Preparing a list of awesome comments from our customers!
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
New England Stairlifts - Boston Walk-In Bath
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
The entire team at NE Stairlifts gets 5 stars! From purchase, to ordering, to installation - all were a great experience!
NES were excellent, quick, on time, efficient, professional. We will definitely use you all again and again.
We had a curved stairlift installed in January 2026 for my 88‐year‐old parents, who were honestly not thrilled about the idea at first. Now they can’t imagine living without it! From start to finish, the experience was exceptional. Mark Presti and the installation team were fantastic—professional, attentive, and genuinely caring. I was kept informed about timelines every step of the way, which made the whole process stress‐free. The installation itself went smoothly, and the technicians couldn’t have been nicer. They were incredibly patient while teaching my parents how to use the stairlift and made sure they felt completely comfortable before they left. I’m so grateful for the excellent service and the positive impact this has had on my parents’ daily life. Highly recommend New England Stairlifts!
Stairlift install was super! Installer was so particular, neat, pleasant, positive, kind, thoughtful, respectful, and knew what he was doing. Installer also took time with the customer and me to explain and demonstrate how the stairlift worked and answered all our questions!
Everyone I dealt with was friendly, helpful and knowledgeable. Installation was quick and the lift is running smoothly.
Very easy to work with, quick to schedule and the installer was friendly, professional and performed a very clean install.
Outstanding performance from soup to nuts. From the first call to the installment of the chairlift, you get all the info you need to aggressive pricing.
The whole process was very good. I used it all weekend. I have surgery tomorrow and it is going to help me tremendously. I really like it. NES is very professional and they did a great job.
The stairlift is wonderful. Everyone we talked to was very accommodating. We strongly recommend NES.
Just wanted to let you know how pleased we are with your service! From beginning to end, you have been nothing but helpful and informative. I’ve found that in this day and age that is rare! Also, your two installers were amazing! I would highly recommend your company to anyone looking for impeccable sales and service.
The stairlift was installed in a timely fashion. The product was as advertised with high quality materials. The installation was very pleasant. And the chair is working beautifully.
Mike , Liz and Jake They were very nice . They made it very easy to order the stairlift for my mother. They delivered and installed when they said they were coming. Thank you for making my mother’s life at home easier. Jo LaBella (daughter)
Staff was easy to work With and connect with when needed. They were very patient with our process. Price was on point and the ability to take it out when needed was perfect! Thank you for your quick response, ease of installation and great customer service
Thank you so much to Bob Presti and Mike Eagleston and New England Stairlifts who were so helpful in explaining temporary rental of a stairlift, and made it so easy to do it. Price included rental of the stairlift itself, installation and removal. No hidden or extra fees. Service was fast. I signed a contract on a Saturday afternoon and the Stair Lift was installed Wednesday. My situation was unexpected and I needed a stair lift as soon possible. Other companies were quoting 3 weeks out for installation which would not work. Very happy with New England Stairlift sales, service and support.
Dave Wentworth professionally installed a chairlift to assist my mobility challenged husband. It was a tight fit, but we can now safely transfer from a wheelchair to the stairlift which was skillfully installed. That provides peace of mind for me and my husband.
A huge thank you to New England Stairlifts and to Mike Eagleston for installing stairlifts in the garage and the house for my mother. Very friendly and professional service! The explanation of how to properly use the stairlifts was easy to understand. Especially like that there are Parental Key Locks so that my three boys don’t try riding when they shouldn’t! Additionally we were surprised at how much space there still is on the stairs!
I would highly recommend New England Stairlifts! When I called them Bob told me everything you could about the operation, installation and warranty. Mike installed it and kept me informed along the way. He knew I was making phone calls so he let me know when he would start using the drill. He was also a very nice person. A+ all around!