Preparing a list of awesome comments from our customers!
Hern has once again done an outstanding job by completing our heating and cooling system updates. We updated the furnace 4/23 and finished with the AC and water heater 3/25. Tom and David sold my wife and I on the equipment side. The installers Uli, Jon, Chris, Dan kept us informed as what they were doing. I highly recommend the Hern team for your heating and plumbing needs.
Brian was very nice and fixed our broken pipe very quickly. Would recommend him to anyone in need of plumbing repairs.
Great service by Pete. Don't appreciate the fact the service call bill is not tied to the service provided but really appreciate the work Pete has done for us. Very professional and explains things so we can understand.
My technician explained to me what would be the best solution for my situation and was easy to work with. I will ask for Pete again when I have a plumbing issue in the future.
Nello was punctual, polite and knowledgeable of the HVAC and tankless water heater systems. I think he is going to be a nice, longstanding member of the Hearn team. It was a pleasure to work with Nello and Hearn as usual.
I continue to be impressed with Hearn. They are consistently on time, professional, knowledgeable and don't pressure a person for additional services/updates. The pricing is also fair, Hearn seems to only charge what is right. Nello was polite, punctual and knowledgeable of the HVAC and Tankless water heater systems we have. It was a pleasure to work with Hearn again.
Evan was very professional and explained all my options. I was extremely happy about the job from start to finish. I would rate the experience 5 stars.
Brian is awesome and I really enjoyed having him in our house, he's totally the kind of dude I would hang out with just for fun!
Our technician Brian was super professional, very knowledgeable, and just a really nice person in general. I've had nothing but great experiences with Hearn and they will always be my go to for repairs and installs.
I want to thank Paul for his recent work at our home and for his kind, handwritten note. Also, the staff who answer phones are always pleasant and professional. Thanks again.
Pete with Hearn Plumbing, Heating, & Air was extremely helpful, professional, and prompt in fixing my sewer line leak. I’m so thankful I was referred to them and I would definitely recommend Pete and use Hearn for any plumbing or maintenance needs in the future.
Competent, courteous, and professional service is the hallmark of Hearns. Has been for generations. It's why we have always relied on Hearns for all of our HVAC and plumbing needs.
David and Chris were very professional and extremely nice! They were also very informative. It was a bonus that Chris was very good with my daughter's Golden Retriever that was wanting to play ;-)
Nello was polite and friendly. Explained the sevicing of the system. Very professional and proficient.
All of Hearns employees are courteous & clean up after themselves before they leave. Johnathan is no exception!
Nello did an awesome job!! hope I got his name right)...very nice, and, knowledgeable. thanks again....you guys are awesome :)
So about a month ago we had Hearn come to inspect our HVAC system at our home as it was 19 years old and exhibiting signs of distress. After a thorough inspection by Aaron, we scheduled an appointment to determine if a new higher quality unit was the path that was best at this time. Dustin our sales rep met with us and spent a significant amount of time explaining our options and determining our options. There was no pressure for us to buy, simply knowledge to allow us to make an informed decision. We decided to replace both our heating and A/C unit with new high efficiency units. John and Ullie (Ulysses) were our installation technicians. I truly can’t say enough about their professionalism and patience. They took time to answer all of our questions and concerns, we’re very know and ensured we were comfortable throughout the installation process. These guys were Top Notch!!! We are very impressed, pleased and satisfied with the entire process and everyone at Hearn. We HIGHLY recommend them for your needs.
Tyler came for a reason and was able to make me feel better about that issue. and then when above and beyond to see if he could stay and just do the winter maintenance. it's all taken care of efficiently and I always feel better after hearns has been at my house.
Matt was great! Explains everything and suggest things and is timely and neat Thanks for always doing a fantastic job Matt!
Tom was very professional and patient with me while working and also explained each step. I am very happy with Hearns service so far and I expect nothing but the best from them, as they have shown so far. I highly recommend them.
Highly recommend!! Every person I have dealt with, either over the phone or in person, have been so friendly and knowledgeable. They really make you feel like family. They surpass your expectations and really go above and beyond meeting your needs. They answer your questions and concerns, while helping you understand your needs and how to go about fixing them. They really have a dream team!
Won't use anyone else. They are quick, friendly and can trust their work. Honorable business practices.
Hearn has been to my house 3-4 times over the past year. I have used them for a variety of jobs from small plumbing needs, to complex high efficiency boiler system maintenance and repair, to supporting major bathroom renovations. No matter the job, it’s always addressed with the same consistent attention to detail. The entire team is knowledgeable, courteous, and a pleasure to deal with - from the initial phone call (Gwen), to project management (Kevin), through job completion (Matthew, Dan, etc). Definitely recommend.
Gwen was very courteous and professional. Dustin took the time to call before hand and after to explain everything. A++++
Dustin was courteous, pleasant and professional. He explained what needed done in great detail.
Excellent from start to finish. Communication at start of job and updates with pictures. Very courteous and helpful. Thank you.
Hearn Plumbing is responsive, on time and good plumbers. My last two visits were Dan and Tom both were great.