Preparing a list of awesome comments from our customers!
We own an old house and we use Apollo for all our Heating, Cooling and Plumbing needs. We needed to have a toilet installed in our 2nd floor bathroom. Our service tech was Max H. He was very friendly and knowledgeable. He provided us with a couple of options since the flange assembly on the floor had seen better days. We were given all the information needed to determine how we wanted to proceed. At no time did we ever feel pressured to pursue the more expensive option. Max performed the repairs and installation in a timely manner. The area was cleaned up and he made sure everything worked properly. MAX H. 01/09/17
Apollo Home provided quality service in a timely manner through Jason S., who was assisted on the wrap-up day by Patrick B. A thorough assessment and estimate was provided as well as answers to all our questions. Jason explained what would be done and how it would be done. Each day Apollo called to let us know when he was on his and also sent a text with a picture and a little about their background. The project included plaster work, carpentry, tile installation, interior and exterior painting. The site was left clean of any work debris after each day of the project. We are so pleased with all the work done. Thank you, Apollo (Jason and Patrick)!!! PATRICK B., JASON S. 09/13/18
It was a pleasure working with him. He was very professional and went the extra mile to make sure we were happy and didn't have any concerns. It would be nice if all companies had employees that really were concerned with their work and keeping the customer happy.
Overall just great customer service, excellent communication and very knowledgeable. Apollo will have our business as long they continue to provide excellent service.
Danny was great, very friendly, thorough and detailed. Answered all questions I had and was easy to talk to. Very easy processing getting a new furnace quoted and installation scheduled.
Cody and Tyler were awesome. We’re right on time, very professional and explained everything well, and even worked through a three hour power failure in the neighborhood to get done right on time. So happy to have heat again in our 35 degree weather in May!
Rob did a great job as usual! He is excellent!!!! He is very nice and polite and KNOWS what he is doing. We always request Rob.
Tyler and crew did a great job! They took the time even late on a friday to show us the in’s and out’s of our new system. I highly recommend their services. Big shout out to Chris K. our sales rep as well for working closely with us!
Josh was friendly, knowledgeable, and was able to answer all my questions. I need to be honest, when looking at companies for home services/issues, I am naturally wary of larger companies that claim to do everything, and whether they do any of it well. I have been very impressed with the both Josh, who did the camera inspection today, and Brad, who looked at our kitchen faucet and piping in the house. Looking forward to working with you on these projects.
Came by to do diagnostics on some electrical issues. Right on time. Did a good job explaining issues and options. Was proactive about some maintenance options to consider. Great job.
Alex did a great job. He explained everything that I needed to know and also offered additional expertise on our new system. I appreciate his thorough information.
Jonathan was very polite and professional. He also set my mind at ease by wearing a mask and clean gloves and observing social distancing while in my home. Seemed knowledgeable and was very informative in his explanation of the service. He got my AC back up and running in no time! I will certainly recommend Apollo to my friends. Thanks so much!
Liam was the electrician who ran electric wiring from a lower level up to a third floor crawl space in our home. As before, his work was professional. He explained everything that was to be done and was very careful to protect the surroundings and minimize disruption. Very pleased with him and Apollo's services.
We have been using Apollo for our HVAC, plumbing and electrical repair / replacement needs for many years and could not be happier. Every technician who has come to our house has been knowledgeable, professional and courteous. Would recommend them hands down to anyone. Our latest repair is no exception. We had some major electrical work done and true to form Apollo's technician (Kea) was phenomenal. She is knowledgeable, professional and we'll versed in her trade.
He did a great job explaining what the issue could have been. He was very helpful and friendly. I work in customer service so I know how important it is to get feedback. He did a great job and Apollo will definitely keep our business.
Nathan, Mike & Jon were awesome! Extremely thorough and efficient. It was a big job replacing an entire hvac system along with adding the Reme Halo. They definitely paid attention to the details! I’m a customer for life.
helped identify and solve the water pressure issue after i just had a water heater installed - super helpful and friendly.
Any firm would be proud to have an employee like Tez. What a nice guy who is also a hard worker. He also seemed to really know his craft. I was impressed. I would suggest that Apollo begin carrying more extension cord length on its trucks, though. He had only 50 feet. I happened to have plenty for the job at my house (needed about 150 feet), but the next customer may not.
As a first time costumer, they were spot on and efficient. I had full services rendered in less than 24hours. I highly recommend Apollo for your home's needs
Ken Cox is the best.... Great service! Honest and show lots of Integrity! Takes time to explain the problem/solution! !
as always I have never been anything but happy with the people of apollo home my go to company josh prell is right on target he checked everything and told he everything he was doing and kept me informed . Apollo is a great place to have to work on your needs .
Hands down, BEST customer service Ive ever experienced! They are so thorough, you make a service request online, they call you within 3min to find a better time for you. ALL of their techs make you feel so comfortable while they are there, so professional and courteous. Especially being a female with a male technician, they ask for permission to enter the home, ask if they can go over the problem with you, etc. They even wear gloves and shoe covers. 100% favorite service company to deal with!!
