Excellent product and customer service. Very professional and caring!

Very good installation. Prompt schedule. 1 day easy installation. Very efficient.

The installation was wonderful. Installer was a great guy. Immense gratitude for the quickness in which lift was installed. It was a delightful experience.

Excellent install job. Only Critic didn’t get installation date up front.

Great experience all around working with New England Stairlifts! Very responsive and reliable. Easy to do business with. Would definitely recommend them!

Very good experience start to finish. This company made the process simple and was very family oriented. They took the time to make sure client needs were met properly met via in home visits prior to production. It did take a bit longer than expected for the manufacturer’s production, however, this is often reality in custom ordered products, of which my application called for. I received immediate response from New England Stairlifts every time I checked on production status. Even the installation crew took the time to make sure we were comfortable operating the new product. Overall, this company delivers a first class experience, which is needed by families of elderly.

NES was prompt and efficient. The service was excellent and the demonstration was very good.

Best business I've dealt with!

From the moment I started speaking wit NE stairlifts I was met with don't worry we have you covered attitude. This continued all the way through to installation.

Technician did work very well.

The installer was wonderful, and you people are amazing.

My wife wrote the chair to go up and down very easy for her. She love it.

WAS ABLE TO CHAIRLIFT INSTALL UNDER A TIGHT TIME LINE

Fast and Honest estimate and installation. I will definite recommend New England Stairlifts.

Installation was great! They bent over backwards to get the lift installed in a hurry so my wife can get downstairs and make it to her Dr appointments. Thanks so much for the great service.

SERVICE WAS REAL GREAT. THE INSTALLER WAS VERY GOOD AT WHAT HE WAS DOING AND HE HAD A GREAT PERSONALITY . THE WORK WAS VERY PROFESSIONALY DONE.

Installation went smoothly and Jared was great teaching me how to use the lifts. I highly recommend this company!

Showed up on time, very conscientious about the mess and the noise. Took it way on time and when asked.

The chair lift has worked perfectly for my husband. It is easy to operate and the ride is smooth and secure.

They did.a great job on the sale and installation! I would highly recommend them

I called to request a quote for a stairlift and talked to Bob who is the father of the Family-owned business. Once I talked with him, as he listened to what my needs were, he instantly put me at ease with his easy to talk to personality and knowledge of the stairlifts. He did great job on the sale, and I felt like I was part of his family by the time we were done. The team that came in and installed it were very friendly, courteous and knowledgeable. They did a great installation job and answered all my questions. They also were in and out in less than 2 hours and made sure everything was cleaned up before they left. You could tell by the service and customer experience this is a well-run business. It's what you would expect from a well-run family operation. Your part of the family by the time they are done. I would recommend them to anyone. Be sure to call them first as it will be the only call you will need to make. They make the whole process enjoyable.

I called to request a quote for a stairlift and talked to Bob who is the father of the Family-owned business. Once I talked with him, as he listened to what my needs were, he instantly put me at ease with his easy to talk to personality and knowledge of the stairlifts. He did great job on the sale, and I felt like I was part of his family by the time we were done. The team that came in and installed it were very friendly, courteous and knowledgeable. They did a great installation job and answered all my questions. They also were in and out in less than 2 hours and made sure everything was cleaned up before they left. You could tell by the service and customer experience this is a well-run business. It's what you would expect from a well-run family operation. Your part of the family by the time they are done. I would recommend them to anyone. Be sure to call them first as it will be the only call you will need to make. They make the whole process enjoyable.

My first contact with NE Stairlifts was with Bob. He explained the process in detail, including cost, warranty, and installation. He answered any questions I had. I have to say, in this day and age when you call a company usually you have to navigate the recorded phone system and then wait for a real person to answer and sometimes you have to leave a message. Not NE Stairlifts...It was so refreshing and appreciated that Bob answered the phone himself! Mike installed the stairlift and was great. He made sure I understood how it worked and made sure I was comfortable using the lift. I couldn’t have asked for a better experience all around. You can tell that customer satisfaction is most important. Thank you Bob, Mike and NE Stairlifts.

Thanks for a job well done!

