Mario and Justin were great. Fixed both problems fast, explained what they were doing and why. Btw, for both problems - I tried to research myself what was wrong - and got it wrong in both cases. Leave it to the professionals!
My technician Scott took the time to show and explain the issue I was having and was able to fix it within a couple of hours. A great experience.
Scott from Sweetwater Plumbing was meticulous, courteous and did an excellent job with the flushing of my Rinnai water heater. Five stars to Scott!
Scott, Bob and the team at Sweetwater we're very professional and helped me get all the information I needed to decide on a hot water heater replacement. Communication was great and they arrived when they said they would. Would happily call on them again in the future.
Mario was fantastic!!! On time, respectful, fixed the problem, gave tips and reassurance for the future. His priority was fixing the immediate problem and prevention, not non-essential expensive upgrades.
I picked Sweetwater since they were local to Apex and not tied to some larger chain. I'll add to the positive reviews that also caught my attention. The fellow was pleasant on the phone, showed up exactly when promised, quoted a very fair price, and did good work. We now have a third hose faucet on one side of the house that was sorely missing one. Thanks for a solid job!
Sweetwater Plumbing communicated well about setting the appointment and letting me know they were on their way. Scott assessed the problem and gave a variety of options to fix it. The work was done well and everything was clean and in good shape when he left.
Came in, explained the issue, gave me the quote, got the work done quickly, and answered all my questions. Couldn’t have asked for a better experience. Very easy.
Mario 