Confirmed below ground water leak at house cutoff valve. Nate came out, identified problem and replaced defective valve. He explained repair process and completed the job in a timely and professional manner. I was kept informed from start to finish and was very pleased with the quality of work. It was a pleasure doing business with Dixie Electric Plumbing and Nate in particularly. (A very trustworthy individual). Thanks for the a job well done.
I can’t say enough good things about Roy Overton from Dixie Electric! He was professional, knowledgeable, and went above and beyond to get the job done right. Roy showed up on time, explained everything clearly, and made sure I understood what needed to be done before getting started. The quality of his work was excellent — he worked efficiently, cleaned up afterward, and even took the time to check that everything was running perfectly before leaving. It’s rare to find someone who takes that much pride in their work these days. If you need a reliable, honest, and skilled plumber, I highly recommend asking for Roy Overton at Dixie Electric. You can tell he truly cares about his customers and the quality of his work.
He was very thorough in his inspection, and the pricing to do all of the electrical repairs is very reasonable.
Mr. Green is extremely knowledgeable, patient, dedicated,and courteous. He’s a true professional and truly exemplifies the type of employee ALL companies should be seeking to fill their customer service roles.
March 12,2026. Joe came for an HVAC inspection. He’s super friendly, experienced and knowledgeable. I felt that his inspection was thorough. He explained some things in a way that I could understand and we discussed some things that might make my system work better. As a follow up, Justin came to inspect and assess the ductwork in my attic, which seemed to be in sad shape and evidently too small for the unit that was installed in 2014. I decided to have the ductwork replaced, which was done the following week. The techs, whose names I unfortunately cannot recall, were diligent in getting the work done and very respectful of me and my home. The resultant change in airflow has been very noticeable. I am very grateful for having found such a great company that I can trust. Oct. 2024-Blake, Tyler and one more technician whose name I don’t remember (sorry) did the HVAC inspection at my home today They were thorough, very polite and, as always with Dixie, explained everything being done in a way that I could understand. Apr.2025- since Google doesn’t seem to allow me to review a company more than once, I thought I’d just add a note. The HVAC inspection for spring was carried out by Kyle, who is also great at explaining all things. During his inspection in the attic, he noticed water in the pan below the tankless water heater, which lead to a call to a Dixie plumber, Nate, who promptly attended to the matter. The heater was actually past its expected life span and I decided to replace it so that there would be no issues to worry about, such as leaking and ruining the ceiling below. The attic is a stupid place to put a water heater, imo, but it was done by previous owners. Installation was done by Nate and Lenny. They arrived and went straight to work and did an excellent job and I have the peace of mind that Dixie stands behind its work.
Came by to look at the tub faucet running and gave quote for repair and scheduled to come out tomorrow to fix the issue
