Preparing a list of awesome comments from our customers!
1049 Kings Highway
West Deptford, New Jersey 08086
United States
https://www.zoomdrain.com/south-jersey/?utm_source=GMB&utm_medium=organic&utm_campaign=SouthJersey
Zoom Drain South Jersey
1049 Kings Highway
West Deptford, New Jersey 08086
United States
https://www.zoomdrain.com/south-jersey/?utm_source=GMB&utm_medium=organic&utm_campaign=SouthJersey
Justin was very easy to work with kind of made you feel like he was doing a good job and very pleasant !!!
Amazing Work. Came out and gave me a quick assessment on what was going on and fixed the problem. Would highly recommend.
Sebastian was extremely punctual, professional, and was able to describe the problem in great detail in terms that we understood. We found his demeanor to be easy-going and would recommend this service and company to anyone.
My experience from the start was great ! Very quick response time , there’s a video they send you as a heads up prior to visit that I thought was pretty cool . And my experience with Sebastian was even better , GREAT GUY !!! Very helpful and informative. Buddy went the extra mile for me and I appreciate that , Thank You !
He did a great job. He cleared the sink clog the other guys couldn't. He was friendly and professional at all times and had the tools and experience to get the job done and it was a tough clog!
Sebastian did a great job! He had the tools and the experience to fix the problem the other guys couldn't. Very professional and friendly. I would highly recommend him! MRC
I cannot praise Chris enough, he certainly was very knowledgeable, professional and respectful. He answered all questiones and I was very impressed with Chris & his partner Ethan. Chris will be on my speed dial, I do thank Kellie also for her follow up and her professionalism! Thank you Chris & Staff
Dante was absolutely amazing! So friendly and professional and he did a fantastic job! Dante came right out as soon as I called and he is great! I am so pleased with this service! I'll never use anyone else for drain or sewer cleaning! This company is wonderful and Kelly was so responsive and helpful! A great experience!
(Translated by Google) Sebastian is an excellent worker! He explained everything well and showed us each process he was doing! I definitely recommend him 100%. (Original) Sebastian es un trabajador excelente! Nos explicó todo bien y nos mostró cada proceso que iba haciendo! Sin duda lo recomiendo al 100%
Edit to my original review: it turns out there was a miscommunication and zoom drain did get in touch with me to coordinate a full refund, which I greatly appreciate. There was a manager (who they’ve since let go) who was supposed to be handling follow-up with Customer issues, and he dropped the ball. The receptionist, Lisa, was very pleasant and professional during our phone call. The owner, Brad, also seems like a responsible business owner who cares about customer satisfaction. Their follow-up and prompt problem-solving is why I changed my review from a one to a five. Original review: As much as I hate to do this, I have to. I had 4 different zoomdrain technicians come out and all gave me different reasons or theories of why they couldn’t fix my shower leak. They initially charged me almost 1000 dollars for a drain that the first guy was very adamant was the problem. They cut about 3 different holes in my wall trying to figure out what the issue was because it was still leaking after the initial guy came. So they sent another 3 different technicians to try to figure out the problem. After the last guy they just gave up and said they didn’t know what the issue was. I spoke to the owner who seemed like a good guy but no money was refunded at the end and I was left with 3 holes in my wall, spent almost 1k for a job that didn’t fix the leak. My insurance hired a leak detection company and in about 30 seconds found where the leak was. We called the company and wanted to speak to the owner again about getting some sort of refund back but never got a call back. Zoomdrain, please do better
Great job! I highly recommend. Thanks for installing my toilets and fixing the outdoor water spigots!
Very personable servicemen that assured me they were going to do everything to solve my plumbing problem and then delivered
Phenomenal service! Very hard working professionals who strive to make everything right! Sebastian is a treasure! A very personable expert! A real tribute to His profession! Thank you ZOOM!
I am so happy the technician is doing great job very professional friendly excellent service explent what the problem was and where and whay the happening that's for the good service
I can’t recommend Zoom Drain South Jersey enough. From the moment we discovered major sewer damage, their team stepped in and completely exceeded my expectations. Mike, the Director of Operations, was incredibly responsive and took ownership from the start. Justin and all the service technicians, were just as outstanding—knowledgeable, professional, and truly hardworking. They worked tirelessly (often until 10pm!) to minimize the disruption to my home and made sure I had as little downtime as possible. Their communication was excellent—they were always available to answer questions, no matter the time—and they even helped coordinate with my insurance company to make the process smoother. What stood out most was their honesty and willingness to go above and beyond. They provided helpful recommendations and clearly cared about getting the job done right. If you’re looking for a team that’s reliable, responsive, and genuinely cares, I highly recommend Zoom Drain South Jersey.
Mike, Justin, and Sebastian have been incredible. I’ve added a google review with pictures. The Facebook link didn’t work, but I’ll try again. Otherwise, if someone emails me a Facebook link, I will try that too
Dante did a great job! He was very efficient, professional, tidy, helpful and friendly. We appreciated the quick response.
Chris was absolutely amazing, very professional, kind and cleaned everything before he left. He was knowledgeable with his skills and took the time to explain everything and answer all my questions. I would highly recommend him. Ty again Chris, you do great work!
Sebastian and his partner were incredibly thorough. We’ve had issues with our septic for years, and this was the first time someone actually identified the problems and provided solutions. They were very kind as well. And worked hard until our issues were addressed. We can’t thank them enough
as usual, Zoom Drain responded immediately, gave me 3 options to correct the problem, completed the job efficiently and effectively and didn't leave until they were 100%sure the problem was resolved. Lisa in the office and the technicians Anthony C and his partner whose name I forget were polite, professional, informative and patient. they did what they said they would do, when they said they would do it. They even cleaned up after themselves! Highly recommend!
The team came right on time and were able to complete the job in less than 2 hours. Super professional and knowledgeable.
Zoom Drain took my Saturday early morning call, and all of my information. I was informed that a Zoom Drain rep would call me back between 8 and 9. Technician Mike texted me around 0830, and called me shortly thereafter to let me know when he'd arrive. Mike was at my home in about an hour, and got right to work with a camera, and then a snake, alternating between the two. He explained everything as he alternated between both, and finally determined (and clearly showed me on his video screen) where the separated drain pipe was, allowing only 1/3 water capacity past the break. Zoom Drain has already given me an acceptable proposal to make the repair this coming Monday. Thus far, I am very happy with the service I received. Take Note, Zoom Drain...Mike was aces! With communication and with Service provided. Hold onto that man!
They were prompt, thorough and gave us some options to fix the problem while not charging for the initial visit.
Mike was quick to diagnose the problem and immediately explained how he could fix it. He was efficient and made sure that the problem was solved before leaving! I would definitely recommend Zoom Drain!