Preparing a list of awesome comments from our customers!
With Tycon, all members that service me was always polite, they went forth & beyond for me, & was so understanding when it came to my situation & really needing help. They always made me feel welcomed & displayed they cared. I understand that it may have been delayed when it came to my order(COVID) but, they made sure that they always kept me informed every step of the way. I'm more than satisfied because, they all did everything they say they would to make it convenient for someone in my circumstance. THANK YOU!!!
Shannon was extremely caring and considerate about my issues. She didn't make me feel like I was a bother.
Great associate! I came late and she still was willing enough to extend service to me outside my appointment hours. Was very knowledgeable on the equipment and instilled confidence in me to operate the medical device!
Shannon Derek was great. He did his job and he did his job well. I was happy to have Derek as my service man. Very professional!
Derek The product is great and they took the time to make adjustments without a problem. Everything was pleasant and I am extremely pleased with the technician who was quite knowledgeable. All in all quite pleased with the whole experience.
Tycoon Medical,has been helping me with my electric wheelchairs for many years. Wonderful service 100%
They are so very helpful and I have çerebral Palsy so my leg muscles stay weak and stiff all the time so they've been there for all the medical devices I need power wheelchair and the Manuel wheelchair I actually need a new Manuel wheelchair since where Iive doesn't have any ramps and it three steep steps
Shannon was very professional and knowledgeable. Her customer service was on point & made me feel right at home. She explained everything thoroughly & ensured I walked out comfortable with my choice of equipment & that I can reach out to her if I had any questions or concerns.
Shannon I love that Ed talked directly to our family member and wanted him to be comfortable. Ed is meticulous and his measurements were precise! Ed is very friendly and did not rush through fitting the new wheelchair. He showed us each feature, and I thank God for him and Tycon Medical!
I so appreciated my one on one time with Shannon to learn how to properly use and care for my new CPAP equipment. She was very thorough and addressed all my questions. She's the best.
The experience with the CPAP and Shannon was excellent. She helped me through it and was very knowledgeable about everything and was able to answer my questions. I thank you all for helping me through this.
Shannon Derek was kind, and thorough in his explanation of how to use, disassemble and assemble the chair. It was coincidental that he knew friends ours, the Sheffields, who had also used your services. Thank you.
Derek I enjoyed his visit he is very professional and kind. His personality is awesome. He doesn’t come off like a sales person he gave me great information. He is an asset to your team.
Ed Shanon was very comforting very helpful answer every question and has a great attitude so sweet and knowledgeable and easy to talk too ! Thank you my experience from the minute I walked in staff was very sweet thank you all
Shannon overall treatment was wonderful!! Shannon, I think that is her name. She has very good customer service skills
Very good customer service. The techs strive to resolve your service issues in a timely manner, making sure they talk to you in a professional yet understanding manner. Office staff are receptive and emphatic to your medical needs.
The service man who came out to help me , Phil , was awesome, polite and went above and beyond trying to get my old chair going while waiting to get a new one ordered. 5 service and then some. Even though we didnt get it running , I know he tried every thing he could. Thank you
