished, and it's amazing how quiet the system is. The water hammer noises had been so loud that we had not been able to sleep in our bedroom for several months, and I won't be fully confident that they aren't going to return until we've had a complete 24 hours of operation. But my wife and I are moving back into our bedroom tonight, and we're (holding our breath, fingers crossed) absolutely delighted. THANK YOU. Patrick & Rick explained everything, answered my many questions, very polite, very professional. They were great.

At 6:00 o'clock when the heat kicked on this morning, I waited for the usual cacophony to start up ... and waited .... and heard nothing but SILENCE. Your crew did it! They resolved the terrible banging and clanging that we've lived with since moving into this house in 2014. Quiet has never been so sweet and so welcomed. Thank you very much for following through and delivering, and for being so good to work with. And many thanks to Evan, Ranny and Nick, they accomplished what I'd been afraid was impossible. No matter what else unfolds today, know that you have one elated customer in Massachusetts. I'll be scheduling my boiler maintenance with you guys soon. All the best, and thanks again,

We recently had our massive first floor radiators stripped, repainted and reinstalled in our 160 year old Victorian. Patricks team from New England SteamWorks brought them from the shop and expertly maneuvered them into place. Some of these radiators weighed up to 600lbs! I would definitely hire New England SteamWorks again. The whole experience was polite, professional and worth every penny.

Great service and knowledgeable

Great experience Steamworks. Would highly recommend

Today was our first time receiving service from New England Steamworks. I was very impressed with the service. The technicians were great! They were knowledgeable, friendly, and efficient. Patrick was patient with my many questions and left me well educated. Thank you for fantastic service!

Technicians are prompt, professional,polite,friendly,knowledgeable and work hard during the visit. They also clean up before leaving and respectfully answer questions, even the ones that are asked in ignorance. They may not the least expensive, but they definitely professional and through.

Just had our boiler serviced by New England SteamWorks. Its the 2nd service they have done for us and we also had our steam pipes wrapped / insulated by them. We have been incredibly impressed with the professionalism of the technician teams and would highly recommend New England SteamWorks!

Great service,very knowledgeable, will definitely recommend

These guys were amazing. Came in, inspected the system, and quickly diagnosed and repaired my problems. Price was extremely fair.

We were very pleased with the service and care from Mike and the crew from NE Steamworks.

Have patience with the booking process people! With that said these steam horses showed up and went to work on restoring my old Beast and couldnt be happier!! Steam heat is a Beautiful Thing. Ryan and the guys are very knowledgeable and get it :white_heavy_check_mark: Done!! Thanks New England Steam Works, Appreciate you guys!!! :heavy_black_heart::face_throwing_a_kiss::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration: