Preparing a list of awesome comments from our customers!
125 Moore Street
Providence, Rhode Island 02907
United States
New England SteamWorks
125 Moore Street
Providence, Rhode Island 02907
United States
Ranny & Joe did an excellent job, great attention to detail and efficiency - finished ahead of schedule, and just ahead of our first single digit cold front!
Jovan arrived promptly and got to work on servicing my furnace. No issues and a clean bill of health until next year. Thank you!
On time, helpful, knowledgeable and took the time to explain all the parts of my system. Highly recommend.
Hi Ryan, Your team handled the entire project exceptionally well, removing my old boiler, installing the new one in a single day, and leaving no mess behind. I also appreciated the clear communication throughout the process. Your email explanations about how steam systems operate, along with the after care instructions, made everything very straightforward. Your responsiveness and expertise gave me a lot of confidence in the work. Thank you again for the excellent service. Best regards, Stephanie
Great service! The technician, Ranney, was very knowledgable and explained everything clearly to me.
Thank you for answering all of my questions in detail! I appreciate having a better understanding of how my steam system works!
NE Steam was very responsive. The technician, Patrick, was very expert and diagnosed our issue quickly and restored service. Great job!
The heat was off when I got up this morning. They were hear by 7:15AM. It was a bad thermostat. It was replaced and heat restored in about 15 minutes. Heat was on before my daughter woke up!
Again- If I could give 10 stars or more I would!! Patrick and the gentlemen with him were both wonderful! This is an amazing company with amazing technicians!! Thank you both so very much, I truly appreciate everything you did today and all you taught me!
Jovan was very thorough and helpful in explaining everything about our home heating system. Provided clear advice and suggestions on maintenance and was punctual on showing up at the earlier part of the appointment window. Highly recommend!
On a cold Friday evening I left a voicemail for Steamworks seeking help on a nonworking boiler. At 7am the following morning I received a text from them asking if I still wanted service. The friendly technician arrived a short time later, diagnosed the issue and even had the parts to make the repair. The boiler was up and running in less than 30 minutes. Now that is service.
Another great experience. Arrived on time, super knowledgeable about my heating system, answered all my questions, really helpful. So glad I switched over to them for service last year!
Happy with service, frustrated that the banging, gurgling and spurting in the video I sent were not able to be addressed even though they examined the convectors in question.
Jovan did an excellent job, he was quick and informative about what he was doing for this maintenance. Would definitely recommend both him and the company for any future work.
Patrick was awesome. He's courteous, professional and he works quickly and was able to finish the job in no time.
Thank you for serving my furnace. As always your technicians were very polite and knowledgeable. They both treated my home with respect as it was their own.
Patrick was an excellent technician. Very knowledgeable, tidy,, and friendly. We were excited to begin a relationship with your company and we will definitely be calling again. Thank you
The techs are always terrific, friendly, and efficient. Scheduling was a bit of a protracted process but it all worked out in the end.
Patrick! Thank you so much for all of your help and work!! My family had a great experience with you and I’m so excited to work with SteamWorks for any future work and maintenance that we need. My family was very fond of our kindness and respect and I felt the need to leave a review praising your professionalism! Thank you again!
I wanted to send you a thank you message as well. Thank you for saving my mother who was suffering from extreme cold in the house. I appreciate the fact that you came out so quickly. And if I could rate Patrick on a scale ending in 10, I would give him a solid 11 out of 10!
Your guys just left..very happy with the new radiator!! You are training these guys to think through problems and Angel is being trained to do the same. Very nice team you are building. Kindest regards, Warren C.
Ranny and Mike were so great - methodical and dedicated, we would like to see them return for this job if possible. Should they be in the area for another job, we offer them our pool after work to relax because they are extremely personable and knowledgeable hard workers. We felt like we have known them for years. Great professional workers. Well done Steamworks. It was a tough job this time!
Patrick & Rick provided service today, they faced a difficult challenge, and the first set of changes they made in our steam system did not eliminate the water hammer problems we were having. But they kept at it, analyzing the situation, experimenting with a combination of fixes, and eventually managed to solve the problem. We've now been through several complete heating cycles since they finished, and it's amazing how quiet the system is. The water hammer noises had been so loud that we had not been able to sleep in our bedroom for several months, and I won't be fully confident that they aren't going to return until we've had a complete 24 hours of operation. But my wife and I are moving back into our bedroom tonight, and we're (holding our breath, fingers crossed) absolutely delighted. THANK YOU. Patrick & Rick explained everything, answered my many questions, very polite, very professional. They were great.
Your team did an excellent job the last two days. Very impressed. Patrick and Nick were fantastic - their work was top-notch, they were very professional and thorough. I'm more than happy I went with NES for this job. The new boiler is humming along beautifully right now.
I didn’t see any way (I’m old and not used to new fangled communication methods) to accept the attached quote for installation of insulation on my newly installed boiler. I definitely would like to proceed with this effort. By the way, I couldn’t be more pleased with the new boiler installation. Your technicians, Patrick Hanson and Ranny Lim did a superb job!
I would like to thank Mike and his Co worker for thier help in making a tough job look easy. I feel they made a perfect example of getting the job done and making sure it was done right. It is refreshing to see there are still people out in the trade and service business who are pleasant to work with and are willing to go the extra steps to make the job and work they do right and are willing to stand behind thier work. I would highly recommend them both to others and would request them for the part of my work needed to add a radiator in our living room. Thank you for being able to come out fix my steam heat pipes. (Job# 9003)
New England SteamWorks did exceptional work for us in refinishing our old, steam radiators. From start to finish, every member of their team was friendly, courteous, and knowledgeable. They refurbished every radiator in our home with a beautiful, high-gloss finish, and the results were stunning. They provided prompt responses to any questions we had along the way, and completed the reinstallation ahead of their guaranteed timeline. We highly recommend their work.
We recently had our massive first floor radiators stripped, repainted and reinstalled in our 160 year old Victorian. Patricks team from New England SteamWorks brought them from the shop and expertly maneuvered them into place. Some of these radiators weighed up to 600lbs! I would definitely hire New England SteamWorks again. The whole experience was polite, professional and worth every penny.
Just wanted to follow up on our visit: Thank you for a wonderful job! The re-finished radiators look fantastic, and the guys were amazing: professional, friendly, funny – the works!
Today was our first time receiving service from New England Steamworks. I was very impressed with the service. The technicians were great! They were knowledgeable, friendly, and efficient. Patrick was patient with my many questions and left me well educated. Thank you for fantastic service!
Technicians are prompt, professional,polite,friendly,knowledgeable and work hard during the visit. They also clean up before leaving and respectfully answer questions, even the ones that are asked in ignorance. They may not the least expensive, but they definitely professional and through.
Just had our boiler serviced by New England SteamWorks. Its the 2nd service they have done for us and we also had our steam pipes wrapped / insulated by them. We have been incredibly impressed with the professionalism of the technician teams and would highly recommend New England SteamWorks!
These guys were amazing. Came in, inspected the system, and quickly diagnosed and repaired my problems. Price was extremely fair.
Have patience with the booking process people! With that said these steam horses showed up and went to work on restoring my old Beast and couldnt be happier!! Steam heat is a Beautiful Thing. Ryan and the guys are very knowledgeable and get it :white_heavy_check_mark: Done!! Thanks New England Steam Works, Appreciate you guys!!! :heavy_black_heart::face_throwing_a_kiss::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration: