Preparing a list of awesome comments from our customers!
2615 Big Town Blvd
Mesquite, Texas 75150
United States
Baker Brothers
2615 Big Town Blvd
Mesquite, Texas 75150
United States
Oscar was really helpful. Got our leak stopped and replaced the damaged part quickly and accurately.
Josh did a great job and he came out a few hours after I called. Fair price and good service. We always recommend Baker Brothers.
Cristian Arias did an amazing job and very professional. Christian diagnosed the issue accurately, explained the details and fixed the problem.
Mr. Cox was very professional yet friendly, assessed my needs in a timely manner, presented a written quote for my review and reference, advised of my next steps. He represented Baker Brothers really well.
I have been using Bakers Brothers since I purchased my older home in 2016. I signed up for the Family Plan and it has been a blessing. Shortly after purchasing the home I my dishwasher died and Baker Brothers installed the new one. My garbage disposal died and they replaced it. The home inspector warned me that the hot water heater was well past it's prime and to replace it but I didn't. Not until 11:00 pm on a Saturday night when it finally died and leaked water everywhere. Baker Brothers replaced it that evening. This latest issue was gas related. The gas company shut the gas off immediately and within a few hours, Baker Brothers was here assessing and replacing everything that needed to be replaced. I have an older home and there have been other minor issues and Baker Brothers has handled all of it. Everyone that works for Bakers Brothers has been friendly, polite and professional. I trust them completely! Thank you, Bakers Brothers!
First of all, I did not realize Baker Bros had people to solve problem late. Daniel got here a little before 10 pm and went right to work. He was friendly and knowledgeable. Both kitchen sinks were blocked up, with crud coming up and sticking to the sinks. Daniel cleared the blockage then even washed the sinks for us. He also recommended a maintenance product to help keep it from happening again. My wife and I were very pleased.
We feel like we get a great value with the family plan. I love the fact that the customer service is always so great and we are never made to feel like a service is being sold to us unnecessarily. Dylan was very friendly. We appreciate all the techs who have been to our house.
Great installation of my 4 water heaters! Everything looked balanced and well put together. Both techs were always careful to protect hallways and walkways as they pulled the units into the home. I appreciate so much that they stayed very late to wait for HVAC tech to arrive afterwards to troubleshoot the AC controller that was malfunctioning after power was reset for the water heater install. They stayed professional the whole time despite having NOT eaten all day to finish the work. Great guys!!!!
Dustin did a great job. I appreciate how he explained the process and walked me through all my questions. I also appreciate how he ensured the working areas were clean before he left. I would definitely do business again with Baker Bros. because of Dustin and would want him to me my go to person.
Zach was great! He had a great attitude and explained everything very well. He checked everything from top to bottom and made us aware of all of options to fix the issue or do a replacement service. 10 out of 10.
The two electricians that came were both fantastic. Both were professional, meticulous, friendly, knowledgeable, and kind. They did a great job, and took time to explain everything to me and to get the job done perfectly. I really appreciate it & will be specifically requesting them for future work that I need! Thank you so muc!
Sam was fantastic! Very professional, knowledgeable, and highly skilled in fixing the electrical issues in our home. I was impressed by his work ethic and attention to detail. His expertise was evident as he quickly diagnosed the problems and explained the steps he needed to take for the repairs.
Brenden did a fantastic job. He couldn't find anything mechanically bad but checked all the possible systems to be sure. He made some minor adjustments such turning my fan speed up, lowering my temperature slightly from my 77 degrees, put the blower on contineous instead of intermittent. He also checked the temps inside my ductwork and said it was the same until he got to the fartherest bedroom and bathroom from the central unit, where it dropped 4 degrees. This will allow me to use my ductwork camera to see if I have any holes in this far area of ductwork and correct the problem. I would welcome Brenden back any time.
James Mendoza and his assistant Casey were great. I had what I thought was a small plumbing issue that became a bit more complicated. James talked me through all of my options. They were on site longer than expected but as always with BBros the job was completed to all our satisfactions. As a Family Plan member I like that I have a solid company that I can call or call back and know that they stand behind their work and it will be up to code if that is necessary.
Dustin was fantastic!!! Went way beyond the scope of his work. He worked late to finish the job. Very much appreciated considering it was a Friday before a 3 day weekend. Hats off for upper management allowing Dustin to drive a total of 3 hours to get a part and not charging me for the drive time. When I have plumbing needs in the future I will be calling Bakers Brothers.
Victor was awesome! He was able to fix everything we needed. He was helpful and offered suggestions to help us decide on future projects we asked him about. He was honest and very knowledgeable. We will always ask for him for any of our electrical needs.
