Preparing a list of awesome comments from our customers!
2901 E Industrial Boulevard
Waco, Texas 76705
United States
Lochridge Priest
2901 E Industrial Boulevard
Waco, Texas 76705
United States
John Paul Esparza was thorough with our mini split A/C service. He even went above and beyond to make sure the mini split was working properly. He cleaned it and even found the source of why it wasnt working properly. Now it works like brand new. Grateful for this company.
Lacy and Francisco with Lockridge Priest was awesome. They explained everything to us. Very pleased with their service.
Lacey did a thorough job of checking our entire HVAC system and answered all my questions completely and to my satisfaction.
Happy with the quality of our service call today. Unfortunately for us a rather costly fault was verified. Now we get to go into the repair stage.
Lacy was awesome. Please continue to seek OUTSTANDING employees like Lacy. It keeps your reputation at an impeccable level.
Kenneth was very patient and skilled with a very difficult installation and even called back the next day to see if I had any additional questions. WOW! Thank you Mark, Kenneth and Lockridge Priest.
On time! Friendly and professional! Completed the services well and explained everything that was done! I am pleased and will continue relying on Lockridge Priest for their HVAC service.
Kept us aware of all steps, professional, answered all questions. Would recommend Jesse for future needs & to friends & others.
Absolutely excellent customer service. Above and beyond the call of duty both plumbing and electrical. Thank you for being so tenacious and smoothing out all the loose ends. Hard to find service with a heart. Thank you!!!
Terry arrived right on time this morning to replaced the lines from the outside unit to the inside unit on our mini-split. He and his crew worked hard to remove the existing lines, which ran under the concrete porch. He was very thorough and prodessional.
Antonio and a new-hire trainee came by this morning for our semi-annual preventative maintenance. He was outstanding. Thorough- explained things as he went along with any suggestions and recommendations. Courteous- respectful of our home and I could tell that he was raised well. Competent- I asked a couple questions related to previous service calls and he knew right away what was going on.
Mr. Antonio was professional, thorough, knowledgeable and super courteous. Best customer service ever.
Waldon was very informative, explained what was going on thoroughly. Very polite. Would definitely ask for him again.
My technician, Walton, was very courteous and knowledgeable about my mom's AC unit. I plan on following his expert advice and talking with someone about replacing my mom's AC unit.
Receptionist/Dispatch, Jennifer, was very kind & strait down to business in getting someone sent out asap. The two technicians, Rudy & Toby, are top tier in experience & communications. I was weary on having someone come out because of how many times clients become uneasy about getting ripped off or someone not simply getting the job done the first time. The Google Reviews showed me I did not need to have any concern whatsoever. Rudy makes one hell of a leader & Toby showed nothing, but exceptional time efficiency with Rudy in my home in Texas. I had no surprises in cost & every single question was answered while the job was squared away in good manner. This team is very detailed at what they do. I highly recommend no other team, but Lochridge-Prist Inc. team. As well as the yearly Spring & Fall inspections with the discounts included. Thank you for your work, stay hydrated!
Would highly recommend Lochridge Priest if you need your HVAC system serviced or replaced. Very professional and they meet challenges head on and dont leave until they are fixed. A+++++
My first service of my 1 year old unit. Technician checked everything and stated my entire unit was in great shape. Showed me how to clean and service my coils. Technician was very polite and professional. I have used Lochridge Priest since 1998 and have had excellent service.
We bought a new heating/air conditioning system after our 11 yr. old ******* failed. After interviewing 4 companies, we decided on Lochridge-Priest because of their track record, customer satisfaction, and years in business. Their salesman was honest and answered questions with a direct answer. They stood by their word in everything and were reliable. Their installation crew was courteous. They sent technicians immedicately to correct minor deficiencies the city inspectors wanted fixed to meet code (3 screws instead of 2 at flue joints, etc.). We are very satisfied with the Lennox system and the Lochridge-Priest team.
We have used Lochridge Priest for the past 5 years and they have always provided outstanding customer service. With either regular seasonal check-ups or a service call they have always been prompt, courteous and knowledgeable in completing the task. Thank you for doing what you do best!!
The two technicians were professional, knowledgeable and courteous. Would like to have them service our units again. Charles A***** The two technicians were professional, knowledgeable and courteous. Would like to have them service our units again. Charles A*****
The technicians are polite, helpful and timely. The maintenance agreement provides good benefits to the customer.
john ????? ????? 09/11/2018 Lochridge Priest has been fantastic in their response in trying to fix my problem. They have been working on it and have kept me informed at every phase.