New England Stairlifts - Boston Walk-In Bath
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
Preparing a list of awesome comments from our customers!
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
New England Stairlifts - Boston Walk-In Bath
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
Done in a timely manner. Very polite gentlemen. They demonstrated until I was comfortable with the product. Very satisfied. Thank you.
We needed a stair lift on short notice and they bent over backwards to accommodate us. Two thumbs up!
Absolutely the best company that's ever worked for us! We are a private not for profit rest home for elderly women. In continous operation for 161 years. We wanted to replace a chair lift and tried 3 or 4 different companies before we found N.E. Chairlift and Mr. Presti! Start to finish he was so helpful, knowledgeable about product and the install was a breeze! I would recommend them to everyone. Julia A. Coffin BROOKHOUSE BUILDING &GROUNDS SALEM,MA 01970
The stairlift is wonderful. Everyone we talked to was very accommodating. We strongly recommend NES.
The whole process was very good. I used it all weekend. I have surgery tomorrow and it is going to help me tremendously. I really like it. NES is very professional and they did a great job.
My parents have two stairlifts one inside and one outside both are easy to use, very safe, comfortable, and don’t take up too much space. Bob is very friendly and easy to work with and the stairlifts were installed quickly with very limited disruption to my parents daily routines.
Stopped by office and spoke to Robert. He was very nice and explained the Process for product and installation. Robert came To the house, took some measurements and cost. We agreed and 3 Weeks Later we had our new chair lift installed. Installation was great. I was given their name from a friend and glad I followed up with them.
Excellent price and value also explaining the use of the stair lift The time spent making sure everything was operable And working fine.
From the moment I started speaking wit NE stairlifts I was met with don't worry we have you covered attitude. This continued all the way through to installation.
The whole experience went perfect Robert was very professional and the installer was excellent also I highly recommend New England Stairlifts
The stairlift was installed in a timely fashion. The product was as advertised with high quality materials. The installation was very pleasant. And the chair is working beautifully.
Just wanted to let you know how pleased we are with your service! From beginning to end, you have been nothing but helpful and informative. I’ve found that in this day and age that is rare! Also, your two installers were amazing! I would highly recommend your company to anyone looking for impeccable sales and service.
Mike , Liz and Jake They were very nice . They made it very easy to order the stairlift for my mother. They delivered and installed when they said they were coming. Thank you for making my mother’s life at home easier. Jo LaBella (daughter)
Staff was easy to work With and connect with when needed. They were very patient with our process. Price was on point and the ability to take it out when needed was perfect! Thank you for your quick response, ease of installation and great customer service
The installer showed up on time, told me what to expect and made sure I knew how to operate the chair lift once installed. The installation was completed a tad bit earlier than stated and any mess was cleaned up prior to the installer leaving. A great experience from speaking with Bob all the way through installation. I would highly recommend using New England Chair Lift.
Very good experience start to finish. This company made the process simple and was very family oriented. They took the time to make sure client needs were met properly met via in home visits prior to production. It did take a bit longer than expected for the manufacturer’s production, however, this is often reality in custom ordered products, of which my application called for. I received immediate response from New England Stairlifts every time I checked on production status. Even the installation crew took the time to make sure we were comfortable operating the new product. Overall, this company delivers a first class experience, which is needed by families of elderly.
I called to request a quote for a stairlift and talked to Bob who is the father of the Family-owned business. Once I talked with him, as he listened to what my needs were, he instantly put me at ease with his easy to talk to personality and knowledge of the stairlifts. He did great job on the sale, and I felt like I was part of his family by the time we were done. The team that came in and installed it were very friendly, courteous and knowledgeable. They did a great installation job and answered all my questions. They also were in and out in less than 2 hours and made sure everything was cleaned up before they left. You could tell by the service and customer experience this is a well-run business. It's what you would expect from a well-run family operation. Your part of the family by the time they are done. I would recommend them to anyone. Be sure to call them first as it will be the only call you will need to make. They make the whole process enjoyable.
My first contact with NE Stairlifts was with Bob. He explained the process in detail, including cost, warranty, and installation. He answered any questions I had. I have to say, in this day and age when you call a company usually you have to navigate the recorded phone system and then wait for a real person to answer and sometimes you have to leave a message. Not NE Stairlifts...It was so refreshing and appreciated that Bob answered the phone himself! Mike installed the stairlift and was great. He made sure I understood how it worked and made sure I was comfortable using the lift. I couldn’t have asked for a better experience all around. You can tell that customer satisfaction is most important. Thank you Bob, Mike and NE Stairlifts.
Thank you so much to Bob Presti and Mike Eagleston and New England Stairlifts who were so helpful in explaining temporary rental of a stairlift, and made it so easy to do it. Price included rental of the stairlift itself, installation and removal. No hidden or extra fees. Service was fast. I signed a contract on a Saturday afternoon and the Stair Lift was installed Wednesday. My situation was unexpected and I needed a stair lift as soon possible. Other companies were quoting 3 weeks out for installation which would not work. Very happy with New England Stairlift sales, service and support.
Dave Wentworth professionally installed a chairlift to assist my mobility challenged husband. It was a tight fit, but we can now safely transfer from a wheelchair to the stairlift which was skillfully installed. That provides peace of mind for me and my husband.
A huge thank you to New England Stairlifts and to Mike Eagleston for installing stairlifts in the garage and the house for my mother. Very friendly and professional service! The explanation of how to properly use the stairlifts was easy to understand. Especially like that there are Parental Key Locks so that my three boys don’t try riding when they shouldn’t! Additionally we were surprised at how much space there still is on the stairs!
I would highly recommend New England Stairlifts! When I called them Bob told me everything you could about the operation, installation and warranty. Mike installed it and kept me informed along the way. He knew I was making phone calls so he let me know when he would start using the drill. He was also a very nice person. A+ all around!
