The call in service told me originally it would be 4 weeks , but within a hour someone called from Safe Electric saying, "You're having a real emergency we can have someone out there tomorrow, for the same $69 fee." I was grateful and shocked at no additional high weekend fee. Mickey was great!! He gave up his Sunday to help out our household. AEP has come the day before and told us our main ground line from the weather turn where their line ends to the outside meter, and from there to our breaker box needs to be replaced. As an added bonus our breaker box is under recall. So he replaced all of it for us on a Sunday. It was pricey but not as terrible as I feared. They also offer 12 months same as cash, which made it was less painful. I would ask to have Micky back as my service tech again. Straightforward, honest, and funny is always a plus.
I was very pleased with my experience as a Safe Electric customer! The office/scheduling team is incredibly responsive and helpful. Scheduling an initial inspection and then the work afterward was an absolute breeze. Safe Electric offers financing plans that made this project feasible for me. My only complaint would be that the interest free period is relatively short. Zack W. led the team during the work at my home, and I can't say thank you enough, he was excellent! Zack and the team were very respectful of me and my home, communicated everything they were doing, and took the time to explain things I wanted more information about. I feel confident in the electrical safety of my home, and the quality of the work done (re-devicing, fire guard/arc vault breaker installation, 2 outdoor outlets installed, and a full service). Additionally, the team was incredibly dog friendly which made the whole experience even easier. I'd reccomend Safe Electric and particularly Zack to anyone! In fact I've already passed their information to some family members. Thank you Safe Electric!
Rhet showed up as promised, text he was on his way was a great help. Very professional, explained everything in a way I could understand. No pressure on the estimates.
On time, I tried another electrical service who cancelled twice after the time they scheduled to be here. The text letting me know they were on the way was great. Rhett was very thorough and explained what could and could not be done. No pressure estimates. I scheduled 1 job to be done, will follow up once it is complete.
After being without power for 3 days due to AEP s response to June 2022s heatwave we had power restored for 1 day only to have our tree to fall on our power line and we had to go an additional week without power. Rhett and Reese both came quickly to do an estimate and within 2 days (after home insurance approved) we had our power restored and a surge protector installed too! They both gave us great advice about our home and explained how our home was impacted due to the event. Both members made us feel comfortable and safe trusting them to work on our home so we could continue to live there. My husband and I are both extremely grateful for their help! We even got to know them and their lives outside of work, showing us just how human they really are. I recommend Reese and Rhett to anybody and everybody looking for great teamwork, electrical skills, or even just to talk. 6/5 stars would recommend
These guys came in replaced my old worn out breaker box and reworked my fuses labeling all breakers. They were able to get me up and running with little down time! They were very respectful of me and my pets! I will call them again for sure!! Thanks guys!
I told my husband that Bob and his partner from Safe Electric were the best contractors I ever had! And I truly mean that. They were extremely knowledgeable, fair and honest. We will definitely use Safe Electric again!!
Prompt and on time service, Johnathan and his co-worker were very polite and friendly as well as clear about the plan, process and cost. Excellent! Highly recommend
Bob and his colleague (I believe it was Nick) were knowledgeable and professional, as well as honest. I would highly recommend them.
Bryce was fantastic, and we dont have to worry about the Electric to our home thanks to him. He also did a great job installing our security lights, and was a really nice guy. The dogs loved him too
Did very rapid work, installing four lights in an hour. The cost was reasonable. Jon And his assistant were very professional, friendly, thoughtful and worked very fast. The fixtures were expensive, and they took good care of them. Gave me a quote in advance that was accurate, so no surprises.
Mikey was awesome. Very upfront and honest. Appreciate coming out on short notice to fix the issue in a very professional manner. Thanks!!
Mikey and his apprentice did a great job - very efficient, conscientious and thorough. They explained the work they completed and gave great recommendations for future service.
Mikey and Donnie were knowledgeable and talked me through every step. Truly appreciate them and this company who will now take care of all my electrical needs! Thank You!!
Ben and Safe Electric are outstanding. Their pricing book makes the costs discussion go smoothly. Ben was honest and awesome to work with. Would recommend them to anyone.
Technician Mikey was on time. He was pleasant, informative and confident. Thoroughly inspected electrical equipment. It was a brutally hot day and he did the full job which took hours. I'm very happy with the work. I will definitely call Safe electric again with any further needs.
They did a great job! They showed up on time and were friendly and compassionate!I would recommend them!
These people saved our home last Easter ... Our breaker box was tripping circuits and electricity was coming out through the box we called safe electric they came out on Easter and redid our whole box and made our house secure and safe I would refer these guys to anybody
We had an electric upgrade/repair through Safe Electric. They were prompt and super helpful. They arranged for us to get the job done within only a few days. We really enjoyed all of them and their work. Thanks to Mikey, Zack and Jack!!
How do you say for electric and Ben for a couple years now maybe at least a year and a half Ive done a lot of work to my home brought it up to code and its working real well Ive always enjoyed seeing Ben and his help Mikey and a few of the others work. Congenial pleasant always ready to help and usually they get the weird stuff I want done done. I enjoy Safe Electric and the people that Ive come in contact with.