Absolutely the best ever to work with is Mark.....He is the only one I trust!

Mark and his team AL was absolutely on point from start to finish. He is incredibly knowledgeable of the process and took the time to answer every single one of my questions thoroughly. I was blown away by his responsiveness—he always returned my texts and calls in a timely manner. I felt fully supported the entire time! We are extremely happy with our Bathroom rebuild with Al being the lead contractor. The delay was due to the holidays and were beyond our control. I would highly recommend American water damage anyone I know. UPDATE 3/21/2026: Having final invoice dispute going on 3 weeks now, not sure what’s going on with accounting department. Original estimate to insurance was high, final Acutal invoice came in 1k LOWER, but AWD want us to pay the higher estimate. Insurance said no not without itemized price to show evidence . I’m try to get them to the table with the insurance company to work out the numbers but AWD went silent on me. Can someone from AWD respond to my email inquiry and update me on this so we can resolve this?

Had a major plumbing issue behind one of the walls in my basement. Matthew and American Water Damage Triad were on site within hours and then the restoration work they did was excellent.

Mark did a great job overseeing the final part of my restoration. He was easy to communicate with and kept me in the loop every step of the way.

Very helpful

Matthew was very kind and professional.He explained the situation in a unique way.So we could understand what needed to be done. Thank you Matthew .

Matthew was very kind and professional.He explained the situation in a unique way.So we could understand what needed to be done. Thank you Matthew .

Professional, knowledgeable, and helpful!

Professional, knowledgeable, and helpful!

Outstanding service. Very thorough and explained everything in detail in a way that was understandable. Have already passed on your companies information to one of our neighbors.