My wife and I were selling our home and our buyers inspection noted some shingles that appeared worn out and a fascia board that had deteriorated. Our roof was only 2 years old so we contacted the original roofing contractor to see what they could do for us as it was still under warranty. The original roofing contract basically said there was nothing that they could do and the buyer of our home wanted these items fixed / replaced. That's when i called Mike Rooff with Galaxy Builders. He came out to our home, walked the roof, inspected the shingles and the fascia that needed to be replaced. After his initial assessment he determined that the shingles may be defective and helped walk us through the warranty process with Owens Corning. Owens Corning agreed with Mike's assessment and provided materials and funds to replace the roof at the time when the roof was being replaced they also repaired the fascia and other areas of the roof for us. My wife and I were elated that he was able to help us with something that could have been a really bad situation and turned it into a great experience for my wife and I and the buyers of our new home. Afterwards we also used Mike and Galaxy Builders to add gutters to our new home which was a great experience as well. We can't say enough good things about our experience and if you are in the need for any roof repair, replacement, gutters, 2nd opinions, etc. you should definitely give them a call!
Very professional and very prompt. We had a roof replaced. Mike did a terrific job working with us through the insurance claim and the whole process was quite easy.
Being a northerner living in the south, I feel like it's difficult to find a good, professional company to help with my new house. After attempting to get two other roofers out - one that never responded and one that set a date, but then no call/no showed - Galaxy Builders was a breath of fresh air! Very professional and courteous, and with my homeowner's insurance on the line, they came out less than 24 hours after my call. Chris is wonderful - courteous, personable, and overall very professional. Highly recommend! I'll definitely use them again for future home needs. Thanks Barbara and Chris!
Thank you, Mike. I appreciate you coming out so quickly and taking the time to walk through everything with me. I'll be reaching out regarding the kitchen and letting you know about the other items soon. Thanks again!
Mike was friendly and kind to tolerate all my questions. He answered them all. Great experience.
Im located in California and I stepped in to help my elderly mother in Jacksonville, after she called a different roofing company for a quote, but was tricked into immediately entering into a contract, after which they became unresponsive (they now appear to be out of business). We picked Galaxy based on their length of time in business, their excellent online reviews and their BBB rating. Our experience of working with Chris Addison was great. He was professional, honest, knowledgeable and responsive, without pressuring us. I feel he went above and beyond to arrange for zoom meetings and joint calls with us, to enable me to stay involved through the entire project. We are happy with the new roof and highly recommend Galaxy Builders.
Chris came by to inspect my roof and prepare an estimate to replace it. He was personable, friendly, and on time! Thank you Chris and thank you Galaxy Builders!
Galaxy Builders were professional and provided great communication. Mike, the owner, was friendly and knowledgable. The only thing that I didn't like was the quote being outside of my budget.
Had an issue with our home owners insurance telling us we needed to fix a patio roof that really did not need to be fixed. Mike had our best interest at heart and was very quick and responsive to notify our insurance company that our roof was in good standing. Saved us a lot of time and unnecessary money to be spent. First roofing company that did not try to get over on us. Very professional.
Very pleased with quality of service and the employees concern for doing a great job. Thanks so much!
What a great experience with Mike and his crew! They replaced my roof and gutters and I couldnt be happier! They were very responsive and extremely professional! My roof was done quickly and is now energy efficient and Ill even get a federal tax credit!! Their on site job photo cam sent me pictures as they were working so I could see the process! I highly recommend Galaxy Builders!
Mike Roof was a pleasant to work with. He always responded in a timely manner even when he was sick. He kept me updated on everything.
Chris took his time and was thorough explaining everything. I appreciated his honesty and suggestions. Thank you!