Thanks guys

New England chairlift and it's service providers proved to be the best choice for customer service and installation process. Each time I reached out to ask a question they provided an immediate professional response. Upon installation, the service professionals were prompt, professional, knowledgeable, and compassionate. I highly recommend their services for anyone seeking to add a chairlift for their home. Satisfied customer.

They did an awesome job from start to finish.

I am very happy with the installation. Everyone was very professional and answered all my questions.

Good experience

Service is amazing! Very professional. I will always use & refer them.

The initial consultation made us feel that we were making the right decision with New England Stairlifts. The installation was done professionally and they answered all our questions. We're glad we had it done.

From start to finish, it was a pleasure working with New England Stairlifts.

Very professional installation crew

Excellent customer service and quick response to our need for the chair stair lifts.

Great company and great products.

The stairlift is working really well for me. I use it twice a day. The installation process was very smooth. Highly recommend!

I am very happy with the product. It has improved my day to day. I have shown my neighbors and friends. Thank you!

I am a month into using these two wonderful stairlifts and they have made such an incredible difference in my life, all positive and joyous! Even by the end of the first week of use, I noticed that my knees were less painful when walking, my balance was improving. and my legs started to feel stronger. Now, I’m back to taking much longer walks with my dog again and have even begun to start actively working with her in the field with the training that we both love. I have resumed all my other various activities that I need to do as well and I feel so good! Now that I ride up and down my stairs, rather than struggle to walk, I am no longer damaging my knees, but rebuilding my former strength and balance. I cannot say enough good things about the team at New England Stairlifts who have worked with me every step of the way from introduction to installation – you are still just a phone call away to answer questions and offer guidance when needed and quick to respond! New England Stairlifts have allowed me to stay in the home that I love and to live the life I want to –for this I am deeply grateful! B

New England Stairlifts - installation perfect! My husband and I needed a stairlift to reach our basement. My husband has been unable to go down for over a year. I notified you folks that we were looking and you gave us two names to suit our needs. We picked Handicare and the rep for them called me back right after my e-mail. The company is New England Stairlifts. Bob spent a great deal of time with me describing every little detail and then forwarding all the info in print. Very impressive. We had another stairlift installed to the second floor years ago so we knew a little about them. We would not go back to that company as the customer service is just awful. We signed their contract with New England Stairlifts and it was installed the next week. Both Mike and Dave who installed it were very professional and worked as a well oiled team. Also left the place clean and Mike went over everything before they left. It took just under three hours to install. The total cost was $4,200 and every cent worth it. Their number is 781-229-0072." Review left on Consumer Affairs Website 9/4/2021

great service. installation crew was incredible. thank you thank you

Thank you so much to Bob Presti and Mike Eagleston and New England Stairlifts who were so helpful in explaining temporary rental of a stairlift, and made it so easy to do it. Price included rental of the stairlift itself, installation and removal. No hidden or extra fees. Service was fast. I signed a contract on a Saturday afternoon and the Stair Lift was installed Wednesday. My situation was unexpected and I needed a stair lift as soon possible. Other companies were quoting 3 weeks out for installation which would not work. Very happy with New England Stairlift sales, service and support.

The company was excellent. I picked the right business to purchase the stairlift from. You could not get better service and the installers were great!

Dave Wentworth professionally installed a chairlift to assist my mobility challenged husband. It was a tight fit, but we can now safely transfer from a wheelchair to the stairlift which was skillfully installed. That provides peace of mind for me and my husband.

A huge thank you to New England Stairlifts and to Mike Eagleston for installing stairlifts in the garage and the house for my mother. Very friendly and professional service! The explanation of how to properly use the stairlifts was easy to understand. Especially like that there are Parental Key Locks so that my three boys don’t try riding when they shouldn’t! Additionally we were surprised at how much space there still is on the stairs!

Mike came out & did a great job!

I would highly recommend New England Stairlifts! When I called them Bob told me everything you could about the operation, installation and warranty. Mike installed it and kept me informed along the way. He knew I was making phone calls so he let me know when he would start using the drill. He was also a very nice person. A+ all around!