Preparing a list of awesome comments from our customers!
Luis was very knowledgeable and also very personable I trust him and would recommend him and also request him to come here when I need a good plumber
Lisa was very helpful and professional. I would consider her services again in the future. My only complaint is with scheduling. I was originally told a tech would be here between 10am-2pm. I was contacted right before 2pm and was told a tech would now be here between 2p-6pm. I turned down other plumbers as Benjamin Franklin contacted me first. 2 of the 4 said they would also be here between 10am-2pm.
Benjamin Franklin Plumbing had been to my home twice in the last two months. Each time Lisa has done an outstanding job. Thankfully I had the maintenance plan. During my annual inspection we found two leaks! Got them fix during the same visit. I then set up a time to come back and descale my tankless gas water heater!
David was my tech, he did an excellent job solved the problem I had and even show me what to do with my water heater. Very helpful I follow his advice and I’ll add years to my water heater and my outside spigot . Job well done
I have been a customer for the past 14 years. Under the new ownership, good to see that the plumber's supervisor is knowledgeable, professional and determine to find the issue, then determined to solve/fix the problem.
Dave arrived on time and provided all the details before doing the work. Have general recommendations and suggestions. Very professional in getting the work done.
Another excellent job for me today by Ben Franklin Plumbing. The tech, David Aegerter, was excellent: friendly, professional, and thorough. Thank you!
Professional and informative. Knowledgeable and her expertise is appreciated. Job well done. Very grateful.
Lisa was amazing. Professional and helpful. Wish we could have her every time we call. Great service!