Preparing a list of awesome comments from our customers!
New review below: I have used Polar Express for years for my annual maintenance. However, it was time for a new system. Everyone at this company goes above and beyond to help. Scheduling appointments is easy and they work with you to accommodate your schedule. This was an all day job and these guys were amazing. Very professional, answered my questions and explained the process as they went. My new system is awesome. I highly recommend Polar Express for all your HVAC needs. Update 02/12/25: Since google won't let me post a separate review! Justin arrived to do the annual tune-up on my heating system. He was very friendly and professional and recommended cleaning on a couple parts and provided photos to show me why. Also installed a clean air defense system which I'll review later. I will continue to contact Polar Express for all my HVAC needs.
Fantastic! Highly recommended. I got a lot of quotes but chose Polar Express because of their labor warranty, knowledge of rebates, reviews, pricing package, maintenance plan and professionalism of David and the sales team. Very dedicated to service. Justin and the install team were hard working, polite, efficient and everything was left clean. My new unit is strong and quiet. Thank you!!
Adrian was professional and knowledgeable. He made recommendations and suggestions to keep our AC and heater working properly.
Justin was great! He explained everything very thoroughly and showed me pictures so I could understand exactly what needed to be repaired. Bonus points - he explained things in a manner that a non-HVAC person like me could comprehend. Everything was cleaned up once the repair was complete. I highly recommend Justin Curry and Polar Express.
Amazing customer service, polite, helpful. Our HVAC system is functioning well now. Highly recommend this family owned company.
Adrian is extremely helpful and professional. He always arrives on time and is very polite and respectful. He also takes the time to explain everything that is going on and makes sure all questions are answered. Adrian has helped us out multiple times and each time he has been an exemplary technician. Highly recommend!
Thank you Justin for great service tuning up my air conditioning unit and keeping me as your long-term customer from Air Force One into the sons new ownership at Polar Express HVAC you guys are definitely my first call thank you so much! Thank you so much!!!!
We went with Polar Express after having issues with our HVAC system that the HVAC company our builder used couldn't find the issue after multiple calls. Justin arrived early, identified the issue right away, and fixed it. Noticed an immediate and dramatic difference in the heat being produced. Glad I went with Polar Express.
Justin is the best! He is very professional and knowledgeable. He did an excellent job fixing my AC. I recommend Justin for any AC needs. I’ll request him for any of my future AC needs
Super thankful to Justin Curry with Polar Express for taking great care of my clients and fixing their AC and Heat today. They had not used it in years fearing it was going to have to be replaced and for them to find out it was a simple fix was a blessing! Thank you for your professionalism and honesty. I will be calling Polar Express in the future for any other clients needing HVAC services.
Justin was polite and got the job done. Took the time to show me the problem and help me understand it. I would recommend him. Hopefully in the future this company will treat us with the same respect and care as he did.
Very happy with the knowledge and professionalism given at every appointment! We have had several appointments for emergency and routine services with all our concerns corrected and addressed in a timely manner. All the technicians have been so nice and efficient.
Adrian was wonderful...he was personable and very knowledgeable. I would highly recommend him and Polar Express to everyone I know. Very impressed with the fast service too!