Preparing a list of awesome comments from our customers!
923 Minters Chapel Road
Grapevine, Texas 76051
United States
billyGO Air Conditioning & Plumbing
923 Minters Chapel Road
Grapevine, Texas 76051
United States
Been a customer for about 7 years and counting. I've always had a good experience with them on HVAC and plumbing work. Highly recommend them and their membership is definitely worth it to me. Special thank you to Tray!
Outstanding service by the company and tech. I continue to be very pleased by Billygos, service. That includes all aspects from the webpage, use of IT, communication to user and the techs themselves. Outstanding. I want really recommend Billy go to al
Great service! Best HVAC business! Prompt and courteous. Azbel is our service professional and he’s delivers great service every visit!
Very polite and knowledgeable. We were very comfortable with the recommendation to solve for our recirculating, tankless hot water issue.
Thank you so much to Asbel and a few others who came to service my 16 year old HVAC system. As it turned out, there were a couple of things inside and outside that needed repair or replacement. Every step of the way everything was explained to me. Asbell did his best to be clear, as far as cost that I was facing for the work that was to be done. All were, polite, respectful, prompt from the office to the technicians. Amazing company!! Thank you so much to Asbel and BillyGO!! definitely recommend!! Asbel returned today in the freezing cold Due to a faulty safety switch, something you cannot predict will go out but he was able to determine the problem quickly and take care of it. Thank you again Asbel!
Marco was great! Friendly, professional, and quick! Will request Marco again! Edit: new visit! Went exactly like first. Great service from Marco! Thanks a ton for your professionalism and efficiency! Still keeping that 5 stars only because I can't do more!
Great service again from Marco at billyGo! Fast, efficient, personable, professional! Replaced my front yard faucet quick! There's a reason I keep getting service from billyGo, and Marco specifically!
Jordan was very professional and explained everything on a level I could understand. Fast,clean and detailed service.
Marco was excellent and so helpful! He was kind and very knowledgeable. I’m so glad we called him to help us in an emergency!
Very happy with how communicative, honest, transparent, and quick the entire process was. I’ll be using your services and have already recommended to family based on all of the staff. Thank you so much!
Keith was excellent! Polite, professional, knowledgeable and amiable - no stress at all having him in our home and just an easy visit which cannot be underestimated. Fair pricing.
Keith was easy to work with. He did an excellent job of determining the problem, providing a solution and implementing the necessary repair.
Wow completely blown away by the service of this company. Called them at 10pm Friday night because every toilet and shower stopped up 5 kids in the house. Tech Chris was here in 30 minutes. Found the issue unfortunately was a bit more than clearing a clog. They were here first thing Saturday morning got it done and go found an issue further up the line. Got everything cleared cleaned up and working. Very reasonable price and truly blessed by the great group of guys the fixed this for us. Big thank you to billy go. They will always be our first call from now on.
I can not say enough about this amazing company. At 11pm on Friday we had all of our bathrooms and showers back up. We have 5 kids and this was not a happy experience. BillyGo had a plumber out in less than an hour. The young man was very professional and worked until 1am trying to get our home up and running. Unfortunately, he was not able to repair the issue. One of the pipes busted. He quickly put us on the schedule for Saturday morning, discussed pricing, and options and marked the area that needed to be fixed. At 9:00am we had a crew show up to begin working. We not only received texts and emails but also a call. We had two different crews working, digging, and cleaning. They replaced the pipe, Unfortunately, this still did not fix our problem. They called a 3rd crew to assist. Turns out that not only did we have a broken pipe, but during the bathroom remodel a piece of tile went down the drain. They were able to clear it, replace the new pipe, and cleaned up the area. I have never been more grateful for indoor plumbing and this group of young men who worked hard to fix our plumbing. I give 5 stars plussssssss!! If you ever need a plumber, I highly recommend this company.
Excellent scheduling app, great communication via electronic and great front office staff. My tech was on time, listened carefully, explained the scope of work. Price was very good and no games. My tech followed up and checked the work at the end of the day. 1st class follow through.
Sonny was great! He explained everything to me so I could understand it and let me know what the best option for me would be.