Overall, could not be more satisfied with the service, and the outstanding demeanor of Ben who provided the service. Offered helpful information, was patient, did everything we asked of him and more. Would highly recommend him. He is an excellent representative of Safe Electric.
Great experience with a very personable and knowledgeable team. Appreciated the whole process and am very happy with the end result.
This is the second time Calab has come out to my house. He was very professional and friendly. Took on task anyone that was given.. I would give him 10 stars if I could Thanks Calab your awesome
Brendon and Eric were very professional and went above and beyond the work we asked them to perform. They were on time, cleaned up after themselves and explained everything to us in great detail.
Jonathan took the time to go over all of my options and work within my budget. It was great doing business with Safe Electric.
Caleb took the time to really explain whats going on in my home and options for going forward. He made a stressful situation feel much more manageable.
Rhett was great. He was very thorough in explaining the situation and options. He was professional and polite. I totally trusted what he was doing.
This company was awesome!!! Had a bad electrical problem with sparks lighting up my basement even with the breaker box off on New Year's day. Had to call South Central out to shut electricity off in my house. They were open on Sunday and even though the couldn't come out on Sunday, they came out first thing on Monday morning even being short handed on help. The receptionist Eva was delightful to talk to and the technician Zach was very polite and professional. I am sorry that I cannot remember the name of the other guy but they had my problem fixed by the end of business day. Considering they had to run lines from the weatherhead down to the meter box and into the breaker box. Amazingly they actually had meter boxes (which you can hardly find in Columbus), it is a box I like a lot better than the old ones. They also brought my meter box and ground wires up to code. I even had a South Central representative tell me I was in good hands with this company when I told her who was doing the work. I would highly recommend them.
Absolute Pro's - will definitely hire them again. A rare combination of great customer service, professional knowledge and able to work within our budget range. Thank you -
He is a nice person and my husband says he does not rush things. Very helpful and he likes the fact that he wore mask and booties. Thank you
This was our second time working with Ben and Safe Electric. Mikey and Garrett were also on this job. They did a great job. They were professional. They were on time. Ben does a great job of explaining every step with no high pressure sales tactics. We use Safe Electric because of Ben and will again.
Very professional explanations from start to finish. They solved our problem and checked a few other things in the house as a bonus. Friendly from the person who took my original phone call to the technicians who showed up.
Bob and Sean were great! They worked well as a team and made sure we got exactly what we wanted.
Easy to deal with. Courteous. Answered my questions. Made me feel confident about my repair.
We had to have SE come out 3 times, and each time we were treated professionally. Couldn't be happier with the service and timeliness of it all!
This was my second time working with Ben and Safe Electric. Mikey and Garrett were also on this job. They did a great job. They were professional. They were on time. Ben does a great job of explaining every step with no high pressure sales tactics. I use Safe Electric because of Ben and will again.
Rhett and his colleague were great! They were very knowledgeable and understood the problem quite well. They had great advice. And I was very pleased with their solution to our electrical problem. They did a great job fixing everything and it all works now! I highly recommend Rhett and his colleague, and would like to have them come out again to upgrade our old electrical system to code.
Jon and Donovan were prompt, friendly and know their stuff. The job was a bit of a puzzle to solve, but they were methodical and determined to find the root cause and fix it. Very appreciative of the quick response 2 days before Christmas!
I called in a panic and after hours. Zach responded within 30 minutes, he assessed the situation and immediately called AEP. He was very responsive, informative and stayed while AEP was out to answer any questions and to ensure we understood the issues and how they needed to be fixed. He was honest and reassuring as well as very confident and knowledgeable. Definitely would call in the future if needed.
These guys were friendly, professional, and quick. They worked with us to understand our needs and explained an unsafe condition with a couple of the circuits. Once we get a little further along our reno journey I would definitely consider calling them again.
Ed and his other technician Kyle came out today to redo my entire panel. They worked to get my job done quickly, neatly and professionally. Hands down the best professional service Ive encountered and will be returning for future jobs.
Very friendly staff. If you need anything done with your electrical work I highly recommend Safe Electric
I was very pleased with service. They didnt try to do services that werent needed. Plus I really liked that they did a 10 point check on the electric. I have an older home so that made me feel better. I plan on using them for all my future needs, plus I definitely recommend Safe electric to my neighbors and family.
Very professional, respectful of home, quick and timely, clearly explained what would happen, what was happening, and what had happened, answered all questions satisfactorily. Highly pleased with this company, will recommend to anyone who needs electrical work done.
We had Safe Electric out to assist with some wiring going to our deck and hot tub. Brendon was knowledgeable and went to work quickly and got the job done. We were pleasantly surprised on how efficient he was. He explained all he did and was extremely courteous. We would definitely recommend Safe Electric!
Arrived promptly and assessed the situation to my satisfaction although the work will require a return visit.
Scheduling was made extremely easy and the staff was polite. The service technician who came out was very knowledgeable about his trade and was happy to share future pointers and tips. Huge props to Ed who came out and did a great job explaining what was needed and ways to prevent future problems. He was able to help us come up with a game plan for some other projects and what to expect. I highly recommend these guys as I also work in the service industry. These guys are customer oriented and they know what they are talking about
Tom is as thorough and considerate as anyone Ive ever had on my property for quotes, service maintenance, repairs and installations. Knowledge, respectful and courteous; all that!
My review with better business bureau: Matt was the one to turn to in my crisis. He arranged for Ed to arrive, assess, explain, quote and supply materials for my unique project and expertly serve as an outstanding electrician brilliant gift! Ed and his team tirelessly and in good spirit and humor worked many hours and are now considered true rescuers and friends. We are so pleased and safe! to flip the switch and power our project. Merci beaucoup!!!