New England Stairlifts - Boston Walk-In Bath
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
Preparing a list of awesome comments from our customers!
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
New England Stairlifts - Boston Walk-In Bath
8 HOLLIS ST, Suite B
Groton, Massachusetts 01450
United States
Mike , Liz and Jake They were very nice . They made it very easy to order the stairlift for my mother. They delivered and installed when they said they were coming. Thank you for making my mother’s life at home easier. Jo LaBella (daughter)
We’ve put in 4 stairlifts in our house and have been very happy with the attention paid to the details. The team really cares about making sure we can stay in our home and have the technical experience to make it all work.
Very professional and the job was completed in a timely manner. NES explained all about the lift and its operation. They are an excellent company and the installer is a good representative of NES.
Staff was easy to work With and connect with when needed. They were very patient with our process. Price was on point and the ability to take it out when needed was perfect! Thank you for your quick response, ease of installation and great customer service
The owner, Bob Presti, is why I chose New England Stairlifts and the office staff was equally personable and accommodating. Their installer was prompt and efficient and he did a fabulous job as well. The entire team at New England Stairlifts was wonderful. I do not know what I would do without my new stairlift. Thank you Team NES!
Of the four stairlifts we installed overall, two were from NE Stairlifts and two from another company. It didn't take us long to see the differences for why NE Stairlifts are the better choice. NE Stairlifts start up/down immediately, don't incessantly beep, and have optional rails that, at the bottom, automatically lift up to provide a clear path. Installation was fast and clean. The only oversight was to provide clearance for the closet door but not the adjoining door to the outside. The addition of grab bars has helped me to transfer to my walker, and NE Stairlifts was even willing to install grab bars for our other brand of stairlifts! They designed a custom carpentry solution for our garage that avoided the need for a curved stairlift, and thus saved us a lot of money. I highly recommend NE Stairlifts!
The installer showed up on time, told me what to expect and made sure I knew how to operate the chair lift once installed. The installation was completed a tad bit earlier than stated and any mess was cleaned up prior to the installer leaving. A great experience from speaking with Bob all the way through installation. I would highly recommend using New England Chair Lift.
The installation was wonderful. Installer was a great guy. Immense gratitude for the quickness in which lift was installed. It was a delightful experience.
Great experience all around working with New England Stairlifts! Very responsive and reliable. Easy to do business with. Would definitely recommend them!
Very good experience start to finish. This company made the process simple and was very family oriented. They took the time to make sure client needs were met properly met via in home visits prior to production. It did take a bit longer than expected for the manufacturer’s production, however, this is often reality in custom ordered products, of which my application called for. I received immediate response from New England Stairlifts every time I checked on production status. Even the installation crew took the time to make sure we were comfortable operating the new product. Overall, this company delivers a first class experience, which is needed by families of elderly.
From the moment I started speaking wit NE stairlifts I was met with don't worry we have you covered attitude. This continued all the way through to installation.
Installation was great! They bent over backwards to get the lift installed in a hurry so my wife can get downstairs and make it to her Dr appointments. Thanks so much for the great service.
SERVICE WAS REAL GREAT. THE INSTALLER WAS VERY GOOD AT WHAT HE WAS DOING AND HE HAD A GREAT PERSONALITY . THE WORK WAS VERY PROFESSIONALY DONE.
I called to request a quote for a stairlift and talked to Bob who is the father of the Family-owned business. Once I talked with him, as he listened to what my needs were, he instantly put me at ease with his easy to talk to personality and knowledge of the stairlifts. He did great job on the sale, and I felt like I was part of his family by the time we were done. The team that came in and installed it were very friendly, courteous and knowledgeable. They did a great installation job and answered all my questions. They also were in and out in less than 2 hours and made sure everything was cleaned up before they left. You could tell by the service and customer experience this is a well-run business. It's what you would expect from a well-run family operation. Your part of the family by the time they are done. I would recommend them to anyone. Be sure to call them first as it will be the only call you will need to make. They make the whole process enjoyable.
My first contact with NE Stairlifts was with Bob. He explained the process in detail, including cost, warranty, and installation. He answered any questions I had. I have to say, in this day and age when you call a company usually you have to navigate the recorded phone system and then wait for a real person to answer and sometimes you have to leave a message. Not NE Stairlifts...It was so refreshing and appreciated that Bob answered the phone himself! Mike installed the stairlift and was great. He made sure I understood how it worked and made sure I was comfortable using the lift. I couldn’t have asked for a better experience all around. You can tell that customer satisfaction is most important. Thank you Bob, Mike and NE Stairlifts.
New England chairlift and it's service providers proved to be the best choice for customer service and installation process. Each time I reached out to ask a question they provided an immediate professional response. Upon installation, the service professionals were prompt, professional, knowledgeable, and compassionate. I highly recommend their services for anyone seeking to add a chairlift for their home. Satisfied customer.
The stairlift is working really well for me. I use it twice a day. The installation process was very smooth. Highly recommend!
Thank you so much to Bob Presti and Mike Eagleston and New England Stairlifts who were so helpful in explaining temporary rental of a stairlift, and made it so easy to do it. Price included rental of the stairlift itself, installation and removal. No hidden or extra fees. Service was fast. I signed a contract on a Saturday afternoon and the Stair Lift was installed Wednesday. My situation was unexpected and I needed a stair lift as soon possible. Other companies were quoting 3 weeks out for installation which would not work. Very happy with New England Stairlift sales, service and support.
Dave Wentworth professionally installed a chairlift to assist my mobility challenged husband. It was a tight fit, but we can now safely transfer from a wheelchair to the stairlift which was skillfully installed. That provides peace of mind for me and my husband.
A huge thank you to New England Stairlifts and to Mike Eagleston for installing stairlifts in the garage and the house for my mother. Very friendly and professional service! The explanation of how to properly use the stairlifts was easy to understand. Especially like that there are Parental Key Locks so that my three boys don’t try riding when they shouldn’t! Additionally we were surprised at how much space there still is on the stairs!
I would highly recommend New England Stairlifts! When I called them Bob told me everything you could about the operation, installation and warranty. Mike installed it and kept me informed along the way. He knew I was making phone calls so he let me know when he would start using the drill. He was also a very nice person. A+ all around!
