Preparing a list of awesome comments from our customers!
Just had Matt the technician from Cook's AC and heating specialist give us a thorough one year tune up on our system purchased from Cooks a year ago. Matt was very knowledgeable and answered all questions I had. I received a call from Matt with a 30 min window which is always appreciated. I will definitely continue to have Cook's maintain the service in the future on our system.
Technician (Robbie) was prompt, courteous, thorough, and genuine. It’s technicians like Robbie that put quality into service. My kinda Tech!!
Craig was professional, courteous and communicated the process and results. I left a 5 star review. We would love to have him back for service in the future.
Mat did a fantastic job, very friendly and professional. Knows what he is doing. Highly recommend cook’s air.
Craig is professional, polite, and confidence inspiring with his knowledge and ability to explain things, so the leman can understand. One thing I get when Craig is finished, is peace of mind, that things with my A/C are what they should be. Not an easy thing, (peace of mind), to get these days. Bravo, and thank you.
Matt was absolutely amazing. He made my unit look brand new. He was here working hard and he was very sweet and very professional!!
We call cooks with any hvac needs as they come and take their time and get the job done right. Not rushed! You can tell he cares. Robbie took the time to get the job done right
I will stay with cook and use the company for future work because the guys in the field are awesome. The guys that do the work are knowledgeable, and exacting in the job they do and I can't find better. This is why I put up with the the horrific and rather chaotic scheduling practices. I put up with it because I get great guys like Matt to come out and do the work.
Robert was very thorough in his analysis of my HVAC. Very positive and professional interaction. Would highly recommend him as my technician.
Christ did a wonderful job, he stayed here as long as he needed to to ensure the unit was working, he was very professional, very kind, and very polite.
The dude was so nice explaining as he was checking my ac nice to meet people like him I give him 100 plus
Within 1 hour of placing a service request, the Call Service Rep had a Service Technician on site. The Service Rep was very receptive to my specific request. Service Technician (Robert) was impressive! Kudos to all involved in resolving my specific issue.
Chris was very professional, friendly, and knowledgeable and got my heat working again quickly, after the first visit didn't quite solve the issue, he was very thorough and found my problem issue. Highly recommend. Give this guy a raise, he deserves it
I was extremely pleased with Chris, we had great conversation and he also educated me on this unit. I definitely will get my new unit from you all.
Aaron was great. Listened to me and went above and beyond to make sure I understood what he would be doing today.
Bobby is absolutely the best...... courteous, friendly, efficient, and thorough. He always takes the time to explain things, even if it’s the 10th time helping me understand something, he always explains. I appreciate how kind he is to take a moment to interact with my disabled mother. Thank you Cook’s for 12+ years of exceptional customer service and an amazing AC system!
Very good company for your AC work, they are very knowledgeable, good technicians they offer a financing program.Call them today if you need a new unit or services, they are very nice they will work with you and make sure your needs are met. Thanks Cooks im very satisfy with your service :person_with_folded_hands:
Matt did the service on our unit There was a problem after he left. Came right back to fix it. Thanks Matt!
Matt did an outstanding job. I think he went above and beyond. My A/C looks and works like brand new.
I have used Cooka s to install and repair my HVAC system for over 13 years and wouldna t use any other firm.
Mahlon came and serviced our ac today. Quickly identified the problem, gave us the cost estimate up front, and let us know of any other possible issues. He was courteous, professional, and efficient. Had us cooling off again in less than an hour. Highly recommend
Ive been spending a lot of money for repairs on my old ac. Cooks repaired it with a good price, lowest in the market. After that, they suggested me to get a new ac unit that is electric saver. My old electric bill was $200+ from my old ac unit. But with my new ac unit that Cooks installed. Now Im only paying $90/month. Thats 24/7 continuous Aircondition. Cooks ac/heating definitely both have good reasonable prices for services and ac/heating unit.
They told us we could repair or buy new. Gave us a detailed explanation. We chose to purchase new. They have great customer service and have never failed to come out the same day even when I caused the problem. Highly recommend them for all heating and air needs:heavy_black_heart: