Preparing a list of awesome comments from our customers!
315 Burnet Street
San Antonio, Texas 78202
United States
Shafer Services Plus
315 Burnet Street
San Antonio, Texas 78202
United States
Derek was great. He answered my questions and made great recommendations. I was very pleased with the service he provided.
We had a gas leak under our house which the team went out of their way to identify (after multiple others said there wasnt a leak). After they found the leak they worked all day without stopping to get the problem fixed. Cant recommend them enough!
Bruce did an amazing job! He was smart, professional and very competent. (Most importantly, my dog approved of him and vice versa.) I cannot recommend Shafer Services Plus and Bruce highly enough.
Excellent service from Raymond. I may have left comments twice. Tried from my phone first but I am not sure that one took.
Jason was very friendly and professional. He was very diligent about seeking the source of our error code. Reset the system. Always receive professional service from Shafer. Thanks for the personal attention Jason Nd Steve Duffy!
Franc Rocha was dynamite. He shared the advantage plan with us. We were sold. We are referring our family and friends. I really appreciate Franc's care and concern. He even took the time to educate us. Franc is explosive and a keeper. He is our new family member. You are awesome Franc. We have seven people we will refer Shafer Services to.
Mike is not only very professional , but also know a lot about AC systems and the entricacies associated with it. Hes very personable and does not push a sale. Very service oriented. We have used Schaefer many times and they have always done a great job and very timely.
In a used Shafer for over 5 years. They are very professional and do great work. They get it right the first time.
Outstanding job, both were very thorough and professional. He took the time to explain, checked in attic took a picture of possible leak around pipe from roof . He checked the meter for movement and offered an option to perform the hydrostatic testing on the water line and the cost to perform the test . I will call the roofing contractor to fix it. I will keep your business card on file if needed for AC and plumbing. Thank you
Thoughtful resolution of a somewhat weird prior fix by other company and also suggestions on how to deal with the sources of the problem in the future
Nick did a great job of being on time, professionalism, explained everything very well, did the check and did not stay longer than necessary.
Franc did an excellent job! He was very professional, courteous. He explained everything well. He did not stay longer than he should. We appreciated his friendliness.
Nick is very professional and knowledgeable. I would like to continue with Nick providing my heat and air services, Linda Simpson
The service man, Nick, was excellent. He got her on time, was very professional and courteous. He explained everything well. He didn't stay longer than he needed. I am glad we are Shafer regular customers.
I was very satisfied with the professional way they completed water problem. I will definitely recommend this company.
AC ducting inspection seems to be a mystery industry. After getting stood up twice by Larry Vollmer without a call or text or apology I was very leary of anyone doing ducting inspections. Before Mike got out of his truck we were joking like old friends. He showed up on time -wow-but even before that I got a call from Adam confirming our appointment-wow again. Mike gave me as much valuable information as I could take in, considering I knew very little about AC ducting. Said our system was fine, didn't try to sell me anything-wow-. Showed me how to seal up any possible leaks at the ceiling, the product to use and better types of vents to replace my old ones -wow- all things I could do myself. By the time he left I felt like I owed him but -wow- this was a free service from Shafer. 3 thumbs up even though I only have 2, and 6 stars.
Fast, efficient, friendly, knowledgeable and quite frankly very like-able. We will be requesting him again should we need more plumbing work done. Rich
john did a great job explaining the problem and worked hard to get it fixed. He was articulate and made sure to adjust the parts needing work. i was impressed with job. thanks john.
Our energy bill has been low for over 15 years thanks to the quality service and products we have received from Shafer. Our techs have always been friendly and professional and wholly welcome to our home. We do feel like part of the Shafer family!
Rodney is awesome. He completed the work in a timely manner. He is very personable. He made some recommendations, one of them being that I should consider replacement soon. He even set up the appointment for me before he left. Shafer Services has competitive pricing, they are competent and professional.
We always have the best service with Shafer! I appreciate how they have well trained technicians. After years of service, we get a personal touch in that they know us by name. Jason is especially great!! He is thorough and knowledgeable.
Thank You Shafer Services Plus for Booth! Booth explained everything with regards to changing up my previous duct system to accommodate my new American Standard Heat up system that Shafer Service Plus installed on 06/2016 . Booth is an asset to Shafer Services Plus. He deserves a big raise in his salary for his professionalism, customer service skills and HVAC knowledge.