Kaze, Got the job done in 110 degree heat, in the shade (garage). Very professional and pleasant. Regards, C.Freeman
Brock did an awesome job and he is a well mannered and respectful person. He is honestly the best customer service rep I have dealt with in a very long time. Great Job Brock!
Broc was here right on time and he quickly diagnosed and repaired our Air conditioning problem. Broc is very professional, courteous, and knowledgable. He is an asset to your company!!
Mike is very pleasant. Communicates well. Took care during Covid-19 pandemic. We're happy, as usual.
Kaz got here fast, took all of 5 minutes to diagnose the problem, then fixed it. He also spoke to me about my ducts, recommended that I should replace my filter every 3 months. Great job, great employee. Thanks Preferred
It's always great to see Broc as we know he is going to do a great job on our A/C. He is very professional, pleasant and thorough. Great customer service. Thanks Broc !!!!! :>)
Broc came right on time and was able to diagnose that there was a problem with a high pressure button. He also cleaned the coils and within 2 hours everything was working normally again.
Broc is always professional and extremely knowledgeable. AC went out last night, and they were here first thing to get us back up and running, much needed on this 107 degree day!!! Thanks Preferred!!!!!
Broc, was friendly and informative with possible issues of A/C Unit. He was very knowledgeable and efficient.
Its nice having someone work in my system that really knows his stuff and is kind and friendly. I will keep using Preferred and their great crew.
During repairs, Mike and Rick saw additional problems and executed them in a timely and professional manner. Well done.
I purchased WH at Home Depot that is how I connected with Preferred. Spoke with at least 3 people and they explained how it works. They really kept me informed on timing. I appreciated that.
Ive used Preferred on several occasions for my home and business both for AC service and plumbing. Each time I have been scheduled right away. I get a call ahead and a text with the techs name and photo which really is a great feature! The tech is always on time as well. The tech explains everything to me in detail as to whats needed and I couldnt be happier with their service. Customer service is rare these days so its nice to hire a company who still values it.
Broc did a great job servicing my A/C unit. In particular, he had very clear explanations for the work he did. Thanks!
My technician was not only thorough and explained what he was doing through out the process but was thoughtful and pleasant. Happy with the service. Would recommend.
Kaze went above and beyond to solve a plumbing problem involving German made equipment. Very professional.
Taven is an excellent HVAC engineer. He checked the heating system as part of my semi-annual maintenance contract. I recommend him and his excellent service.
TJ, Preferred AC Technician, was friendly, courteous, respectful and best of all very knowledgeable. What I loved about the company (Preferred) is that they send a picture and information about the technician assigned to your job. This is an awesome safety feature!
They do a really great job, always on time, very professional and Miguel fixed a plumbing problem that I had and did it very well. I recommend this great company.
Fast response, professional and friendly service. I have already referred them to a family member and they were also very pleased.
I have severe arthritis. I thought the whole time it was a lot of work that needed to be done to get my fireplace to work. Luis was very professional and very knowledgeable with the gas line. I paid under 200.00 to get my fireplace going. I also made it a glass fireplace. Thank you