Broc came on time again. He is really very professional and attention to details as we experienced last time. Thank you very much.
He arrived quickly in the middle of a heat emergency on Labor Day. He solved the problem in short order and we are enjoying cooler rooms already,
Able to respond in a very timely manner. Diagnose the problem and do the repairs with methodical and thorough workmanship.
Was able to get set up for a repair very quickly. Technician came out within time frame stated and repair was done very quickly. Would definitely recommend!
Broc is a great technician and knows his stuff. Very impressed with his work ethic and professionalism. I would not hesitate to call on Preferred Air again to service our HVAC system.
Jean got us scheduled on a Saturday and with hours Mike came over and diagnosed and fixed the leak within an hour. Friendly, cool and knowledgeable. A+ thank you!
Broc was, as always, considerate, diligent and very clear in articulating what the problem is and how it will be fixed.
thank you Jean for scheduling me so quickly and keeping me informed. Your technician was first class--he is very knowledgeable and skilled but even better he is a very nice young man--a great asset for your company
Broc was very professional, kind and knowledgeable. I will definitely ask him for next time. Thank you for your great services.
Broc came on time. He was very professional, knowledgeable, and kind. He answered all of my questions. Invoice was very clearly written and reasonable. Thank you for the great work today.
Kaze came here on time. He keep a good COVID-19 protocol and done the job very professionally. He also explained how the system works and our options for the future. Thank you
Miguel has done work for me a few times and he is truly the best. Thank you for all your service. Love you guys!!!
During repairs, Mike and Rick saw additional problems and executed them in a timely and professional manner. Well done.
I purchased WH at Home Depot that is how I connected with Preferred. Spoke with at least 3 people and they explained how it works. They really kept me informed on timing. I appreciated that.
Ive used Preferred on several occasions for my home and business both for AC service and plumbing. Each time I have been scheduled right away. I get a call ahead and a text with the techs name and photo which really is a great feature! The tech is always on time as well. The tech explains everything to me in detail as to whats needed and I couldnt be happier with their service. Customer service is rare these days so its nice to hire a company who still values it.
Broc did a great job servicing my A/C unit. In particular, he had very clear explanations for the work he did. Thanks!
My technician was not only thorough and explained what he was doing through out the process but was thoughtful and pleasant. Happy with the service. Would recommend.
Kaze went above and beyond to solve a plumbing problem involving German made equipment. Very professional.
Taven is an excellent HVAC engineer. He checked the heating system as part of my semi-annual maintenance contract. I recommend him and his excellent service.
TJ, Preferred AC Technician, was friendly, courteous, respectful and best of all very knowledgeable. What I loved about the company (Preferred) is that they send a picture and information about the technician assigned to your job. This is an awesome safety feature!
They do a really great job, always on time, very professional and Miguel fixed a plumbing problem that I had and did it very well. I recommend this great company.
Fast response, professional and friendly service. I have already referred them to a family member and they were also very pleased.
I have severe arthritis. I thought the whole time it was a lot of work that needed to be done to get my fireplace to work. Luis was very professional and very knowledgeable with the gas line. I paid under 200.00 to get my fireplace going. I also made it a glass fireplace. Thank you