Preparing a list of awesome comments from our customers!
174 LAKE PARK RD
Lewisville, Texas 75057
United States
Southern Comfort Mechanical
174 LAKE PARK RD
Lewisville, Texas 75057
United States
We have been with Allied American - now Southern Comfort Mechanical for years! They have serviced our AC's and maintained them regularly. We are always happy with the team, their service and upfront pricing on repairs and maintenance. They are honest and very clear and work with us if we want to stick to a budget. Wes Mays has helped us out on multiple AC and Appliance problems. Their technician Marilyn Garcia also did an excellent job in doing our Spring service. if you need a new HVAC service team definitely give them a call! Update: we had some major repair work that needs done and Southern Comfort did a fantastic job! Alex Hernandez and his team took care of the repairs and our AC is running again! Wes Mays and his team are the best and we are glad they take care of our AC units!
I just left a great review on Google! Thank you Marilyn, Wes and the rest of the Southern COmfort team.
Jessie is an absolutely amazing technician. He is very professional, knowledgeable and kind. He is a must watch for future leadership opportunities within your organization.
Last winter our heating unit went out and SCM was the only place that made an emergency call. They fixed our heat the same day, and I've been using them ever since. Their quality and service are everything I could ask for, and I have no need to look anywhere else. They are a local business, which I am always happy to support, and I anticipate being a long-term customer. If you need HVAC service in south Denton county or NE Tarrant, look no further.
Joshua performed my seasonal tune up last week. Very happy with the work. I inquired on getting a duct cleaning and was happy that he took a look and didn’t recommend one at this time. I’ve been a loyal customer of Southern Comfort for years and continue to use them for my servicing needs going forward.
Cody was here today to do maintenance on my heating system. He was very kind to let me know about an issue that he saw that was totally unrelated to ac/heating. I really appreciated his attention to all details, even those unrelated to hearing and air conditioning. Kevin was professional and courteous. He answered all my questions! Thomas performed maintenance today. He was quick and thorough. He also found an issue, checked into the warranty, and is taking care of it today! Update: Luis was at my house today for maintenance. He was thorough and answered all questions. Everyone who has come has been great! Mike went above and beyond. My problem was simple; I never felt patronized. He was very courteous and profession. He solved the problem quickly at no expense even though the issue was not the fault of a service person. It was a courtesy to a contract customer since it was a easy fix.
The staff at SCM were very helpful and professional. I really like the text service because I'm on conference calls for work during the day. The text service allowed me to schedule and appointment in a timely manner. The technician, Kevin, was awesome. Extremely friendly, efficient, and took the time to answer all of my questions in a way that I could understand. Give this guy a pay raise!!
Andrew did a great job today. He gave our air handler a clean bill of health and did a good job explaining everything that was checked. Very satisfied with the service I received.
He explained the service he was doing and answered my questions thoroughly. He was pleasant and smiled, making me feel comfortable in my home.
Fast, efficient, set the thermostat back to where is was. About the best thing that happened this week.
Matthon did a great job servicing our heater units to prepare them for the winter. They are ready to go. He shared concerns and answered all of my questions. Great guy and great service.
First time meeting Jonathan. Very friendly and professional. I asked where Allied was from as I noticed you added the name and he explained it to me.
Outstanding Performance he did amazing job and he remembers the other times he has fix appliances thank you so much
Matthon was very knowledgeable and thorough. I will request him for our next maintenance appointment
Josh is very knowledgeable and professional. I am very pleased that I choose Southern Comfort Mechanical. I would highly recommend them to family and friends.
The crew that came out did a fine job with my install. Tony explained the process and checked in during install. Luis promptly finished up some minor details today. I am very happy with the experience.
Tony and the rest of the team were excellent to work with. The process was so smooth. The techs were efficient and had such great attitudes. Tony made sure we were taken care of from start to finish.
The team that Ive worked with have done a great job. They have all been very courteous and helpful in the entire process. I needed a new unit and they were great. Will recommend to everyone.
I had an older AC unit in need of repair or replacement. They stated they would assess the unit for $85, which was working when they arrived. They put freon in the unit without asking me first, and then charged me $565. The service tech upon departure assured me that will help temporarily but the unit will need to be replaced in the future. The unit cease to work after he left. When I called them to send someone out to re-look at the unit, they said no, the unit needs replacing and they would credit me the $565, if I bought a new unit. Who runs a business like this?