I've been an Addario's customer for years and am very pleased with my recent service. OF COURSE the furnace developed a leak on a holiday weekend!! But a woman answered my call promptly and was so kind and reassuring; the plumber then checked in from the road and *taught me how to shut off my water over the phone* so I didn't have to keep emptying buckets every 10 minutes!! When he got here, he couldn't have been friendlier or more personable, and he got the job done. Plumbing costs money, it just does, but we love our combi boiler and we trust Addario's. Highly recommended!
We had a wonderful experience with Addarios over the past 3 weeks, from Josh who worked out our overall plan, to Cam who reviewed the plan and then our installers Chris and Ray who were very respectful of our home and performed a great installation of five mini split units over 2 upper floors and the basement man cave. They were very neat and explained everything they were doing. On the last day the electricians, Brian and Pedro hooked everything up and installed new thermostats and Chris came back and worked with us in connecting all the units to our WiFi and explaining all the features. I cannot leave out Wesley and Ann from the installation coordinator department that helped us with all the MassSave paperwork. Congratulations to the whole team.
They were very punctual and I loved that they let me know periodically when then they would arrive . They were very respectful and explained everything as much as I could understand . They were all considerate that I had to call them back so soon but I’m feeling confident that they solved my problem . It’s very important to rely on competent , trustworthy people . Thank you !
Great experience! They arrived on time, inspected the slow-draining tub, and gave a fair quote. Very helpful, professional, and easy to work with. Would definitely recommend!
We had a great experience with Addario’s Plumbing upgrading our sump pump system. Anthony Gallo quickly identified issues, upgraded our system, and tested it multiple times to ensure the system was ready for the impending rains. In addition, Anthony explained the updates in detail and was very professional. Super happy with the services provided.
Outstanding! Constant contact. Articulate explanation of service and breakdown of expenses. To be honest, business is business, but you can 100% tell that it's not all about the money. Don't hesitate to use Addario's.
Excellent work!! Anthony and Nick installed a new heat pump rapidly and efficiently within a few hours. And afterward gave us super helpful instructions on using the remote control and downloadable app. We were 100% pleased with their expertise and their can-do attitudes.
Excellent service and on time. Will be using them for an upcoming project at my home. Can’t beat their prices either. Great savings Highly recommend.
Great work and attitude Josh the salesman and Anthony the service tech are very helpful and fully competent.
Brendon showed up on timewent right to work tracking down a blown fuse and lucky for me I had the one he needed in my car,put the fuse in and got my A C running.nice guy knows his job thanks Brendon
Brendan is a fine young man. He's professional, competent, and caring. He went the extra mile while servicing my HVAC system and furnace. You're lucky to have him!
I highly recommend you guys you all have been great in every way with my mini splits experience thanks again and a special thanks to Anthony C.he’s been Awesome
Anthony was very detailed in explaining what needed to be done. Very friendly and personable, would request Anthony for my next project.
Brendon was very knowledgeable I was concern regarding no filter was place in new furnace I bought in September the tech left me filters that didn’t fit and the furnace ran with out filter Brendon today ran out to get the filters seems ever time I called for help there is always a problem it would be better if customers have same techian
Sam, Erik A, and Debby were very very helpful, and professional to work with. We had an issue with one of vents and it was rectified with a new vent. Thank you Sam, Erik A and Debbie!!
I Called Addarios earlier today for emergency service on my AC system that stopped working today. It was over 12 years old. Wesley assisted me and arranged for a tech to come out to my home. Kyle arrived a short time later and inspected the ac condenser unit and air handler and determined it needed to be replaced as soon as possible due to age and usage. I knew this was the problem. The parts will be ordered and the work should be completed before the end of this week. Maintaining an annual Addarios service plan gets you the customer preferred service calls before non-member clients. Its a good investment. Kyle came to my home, diagnosed the problem right away ( an old condenser) and suggested a replacement as soon as possible. Kyle was very helpful, knowledgeable, and professional. I would recommend Addarios Services for all your ac / heating needs.
Very impressed- Brian and Jose worked tirelessly all day- dont even know if they took a break. Gas conversion going very smoothly
Jeff was very knowledgeable and timely. All questions were sufficiently answered, and when he left, the work area was spotless.
They came out 1 hour after I called! My technician Dwayne was the best! He got us up and running in no time. Anthony also came right out to discuss options for replacing my unit in the future. They were both up front and honest with me! I would highly recommend them!
Very quick and courteous I would recommend using addarios to everyone I know I give you a 5 star :white_medium_star: rating
My husband and I met with Anthony today to discuss a new heating and cooling system. We could not be more pleased. Anthony was straight forward and had a great knowledge for the products that were offered to us. We are very excited about the transformation we will be making from oil heat to gas. Extremely excited about the combination of a new heating system as well as the cooling device!!!! Cant wait to get this project started:smiling_face_with_heart-shaped_eyes:
It was great! Joseph was very personable, did a great job and tested the effectiveness of the work in a short amount of time. He left things better than he found them. Thank you!
