Mike was extraordinarily responsive, and professional. He installed a stair lift in just 1.5 days after we first called. And he came out on Father's day to do the install. Amazing response. Great job doing the install, and providing instructions on it's use. We couldn't believe it was done so quickly. Thanks to him my wife can now safely get upstairs.

Am super happy with the service. We had an emergency with the chairlift, and Mark was kind and took care of everything. Thanks Mark and really appreciate all you did to help. Would definitely recommend.

Our stairlift was installed by Mike on May 18th. Our experience with NE Stairlifts has been nothing but absolute satisfaction. I first spoke to the owner Mr. Presti who was very informative and answered all the questions I had without hesitation. Next step was meeting Liz who came to the house to measure the stair area. She was extremely friendly and knowledgable. Mike, our installer, was outstanding. Had a tricky situation which he was able to solve in no time. Before he left he made certain that we understood how to operate the chair and we took some practice runs as well. All in all the entire process was very friendly and professional. We have been very happy with our stairlift and highly recommend NE Stairlift if you are thinking of installing one. Gael & Al B.

This is the second chair lift purchased. Installation went without any problems and the workmanship was excellent. I would certainly recommend New England Stairlift to anyone looking to purchase.

Thank you for taking alot of stress off my shoulders and getting it the install done so when I got home from surgery I would ve able to get up stairs. You are the best

I had paid for a stair lift from another company and they dragged their feet and I need to install before certain date because I was having surgery and it wasn't gonna come till after my surgery, so I was in no way of able to get upstairs. I did a little research and I found this company New England's stair lifts out of Groton mass and they were very compassionate understanding and rearrange the reschedule to get the chair lift put in for me so that I would have peace of mind and when I got home from the hospital they were here installing and Mike was extremely nice and helpful And did an excellent job I highly recommend to anyone that needs a stair lift to reach out to New England's stair lifts thank you very much for your support, kindness and understanding everyone from office to installation. Respectfully Cat Vaillancourt of Milford New Hampshire

Mike installed my new stairlift promptly and efficiently. He has also serviced a stairlift at our vacation house and we were very satisfied with his work.

Great service very informative mike is a awesome individual and his wife is lucky to have him .

I was most happy with the two men that I dealt with. One was the owner and one was his son-in-law. I am happy with their service and friendly demeanor!

I am posting this for my parents David and Donna Vanasse. They cant express the words to tell anyone looking for stairlifts about New England Stairlift . What a team that installed ... Mike and Allen. They installed three stairlifts in our home in one day . They are amazing wonderful ... the best ! The owner Bob Presti has the most professional staff ... you will never lose with New England Stairlift . This company enabled us to stay in our home forever . God Bless.

I am extremely satisfied with the installation of my stair master. Mike and Allen were terrific. They were very capable and helpful. I know when my husband comes home he will be very happy. I would definitely recommend them to anyone.

We were in urgent need of a stair lift, searched around and thankfully located New England Stairlifts. My wife spoke with Bob the owner and we were able to get a quote shortly thereafter. We then discussed options, timing and price and were able to have the product installed when needed, actually, it was completed a day early. The install was completed by Mike and Alan, both very professional. After completion, Mike walked us through the operation of the lift, which was quite simple and user friendly. Glad we found New England Stairlifts!!!

Mike and Mark each were involved in diagnosing, then replacing the central part of an almost 4 yr old stairlift. Fully covered by their own 3 year extension of the manufacturers 1 year warranty. Helpful, knowledgable, positive, efficient folks. Highest rating. Rob A.

Exceptional service, quality of work, no surprises. Our tech Mike E was professional and thorough.

NA

Mark is the best: friendly, efficient, informative and prompt with his service.

We couldn't be more satisfied with the company's service and response to our need. Every member of the team, the president of the company, the technicians and reception is very personable. It has been a pleasure to have this company as our provider for the chairlift we had installed in our home. Kudos to New England Stairlifts!

Liz and Mike were both a delight to do business with. When my mom finally tested the chair out and cried with happiness, we knew it was perfect and exactly what she needed. Thanks again for everything.

I called New England Stairlifts to see if they could help me stop the beeping on my sister's stair lift. I noticed they worked with her brand of chair and thought it might be a quick fix. It wasn't! My sister didn't purchase the chair from this company because she had to use the one required by her insurance. Yet, the representative, Mark, walked me through many possibilities in trying to stop the beeping. Not only did he offer suggestions but he didn't give up when the beeping continued. I can't thank New England Stairlifts and Mark enough. This company is the Gold Star of service...especially to a non customer. My sister has been unhappy with her current chairlift and wanted another. I will definitely recommend this company when she returns home. Thank you so much for a very pleasant experience

Mike was very friendly and outgoing, inserviced my husband and I on the use of the stairlift.

