Preparing a list of awesome comments from our customers!
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
New England Stairlifts - Boston Walk-In Bath
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
The initial consultation made us feel that we were making the right decision with New England Stairlifts. The installation was done professionally and they answered all our questions. We're glad we had it done.
The initial consultation made us feel that we were making the right decision with New England Stairlifts. The installation was done professionally and they answered all our questions. We're glad we had it done.
It was an absolute delight to have Mark and Mike here in our home , to explain having a stairlift installed ...to the actual installation of it. Everything was well explained, and I know if any questions or concerns arise in the future... they are just a phone call away . It’s so nice to deal with a family run company!
I'm so happy to have the chair lift for my 100yo mother, and NE Stairlifts worked out great! The process was well explained, I'm happy with a refurbished chair, and the installation went perfectly. My mother loves it and we're very relieved.
Stairlift was installed and working in a reasonable manner. The installer demonstrated the chairlift and explained to me how to use it. Quite easy.
Very high quality stairlift and outstanding installation. Now my wife has access to the entire house!
New England Stairlifts was professional in every way. From the first time I spoke with them, to our first meeting at my moms home and than installing the stairs, they were very courteous, explained everything in detail so she understood. Once they were installed, everything was explained to her on how to use it and also had her try it before everything was completed. I would definitely recommend them with no hesitation.
We were really in a bind and the team at New England stairlift were able to assist and install a new stairlift within a few days. Mike was awesome .... Very personable and professional.
They were able to fit a stairlift into the very narrow staircase of our 250 year old house. Amazing job and is a game-changer for our differently-abled daughter!
Excellent service from quotes, planning and installation. Very professional and courteous through the process. I was patiently provided answers to all the questions I asked over a period of few months as I was deciding. I would recommend New England Stairlifts to anyone requiring a stairlift.
Mike handled the installation in a professional manner. He explained the installation process and was receptive to questions. Mike went above and beyond to ensure that we were satisfied, including coming back to adjust the seat height.
The stairlift is working really well for me. I use it twice a day. The installation process was very smooth. Highly recommend!
I am very happy with the product. It has improved my day to day. I have shown my neighbors and friends. Thank you!
I am a month into using these two wonderful stairlifts and they have made such an incredible difference in my life, all positive and joyous! Even by the end of the first week of use, I noticed that my knees were less painful when walking, my balance was improving. and my legs started to feel stronger. Now, I’m back to taking much longer walks with my dog again and have even begun to start actively working with her in the field with the training that we both love. I have resumed all my other various activities that I need to do as well and I feel so good! Now that I ride up and down my stairs, rather than struggle to walk, I am no longer damaging my knees, but rebuilding my former strength and balance. I cannot say enough good things about the team at New England Stairlifts who have worked with me every step of the way from introduction to installation – you are still just a phone call away to answer questions and offer guidance when needed and quick to respond! New England Stairlifts have allowed me to stay in the home that I love and to live the life I want to –for this I am deeply grateful! B
Everything was very well done. The install was exceptional and the upfront explanation and help was excellent. I would ,and have, recommend the company.
Adam did the install and removal. He was super polite and did a great job. He also explained very well how to operate the chair, and troubleshooting.
The New England Stairlift company was amazing to do business with. I was like a fish out of water with my initial call and Bob and his team were so knowledgeable and pleasant. I would highly recommend them to anyone!
We’ll Mike and Adam were professional and a pleasure to have into my daughters house. They explain everything they were doing and the operation of the stair lift. Mike kept my daughter laughing and smiling which is a pleasure to see always. Will recommend New England Stair lift to anyone who may need a lift. Thank you for your service. Arthur McClaren
Our stairlift was installed by Mike on May 18th. Our experience with NE Stairlifts has been nothing but absolute satisfaction. I first spoke to the owner Mr. Presti who was very informative and answered all the questions I had without hesitation. Next step was meeting Liz who came to the house to measure the stair area. She was extremely friendly and knowledgable. Mike, our installer, was outstanding. Had a tricky situation which he was able to solve in no time. Before he left he made certain that we understood how to operate the chair and we took some practice runs as well. All in all the entire process was very friendly and professional. We have been very happy with our stairlift and highly recommend NE Stairlift if you are thinking of installing one. Gael & Al B.
Thank you for taking alot of stress off my shoulders and getting it the install done so when I got home from surgery I would ve able to get up stairs. You are the best
New England Stairlifts - installation perfect! My husband and I needed a stairlift to reach our basement. My husband has been unable to go down for over a year. I notified you folks that we were looking and you gave us two names to suit our needs. We picked Handicare and the rep for them called me back right after my e-mail. The company is New England Stairlifts. Bob spent a great deal of time with me describing every little detail and then forwarding all the info in print. Very impressive. We had another stairlift installed to the second floor years ago so we knew a little about them. We would not go back to that company as the customer service is just awful. We signed their contract with New England Stairlifts and it was installed the next week. Both Mike and Dave who installed it were very professional and worked as a well oiled team. Also left the place clean and Mike went over everything before they left. It took just under three hours to install. The total cost was $4,200 and every cent worth it. Their number is 781-229-0072." Review left on Consumer Affairs Website 9/4/2021
Thank you so much to Bob Presti and Mike Eagleston and New England Stairlifts who were so helpful in explaining temporary rental of a stairlift, and made it so easy to do it. Price included rental of the stairlift itself, installation and removal. No hidden or extra fees. Service was fast. I signed a contract on a Saturday afternoon and the Stair Lift was installed Wednesday. My situation was unexpected and I needed a stair lift as soon possible. Other companies were quoting 3 weeks out for installation which would not work. Very happy with New England Stairlift sales, service and support.
Very happy with N.E. Stairlifts. Quick setup of equipment and quality product. Most of all, peace of mind for my mom's safety in her home. Pleasure doing business with everyone!
The company was excellent. I picked the right business to purchase the stairlift from. You could not get better service and the installers were great!
This couldn't have been better a better experience. A great company, every step of the way from beginning to end... EXCEPTIONAL!
Very nice and right on time. It was truly a pleasure and I would definitely recommend NE Stairlifts to whoever's interested in getting a stairlift!
Needed a stairlift on short notice. They arrived on time and completed the job quickly and were very clean. Great customer service and fast turn around.
Dave Wentworth professionally installed a chairlift to assist my mobility challenged husband. It was a tight fit, but we can now safely transfer from a wheelchair to the stairlift which was skillfully installed. That provides peace of mind for me and my husband.
A huge thank you to New England Stairlifts and to Mike Eagleston for installing stairlifts in the garage and the house for my mother. Very friendly and professional service! The explanation of how to properly use the stairlifts was easy to understand. Especially like that there are Parental Key Locks so that my three boys don’t try riding when they shouldn’t! Additionally we were surprised at how much space there still is on the stairs!
This allowed me to save money by not needing to buy a new washer or dryer and move it upstairs. With all the work required to move the washer an dryer, getting a stairlift was a move more affordable solution and gave me my house back!
I would highly recommend New England Stairlifts! When I called them Bob told me everything you could about the operation, installation and warranty. Mike installed it and kept me informed along the way. He knew I was making phone calls so he let me know when he would start using the drill. He was also a very nice person. A+ all around!