Did a great job. Was on time and explained everything to me. Very professional and just an all around nice guy.
After a semi-annual checkup the air conditioner was not cooling the house. We contacted Apollo and tech Wes J was dispatched on the service call. In reviewing the heat pump / air conditioning unit he noticed that the other tech had re-connected the connection upside down and therefore was not making a good connection and therefore the only thing that was running was the fan. He reconnected the hose and the unit started working properly and started cooling the house again. The inside temp had reached 90 degrees and cooled off to 70 degrees ( the temp we had the thermostat set to) within a few hours. WES J. 05/20/15
Great job! I appreciate the job that both Josh and Danny did today for us. So far, we have been VERY happy with Apollo. Thank you for jobs well done!
After just one experience with Apollo Home, I now know where to turn for my electrical needs. The entire process was seamless from beginning to end. They do a great job of communicating but not too much. Our electrician, Liam Fletcher, was very, very good. He was polite & personable...knowledgeable & professional. He was an extremely good listener, as I pretty much gave him the electrical history of our house from when we moved in 18 years ago to the present time. I never felt rushed. He not only fixed the immediate problems we were having, but he did a few extra things to help us out at no additional cost. Speaking of cost? Well, it was more than reasonable. My only regret is that I never called Apollo Home sooner. I will now!!! LIAM F. 10/17/18
Apollo service techs are always courteous and professional. I purchased a completely new unit last year, and have since had numerous issues. The outdoor condensing coils were leaking and had to be replaced. A freon leak occurred on the inside unit and was repaired. A plugged drain pan was causing condensation to overflow. The plugged drain pan was actually an unusual fabrication issue where the pan was not sufficiently punched out to allow liquid to drain. All of this was very frustrating, especially for a new unit. Equally frustrating for Apollo, I'm sure. There is some question in my mind as to whether it should have taken so many trips to resolve all the issues. However, Alex did a GREAT job digging in and finally getting it fixed. I appreciated his tenacity to find the root causes. All of this was covered under warranty, and aside from the obvious inconvenience and frustration, I was ultimately happy with the outcome. I certainly hope I don't need to call them for anything else! Apollo was very interested in resolving my problems. I think it shows that they are committed to customer satisfaction and will do what it takes to make things right. Thanks guys! ALEX A. 09/23/18
Very nice gentleman from Apollo came over to check out my heater and found out there's a crack in the return area. So my heater had to be shut down for good and now I'm waiting for sales to come out so we can talk about putting in a new heater before this Friday. The 23rd otherwise this man was exceptionally knowledgeable and showed me with his orthoscopic camera and everything what was going on found the crack and did a good job describing what was wrong and showing me exactly everything I needed to know. So I give him a 10 all the way around for his kindness and the way he works with people and very knowledgeable at what he does. BILL W. 11/20/18
I'm very pleased with all the service I've received. I have some flaws in my duct work and I received remedies and additional suggestions. All of the young man that were here were very professional and polite. I am impressed and will refer Apollo! 11/21/18
The technician, Rob, was polite and efficient and competent. Not worried about the furnace at all. That’s what I appreciate about Apollo- peace of mind!! 11/20/18
Josh R. was very friendly and professional. He analyzed the problem and immediately started thinking of solutions. Within 30 minutes the work was done. Now my shower/tub drain flows better than it ever has. 11/20/18
Apollo was there when I needed power. They are professional and so caring. I would recommend them for all future electric work! Liam was just a kind and professional person Great job Apollo! LIAM F. 11/19/18
I woke up to no heat on a Sunday & they arrived in less than a hour ! Fixed problem quickly .Thank you Apollo 11/18/18
I was very pleased with the work Apollo (Andrew) did on my furnace. Despite all the problems I've had with my system Apollo took care of me! 11/16/18
This was my first experience with Apollo Home and I was very impressed. Everyone I talked to was friendly, helpful and knowledgeable, including the scheduler, receptionist who called to confirm my appointment and the technician. I would definitely recommend Apollo and use them again! 11/15/18
I’m a long time customer. Apollo provides great serve at a fair price. Corey L. has serviced my HVAC system for several years. He is a true professional! COREY L. 11/10/18
The tech was very professional and knowledgeable . I will definitely be calling Apollo for all my furnace and air conditioning needs. I was very impressed with the quality of work that was performed. Tech "Frankie " was awesome. FRANKIE W. 11/05/18
The Tech that installed our furnace was impressive, experienced, and in a class of his own. Top notch!!! DUSTIN S. 10/30/18
Quick service, on time, know what they are talking about..very caring...only company for me..Great job.!!! JOSH N. 10/29/18
Apollo Home has helped me with electrical and plumbing problems. Most recently I utilized their handyman service to fix water damage and cut out holes around some pipes in the ceiling of my home. The service was timely and very professional. After a couple of hours my ceiling is back to new. The texture matches pretty much exactly. We could not be happier! JASON S. 10/27/18