I have air conditioning. Service was well explained, quick and efficient and tech went over everything I needed to know about maintenance. So grateful to have my AC back again
Technician was great. Called 20 minutes before arriving and arrived timely within that phone call. Technician was very professional, explained everything he was doing and made me feel confident in diagnosis and resolution. He also explained the price and prepared me that it was possible that initial diagnosis and part could lead to discovering further problems because that part typically doesnt break unless theres a further issue. Technician also went above and beyond by checking the unit in the attic after the fix was confirmed to work. He went to ensure and test that there wasnt an issue up there causing the replaced part to burn out or break as he has warned earlier. This is on a very hot day where no one wants to be in the attic. Especially as what appeared to be his first call. Positive experience for a first time home owner who was navigating these issues for the first time.
Enjoyed our raisin toast toasted from the luxury of our kitchen area. No more unpluging the darn toaster in and moving it to another section of the house. Partner Jay was on the of his game, his help was immeasurable. Both were very professional.
Hot night 9 PM, AC not keeping up. Technician took his time took nothing for granted and resolved the issue!
I received an estimate today for a generator. I was given 5 options, received thorough explanation. I feel I was able to make a well informed decision on the option best for me. Thank you!!
Such a gentle man understood the urgency of getting the system cooling. He was efficient and yet explained what he was doing and recommended further service on the system will follow up with his recommendations. So glad I am a preferred customer worth every penny. Thanks Chris. You are my hero tonight!
Chris and his colleague Brad? did a spectacular job. Went all throughout the house -attic ,main floor ,basement ,compressor and solved an ongoing problem today!! Chris had been over in May to clean the Mini heads-did a great job. Thanks gentlemen
Showed up, found the problem and potential solution in no time flat. Resolved the issue and wrote up the report.
Fantastic job, very patient with us when answering our questions and showing us how the generator operates.
Matt is terrific. Always focused on the customer, very knowledgeable and professional. It is a pleasure working with Matt. He did an awesome job with our generator installation.
Sam did an amazing job rewiring our entire home! He was able to get it all done on time, on budget and with professional skill. Sam cut our electric bill in half by removing all the old, dangerous and shoddy DIY wiring and replacing the outdated electrical panel. I wouldn't have believed it until I saw the numbers myself! Thank you!
I had a few companies come in and give me estimates. Not one of them explain anything. They never went over anything. Not even as much as a hello. When Jason was here it was incredible. He went over every part of what was going to happen. From them getting the licenses to put in the lines How the billing was going to work. He explained to me what was needed to have this generator put in my house to work functionally. Not being in that line of business I didn't think I was going to understand any of it. But just like that I understood everything that was going to happen to my house and my wallet. I want to thank you guys so much for having an employee representing you and being a part of my household.
Everyone who I have had interactions with has been amazing. The technicians, Troy especially, and I can't remember the other technician's name, perhaps Aaron as well as Ashley in the office are so awesome with communication and due diligence. They are thorough and thoughtful. I highly recommend them whole heartedly!!! THANK YOU
Installation of Generac Generator, today Steve Doyon went over the generator with me about start up, use and maintenance of the system, he was very knowledgeable and thorough, arrived on time and did an excellent job! Thank you!
Four men did their jobs quickly and professionally. Happy with new heat & air systems. Small glitch do to the power outage. Mel, in the office had Ben come back out to check and found the problem quickly. Thanks to all from Mel in the office to Ben and his crew. Both Mel & Ben are very personable people to work with, and knowledgeable in their jobs.
Very helpful and knowledgeable about home generator. Wanted to understand our needs and did not try to over sell units to us
Installation of Genrac Generator, Matt & Eric arrived on time, in uniform and were professional and courteous, they explained the installation process all along the way and were very informative answering our questions, and kept us updated on the process. When they finished they went over the generator with me and informed me of the plumbing and electrical inspections, they made sure they cleaned everything up and went over the paperwork with me. They did an outstanding job and we are extremely satisfied with their work, thank you!
Adam OGrady from Cotti-Johnson was super professional and did a great job cleaning up another companys mess that dropped the ball on an install job. The company as a whole is very organized, and customer centric. We got texts, emails and calls to let us know who and when someone would be over to help us out. We are very happy and will be scheduling again with them for any future services.
They provided service as promised within the time frame given, calling ahead of actually showing up. Adam was polite and efficient explaining the service provide in easily understandable language.
Troy just came over to replace our gas valve. He was friendly and in and out in no time. Very easy going and helpful.