Great job. Nice, clean, professional.

Dave was very professional. Our job was a little different than anticipated but Dave did an exceptional work around!

New England Stairlifts - installation perfect! My husband and I needed a stairlift to reach our basement. My husband has been unable to go down for over a year. I notified you folks that we were looking and you gave us two names to suit our needs. We picked Handicare and the rep for them called me back right after my e-mail. The company is New England Stairlifts. Bob spent a great deal of time with me describing every little detail and then forwarding all the info in print. Very impressive. We had another stairlift installed to the second floor years ago so we knew a little about them. We would not go back to that company as the customer service is just awful. We signed their contract with New England Stairlifts and it was installed the next week. Both Mike and Dave who installed it were very professional and worked as a well oiled team. Also left the place clean and Mike went over everything before they left. It took just under three hours to install. The total cost was $4,200 and every cent worth it. Their number is 781-229-0072." Review left on Consumer Affairs Website 9/4/2021

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Mike was excellent! Very helpful, kind and thorough. Highly recommend New England Stairlifts! Thank you.

Were so grateful. We expected to wait over a week, but when Liz heard about my dads accident and that he wouldnt be able to shower until the unit was installed Dave came the very next day. Dave was very kind to us, he did an excellent job with the installation, and carefully explained to us how everything works. Thank you all very muchthis is such a passionate and professional company.

Dave is kind, courteous, and extremely professional. All of our questions were answered, and he made sure we understood everything. He even took extra care to make sure our cats didn't get out! We can't say enough about Dave - after installing our second chair lift, he feels like family! He is wonderful, and is the only one we'll go to. Thank you, Dave! The Brunelles

great service. installation crew was incredible. thank you thank you

Thank you so much to Bob Presti and Mike Eagleston and New England Stairlifts who were so helpful in explaining temporary rental of a stairlift, and made it so easy to do it. Price included rental of the stairlift itself, installation and removal. No hidden or extra fees. Service was fast. I signed a contract on a Saturday afternoon and the Stair Lift was installed Wednesday. My situation was unexpected and I needed a stair lift as soon possible. Other companies were quoting 3 weeks out for installation which would not work. Very happy with New England Stairlift sales, service and support.

Thank you so much being there when we needed you

Excellent Service All Around

Great install , thanks

Thank you for making this process easy! What a huge relief for when my Mom comes to stay! Thank you for all your help and quick installation.

Very happy with N.E. Stairlifts. Quick setup of equipment and quality product. Most of all, peace of mind for my mom's safety in her home. Pleasure doing business with everyone!

The company was excellent. I picked the right business to purchase the stairlift from. You could not get better service and the installers were great!

This couldn't have been better a better experience. A great company, every step of the way from beginning to end... EXCEPTIONAL!

Two highly qualified installers who conducted themselves very professionally, completed the installation in acceptable time without mess and disruption, and delivered the training in very understandable terms.

Very nice and right on time. It was truly a pleasure and I would definitely recommend NE Stairlifts to whoever's interested in getting a stairlift!

Good work

Bob was fantastic in following up on my inquiry and handled the sale without pressure or gimmicks. Mike was outstanding with the installation. I have nothing but good things to say about this company and would highly recommend them!

Needed a stairlift on short notice. They arrived on time and completed the job quickly and were very clean. Great customer service and fast turn around.

Dave Wentworth professionally installed a chairlift to assist my mobility challenged husband. It was a tight fit, but we can now safely transfer from a wheelchair to the stairlift which was skillfully installed. That provides peace of mind for me and my husband.

A huge thank you to New England Stairlifts and to Mike Eagleston for installing stairlifts in the garage and the house for my mother. Very friendly and professional service! The explanation of how to properly use the stairlifts was easy to understand. Especially like that there are Parental Key Locks so that my three boys dont try riding when they shouldnt! Additionally we were surprised at how much space there still is on the stairs!

A huge thank you to New England Stairlifts and to Mike Eagleston for installing stairlifts in the garage and the house for my mother. Very friendly and professional service! The explanation of how to properly use the stairlifts was easy to understand. Especially like that there are Parental Key Locks so that my three boys dont try riding when they shouldnt! Additionally we were surprised at how much space there still is on the stairs!

This allowed me to save money by not needing to buy a new washer or dryer and move it upstairs. With all the work required to move the washer an dryer, getting a stairlift was a move more affordable solution and gave me my house back!

Mike came out & did a great job!

I would highly recommend New England Stairlifts! When I called them Bob told me everything you could about the operation, installation and warranty. Mike installed it and kept me informed along the way. He knew I was making phone calls so he let me know when he would start using the drill. He was also a very nice person. A+ all around!