Preparing a list of awesome comments from our customers!
Very professional and courteous service. Maverick showed and explained the issues that my electrical panel was displaying. I really appreciate him for this! I truly recommend this company to everyone. Gerardo Rodriguez and his coworker installed a new breaker panel and Surge protector. They were very efficient and professional. I can not express enough gratitude. I feel a lot safer now at home. Thank you guys so much!
The work was timely and well coordinated. A supervisor came out to check. The team was friendly and professional. I would use Dr. Watts again without reservation
I would like to thank Rey for the outstanding service he provided. He was efficient in evaluating my current unit and thoroughly explained all his findings and offered options for me to consider. He was factual when explaining options available, while not applying any pressure to make a decision at that moment. I was totally appreciative of the service he provided.
As you can see from above selections, there's not much not to like about Dr. Watts, starting with the quick response from their office to set up appt; notification of who tech will be and when they are on the way. Politeness and professionalism of techs. Explanation of various options available.Rey and Kevin were both outstanding with their explanations and presentation of options available. There was no "pressure" sales, just info given. I have used them in the past and will certainly continue to do so.
Always great service! We’ve been using Dr. Watts for our electrical and HVAC needs since 2018 and they have never failed us. Great company and great technicians.
Allen has done a great job checking in during this long project at my home. His fellow workers seem to rely on him for his knowledge and experience when a question arose.
Good customer service always satisfied with there services. Also gave me good information on my upcoming projects. Thx Eric
Austin and Noah were friendly, professional, and knowledgeable about their work. Austin explained in detail the work that was to be completed and how they were going to go about the duct cleaning and install of the Clean Air Defense System. I’m extremely pleased with their work.
Was so happy to have Jerry and Noah come out quickly. It's never easy to receive devastating news about my old unit, but the guys were super nice, as was KeKe setting up our appointment. Would definitely recommend Dr. Watts.
Daniel was fantastic...he contacted Oncor to have a line replaced. It was replaced within a couple of hours and then Daniel returned to ensure everything was working properly...awesome customer service. Robin and Kiki working in the office were great as well. Keep up the great work!
Kevin, was very efficient and took time to check all my electrical outlets, circuit board and more. He was friendly and right on time.
Both Eric & Nick were TOP NOTCH in my opinion. You should seriously pay them more, cuz they're worth it. I'm a customer for good, solely because of them. I'll have more work in the Fall and I'll insist on them doing it
Eric renewed my faith in people. He works hard, listens to my concerns, doesn't waste time. I'm a fmr interrigator & I know when someone is trying to B.S. me. Both guys worked their butts off and eased my conscience on several issues. I'm already planning on future work I'd like to have him do.
Jarl Pippin did a great job of organizing and executing the electrical projects we needed done in our house. He was professional, on time, had all the parts and materials prepared and completed our projects within two hours. His expertise in electrical work allowed us to have use of two switch legs for turning on electrical outlets we had installed outside on our front and back patio/pergola living areas. We also had a whole house surge protector installed to ensure our electrical devices in our home are protected. We would definitely use Dr. Watts electrical company in Belton, Texas for our projects again. Also with Jarl, a young electrician by the name of Nick was professional and had a real knowledge of how to execute from start to finish the projects done in our house. Thank you Dr. Watts, Jarl and Nick. S. Tagstrom
Eric and his assistant Trey are very knowledgeable , courteous, and friendly. They explained everything to our satisfaction. Anytime I need some electrical work done, I would like for them to be the persons doing the work. Super people.
Mr. Falcon was thorough, kind, efficient and helpful. :-) He arrived on time, completed his work, and was very informative regarding existing and possible future issues. He was not pushy at all which I appreciated very much.
Allen is outstanding—very professional and did the most amazing work. He took the time to explain everything clearly and kept us informed about any upgrades that were needed. This is exactly the kind of professional everyone should have. He also did a great job explaining the maintenance program your company offers. We couldn’t be happier with the service.
Brandon came out on a Sunday because we didn’t have a/c. Simple repair but I would not have known how to do it. Very knowledgeable and he had the problem fixed quickly. Thanks!
Jerry was very nice and knowledgeable about about what he was doing. He broke down what was inspected and gave me the positives and negatives about it and what I can do to fix the issues. Great job!! I will use his services again in the future!! Eric also did a great job inspecting all the electrical stuff. He did a very thorough inspection and he also broke down what was inspected and how it went. He was very knowledgeable and he gave recommendations as well. Great service!! I wil use his services again as well!!
Jerk Pippins is extremely professional. He ensures you have solid knowledge about your electrical needs before making extremely important decisions about your home. Thank you for the opportunity. Willie Shipman
Jerk Pippins is extremely professional. He ensures you have solid knowledge about your electrical needs before making extremely important decisions about your home. Thank you for the opportunity. Willie Shipman
The customer service was phenomenal!! Allen and Eric came over for an installation of ceiling fans and were done in no time. Very professional, personable, and thoughtful through the whole process. I am a repeat customer and highly recommend Dr. Watts as they will be my go-to for my electrical work. Allen and Eric deserve an award for best customer service! Excellent job all-around!!
Great communication. Arrived on time and cleaned the part of my HVAC that was not working well. I am going to have the part replaced. The techs were great.
They are very responsive, polite, efficient and quick. I called and they were able to show up the next day. Jerl & Dontae replaced a circuit breaker in my home. They were very knowledgeable, friendly and courteous.
They arrived same day that I called. Maverick was professional and addressed problem gave options and fixed problem quickly
Maverick who explained the work that I need done is the epitome of knowledge and experience. He answered all of our questions satisfactorily and explained each item step by step. I appreciate his professionalism, and most certainly will recommend Dr. Watts Electric to family and friends. He is above reproach. Thank you very much.