Preparing a list of awesome comments from our customers!
Mike is great to work with. I look forward to having him bid on our master bath remodel when we are ready to move forward with the project.
I called this company to give us estimates. Chris was best nice and honest. He was able to fit us in his busy schedule and answered all my questions. Very nice company.
I was a little skeptical at first -I figured of course they would recommend a new roof, but a phone call to our insurance agent confirmed everything Mike told us. He had pictures to back up his recommendations and explained things very well in lay terms.
I used Galaxy for roof replacement on my house one year ago. Mike and his company did such a fantastic job and did it fast and efficiently. Then just recently I used Galaxy Builders once again when I had a pipe that resulted in mold in the walls. Both the Kitchen and bathroom had to be torn out and redone from the ground up. We had to evacuate during this entire procedure. Mike was immediately her to give me an estimate and they began as soon as we could move out. This is twice we have had to have extensive work done on the house. Mike really came through. Gail
My wife and I were selling our home and our buyers inspection noted some shingles that appeared worn out and a fascia board that had deteriorated. Our roof was only 2 years old so we contacted the original roofing contractor to see what they could do for us as it was still under warranty. The original roofing contract basically said there was nothing that they could do and the buyer of our home wanted these items fixed / replaced. That's when i called Mike Rooff with Galaxy Builders. He came out to our home, walked the roof, inspected the shingles and the fascia that needed to be replaced. After his initial assessment he determined that the shingles may be defective and helped walk us through the warranty process with Owens Corning. Owens Corning agreed with Mike's assessment and provided materials and funds to replace the roof at the time when the roof was being replaced they also repaired the fascia and other areas of the roof for us. My wife and I were elated that he was able to help us with something that could have been a really bad situation and turned it into a great experience for my wife and I and the buyers of our new home. Afterwards we also used Mike and Galaxy Builders to add gutters to our new home which was a great experience as well. We can't say enough good things about our experience and if you are in the need for any roof repair, replacement, gutters, 2nd opinions, etc. you should definitely give them a call!
Very professional and very prompt. We had a roof replaced. Mike did a terrific job working with us through the insurance claim and the whole process was quite easy.
Being a northerner living in the south, I feel like it's difficult to find a good, professional company to help with my new house. After attempting to get two other roofers out - one that never responded and one that set a date, but then no call/no showed - Galaxy Builders was a breath of fresh air! Very professional and courteous, and with my homeowner's insurance on the line, they came out less than 24 hours after my call. Chris is wonderful - courteous, personable, and overall very professional. Highly recommend! I'll definitely use them again for future home needs. Thanks Barbara and Chris!
Thank you, Mike. I appreciate you coming out so quickly and taking the time to walk through everything with me. I'll be reaching out regarding the kitchen and letting you know about the other items soon. Thanks again!
Mike was friendly and kind to tolerate all my questions. He answered them all. Great experience.
Im located in California and I stepped in to help my elderly mother in Jacksonville, after she called a different roofing company for a quote, but was tricked into immediately entering into a contract, after which they became unresponsive (they now appear to be out of business). We picked Galaxy based on their length of time in business, their excellent online reviews and their BBB rating. Our experience of working with Chris Addison was great. He was professional, honest, knowledgeable and responsive, without pressuring us. I feel he went above and beyond to arrange for zoom meetings and joint calls with us, to enable me to stay involved through the entire project. We are happy with the new roof and highly recommend Galaxy Builders.
Chris came by to inspect my roof and prepare an estimate to replace it. He was personable, friendly, and on time! Thank you Chris and thank you Galaxy Builders!
Galaxy Builders were professional and provided great communication. Mike, the owner, was friendly and knowledgable. The only thing that I didn't like was the quote being outside of my budget.
Mike Roof was a pleasant to work with. He always responded in a timely manner even when he was sick. He kept me updated on everything.
Chris took his time and was thorough explaining everything. I appreciated his honesty and suggestions. Thank you!