Preparing a list of awesome comments from our customers!
904 NE Main Street
Grimes, Iowa 50111
United States
Golden Rule Plumbing, Heating and Cooling
904 NE Main Street
Grimes, Iowa 50111
United States
I have used Golden Rule services many times over the years and I have never been disappointed. On 08/25/25 Andrew Volk came and checked the installations. He was very knowledgeable, very helpful, and I am very happy with his work.
Really great company to have come out and check your HVAC, electrical, or plumbing issues. Have Lance come check out your systems for you!
Note: I have added on to my initial review. I continue to be very pleased with Golden Rule's service in general and with Andrew Volk in particular. ---- Initial review: Andrew Volk has done a fantastic job so far with our air conditioning unit. I told him I have been concerned about refrigerant leakage since we just had our system recharged with it this week. Golden Rule will return to our household in about a month and I can write a review then as well. During his visit, Andrew spent plenty of time to inspect the unit before performing a dye test. Andrew patiently answered many of my questions about how air conditioning units work and what options I had. Andrew plans to return in about a month to see if he can detect any leaks. My favorite part of Golden Rule is that its workers present all options and costs in writing before payment. That is something I value and not a practice that all contractors follow. For that reason, I recommend Golden Rule in general and Andrew Volk specifically for serious maintenance and repair work requiring professional help. My experience continues to be good with Golden Rule as it has been for years. ---- Additional review comments: Andrew returned to our home today and did an outstanding job again. Specifically, he pinpointed the cause of the refrigerant leak, which we suspected was occurring. After performing a dye test and searching various parts of our air conditioning unit with a UV light, Andrew went outdoors and saw bubbling from the suction service port. He used a leak gauge to confirm that there was a leak. After finding the problem, Andrew proposed a very affordable price for the parts and service. He proceeded to solve the issue by replacing both Schrader valves. The leak was small which is the reason it was not easy to catch, but Andrew was able to locate it and solve our issue in a very efficient manner. He even provided plenty of pictures of his work for us for reference. I am highly satisfied with the service I received from Andrew and highly recommend him to others.
Ben made my Mom so happy today reassuring her the toilet was fixed! She is expecting company and was so worried! Thank you for your kind service Ben!
Has always been been great service and professionalism. Our latest appointment with Kyle was very enjoyable. He was very knowledgeable and friendly. He did a system check as part of our install agreement and we felt secure that our system is running tip top after his visit. I highly recommend Golden Rule.
All three of our techs were awesome, unfortunately your system only allows me to select one. I would leave a Google review but don’t have a Google account!
He was very friendly and very honest and thorough! My daughter Patricia Jackson has been especially pleased with their service after buying a new furnace and air conditioner and so that’s why I called them when I had a problem.
Skyler completed the job effeciently, explaining what he was doing and the results. He was personable, answering questions so I could understand.
The service is great! Paul solved the problem with garage disposal and efficiently took care of the problem. Job well done!
Very knowledgeable,helpful and honest. I would also like to add the unexpected importance of first responders and service members this company holds close to their hearts! Definitely a great company I look forward to doing business with.
Matt and Jonathan are rock stars very professional and courteous. Very knowledgeable about what they do!!! I would recommend them to anyone who wants to know!!!
Mason was here today and discovered a clogged gas line to my furnace. (No fault of Golden Rule.) He got the necessary part and fixed it! A great worker and explained everything to me. Thank you, Mason, and Golden Rule!
I used Golden Rule for my new central air unit, and now a new furnace.Each time the installers were friendly, professional and fast. No dawdling with them. I will always use Golden Rule for my heat, cooling or plumbing issues. Good to have people like that.
Fast service. My Technician, Michael, was professional, knowledgeable & also very personable. Quickly solved my issue. Very satisfied. Thank you!