Preparing a list of awesome comments from our customers!
719 Sabrina Drive
East Peoria, Illinois 61611
United States
AAA Northgate One Hour Heating & Air
719 Sabrina Drive
East Peoria, Illinois 61611
United States
Mitchell from AAA Northgate completed the annual maintenance on our AC system today. He was fast and efficient and took the time to fill me in on how the system was operating. I was pleased with the work he completed as well as his update. I do recommend AAA Northgate to others.
06/06/25 Nathan did an excellent job taking care of our yearly AC inspection! & as always does an excellent job taking care of our Furnace/HVAC inspection & service! The team at AAA takes great care of us! Thank you!
I've never had a poor experience with Northgate. Nathan was easy to work with, explained things well, quick to work, and very kind.
Thank you for moving up my appointment to a sooner date. Came at time the office said had become available this morning. Sent text when on their way to verify who was coming. Appreciate that. Good communication. Friendly. Explained results from new app. Thank you.
Kevin did a great job. Very polite and professional. Went over everything that he did on our maintenance plan.
I knew I had issues with AC & rode it as long as possible. Had a great discussion with/sales person ... no pressure, didn’t oversell ... got what we needed & very smooth install. Very professional & easy to work with.
Carmon was very professional and thorough. He actually found out that a simple change of a setting (that should have been done way back when) improved the efficiency of our AC. Very nice guy too!
First time Kevin was at our residence. Found the problem with our air conditioner right away. Fixed it. Very happy with the quick and efficient service.
Mitchell was on time. spotted apart that needed replacement and took care of it. Friendly and professional.
Ben isn't a choice for who my technician was on this survey. He was great. Very professional and did a great job
Mitchell did an excellent job tracking down the problem and solving it. Thank you Mitchell.
timely, skilled, friendly, like the text messages regarding time of arrival. The only people I would have work on my geo system.
I appreciated Kevin's willingness to explain the repair and what to watch out for in the upcoming 30 days with the A/C repair.
Nathan did a good job. It was his first visit here. Pat was our technician for many years! We miss him and wish him well in his retirement!
I have never had a bad experience with this company. This is my fourth time dealing with this company. I will definitely work with them in the future.
Pat is the greatest. If you need any HVAC work done, call AAA Northgate, and always ask for Pat. He is very knowledgeable, honest, courteous, and very experienced. We are very satisfied with him and AAA Northgate. Give them a call. They also have a great maintenance package deal to keep your system running great all year long.
Jesse P. came out for a routine A/C check. He was not only informative and professional, he also was personable and kind.
I have always had an excellent experience. Pat is an exceptional technician. Always pleasant and the office staff is great!! I would recommend them 100%.
Brian M is an excellent tech. Knowledgeable, quick and easy and the diag. was reasonably priced. Saved me $30 off the bat vs competition. If I need service again, I'll certainly be calling back. HAPPY NEW YEAR!!!!
Jess was wonderful enough to stay when we ran late d/t a wound clinic appt. With the 90+ degree day, we were grateful to get the air back on. He had it figured out before we made it home. As always, from the day of the original installs AAA has been top pros!
Pat was very professional and courteous. Explained my choices and provided good information. I was very confident with his expertise.