Cooper is THE best! I am so glad he ended up being assigned to our case. It was obvious that he knew what he was doing and worked tirelessly for hours until the job was complete. He did the job well and pretty complicated backyard leak was patched up within the day. He also was extremely informative and anytime I came out to ask any questions (whether related to the job or other general plumbing questions), he was happy to share his knowledge with me in a very kind and patient way. I will definitely be requesting Cooper directly from Baker Brothers anytime I have any plumbing needs. He's a rockstar, make sure you keep him! Thanks Cooper!
Sean’s clear communication, personable demeanor, professional knowledge, quick grasp of the job at hand, consummate skill, and his attention to details, merit my kudos. As a professional educator in academia, I noticed Seans’ leadership in training his apprentice, Michael. His dialog clearly highlighted his passion to teach Michael by engaging him with the essential “how” and “why” questions that characterize a seasoned teacher, particularly one who trains in a narrowly defined skill. Baker Brothers is fortunate to have a professional such as Sean as a valued member of their team. Thank you, Sean.
Chris took the time to educate us on what the work entailed, explaining in detail so that we understood the process. And it was a pleasant surprise to have Chris recommend an interim step to address one of our plumbing issues which we trust will be successful. Chris and Nigel were on time and very professional. You are fortunate to have these men representing your operation in a very positive manner!
Cristian Arias did a wonderful job! I got 7 different quotes, and he is the only one I felt would do a great job and had a great deal for the project! He worked so hard in this 100 degree weather and we couldn’t have been happier with the time and effort he put in on the job from the estimate to the final installation and work. He answered my million questions and was very knowledgeable and patient with me. Two thumbs up!!!
I was very pleased with both Dalton and his helper Chris! They we both very nice and pleasant to work with. Dalton was knowledgeable and very efficient at his craft. He was polite and answered all of my questions. I would not hesitate to recommend him to my friends and would ask for him again if I have a future job. The installation looks very nice and professionally done. Also, the cleanup was excellent. Sincerely, David
All three reps were very quick to respond and very helpful. Gus (and his helper) was especially knowledgeable, helpful and thorough. It was particularly welcome at a time when such a large expense came as a total surprise, helping to make a negative situation feel not so bad. I appreciate the quick work very much, especially during such hot weather. Thank you.
Blake was courteous and patient with all of my questions and concerns. He let me know about potential trouble spots and came up with an excellent plan to tackle my problems. He thoroughly explained everything he was doing as he did it. Thank you so much for excellent work!
Trenod was the best HVAC technician I’ve ever met! Baker Bros is absolutely unbeatable when it comes to customer care. Trenod was absolutely delightful and gave me great advice on how to prevent future issues with my condensing unit. He diagnosed and fixed my problem extremely efficiently. Will be recommending Bakers Bros to everyone I know
I had a breaker that would trip frequently. Brandon was immediately able to diagnose that the breaker was faulty. He went above and beyond to replace the breaker the same day even though he had to go out of his way to procure the replacement. I'm very happy with the level of service I received.
Service was quick and the tech was fantastic and very professional I love everything about your people and your service The problem is your prices, way overpriced and I mean WAY!!!! Over priced Time to search for a new company
Patrick Ryan did a fantastic job! Very professional and did a very complete inspection. He left a detailed list and gave clear explanations. While my systems could stand some upgrades there was NO pressure to buy. Thank you Patrick! I have been very pleased with this company.
Eric did a great job for me. Polite, quick and on a messy weather day they were careful to cover their shoes when coming back into the house! Appreciate this attention.
They were very prompt, professional and worked efficiently. We were very satisfied with Baker Brothers service.
John was very polite and professional. He is very knowledgeable and did a great job for us. Very happy with the service.
Ricardo was my technician. He arrived on time and was very knowledgeable. He quickly identified the problem, explained the solution, and kept me informed throughout the process. After the job was completed, he explained what all was completed, and sent me an email with the job notes and pictures.
Had the best experience with Baker Brothers today, Bradley was the best. He answered all of my questions and made me comfortable with the entire process. As a homeowner you want the best outcome for any service, especially electrical. All repairs were made and have information on my next job to be completed. Thanks Again Baker!!
The technician was able to determine what what broken and had it fixed within 30 mins. He also helped me with another project I'd been putting off. Baker Brothers was the only company that responded to my request the same day and had someone out in less than four hours. AWESOME!!!
Very good company to work with. Employees are great and know what they are doing. Making the appointments are easy, the workers show up on time and the work is excellent. The employees are also very friendly.
The Baker Brothers Plumbing tech was very good and explained everything he was doing to repair our water heater. He allowed me to watch do the entire repair. I would use Baker Brothers for any of my plumbing needs.
David arrived on time, assessed the situation, provided a bid and did the job quickly and correctly.