Preparing a list of awesome comments from our customers!
Great job! Took a few minutes extra but only without water for 5 minutes. Knowledgeable and informative, he showed me a lot about the plumbing in our house. Thanks Josh!
Chris was very thorough in his explanation of different products and options that could work for our heating and cooling. He had a great sense of humor but was also straightforward on what would/wouldn’t work for our space. Would highly recommend!
They arrived within a couple of hours and both service men were polite and efficient. My problem was solved in minutes!
Jamie came to service my HVAC system today. He was very professional and explained everything carefully. In addition to servicing my furnace, he carefully explained the most affordable options available if I want to upgrade my HVAC system.
Can't say enough good things. Ryan and Jamie installed an entire heat pump A/C system for 3 floors. They were on time, professional and courteous. Before they left they checked to make sure I was completely happy with their work. I am! You tell me if this is 5 star service or what?
Scott and Josh arrived within my time window given. Both were very professional and everything was all tidied up after they finished the job. They came to replace the last piece of cast iron pipe. It was not an easy working space but, Scott did an incredible job replacing it! Very pleased with how it turned out. Thanks so much!! Mike and Julia your Team is truly amazing!! Tina C
Nick was friendly, well spoken and clearly knowledgeable. He did a great job of explaining the remodel options for our bathroom and also asking lots of questions to determine the our wants. Another great experience with Notturno.
Office staff very polite and friendly, requested an appointment for service for furnace. Appointment was scheduled for the next day. Jamie the technician was right on time. Factory correct part has been ordered and office will notify me when part comes in to schedule return visit.
NIck was great to deal with. Very personable and informative. Has excellent knowledge and had some great suggestions.
Thank you! Great job Jamie..I will follow your directions when I turn my heat off for the winter. The magic markers instructions were just what I needed!
Our experience was awesome, called at 8am and had a tech out at 10:30. He was friendly, knowledgeable and efficient. Problem was corrected and I feel very confident in the work performed. I will definitely call Notturno in the future, if need be. I have hot water again! "Towel Please"
I want to extend my greatest satisfaction to the work done by Scott Haley and his assistant Colby. They were prompt , listened to my needs evaluated to work to be done provided a quote . The work was done professionally and the areas were spotless after they cleaned up. Took the time show me the work that was completed and asked if I had any questions. Scott and Colby are assets to your organization and please pass along my pleasure with their work.
We woke up today with no hot water. I called Notturno around 11:00am. They came very quickly figured out that I did need a new hot water heater which I had assumed. And they installed, cleaned up and left and were gone by 1:30! Scott and Sawyer were great and professional and explained everything. I am so happy with the work, as scary as something like this can be...they made me completely comfortable. You have a customer for life now.
I highly recommend Notturno Plumbing, Heating & Air conditioning. We were having issues with our split ductless system. It would freeze over, constantly. We contacted the original installers multiple times to help fix the issue. After the THIRD time out they actually gave us the real reason why it wasnt working, and they suggested a sales rep. We felt they over quoted us, and I told my husband to call Notturno for a second opinion. John came out to look at our equipment, and said what the other sales company quoted us wasnt too out of the range of normal, but also said there was no need for a few things, which saved us a lot of money. Matt and another gentleman as well as an apprentice came yesterday to fix our problem, and now after MONTHS of living without heat, they fixed the issue in 1/2 of a day. They were friendly, and professional. We felt like we mattered, and we werent just a number or dollar sign. We couldnt be happier with the repairs and customer service.
These guys were Excellent,like a well oiled machine! (Ryan,Ross,Matt and the young kid) With all the contractors in and out of house over the last 5 months, they are by far the best as far workmanship, time management, communicating, cleaning up afterwards and following up. The all took the time to answer all my questions with feeling like I was bothering them. Chris and Erin have also been excellent to work with!
Excellent service team ! Prompt, professional, very courteous and neat. Especially great experience with zack, Josh, and Chris Chartier over the course of a couple of days. Highly recommend!!
Mikes plumbers always perform their tasks will impeccable professionalism. The installation is perfect. Three specific instances stand out. First, both technicians wore protective shoe covers when they entered the living area. This shows consideration and professionalism. Secondly, the technicians remained well beyond the work day to ensure that we had heat and hot water before they left. Proof of commitment to the customer. Third, there was an previously existing small leak in a fitting that became serviceable when the pipe was drained. It was repaired despite that it was not related to anything with the installation. I cant recommend Notturno Plumbing and Heating strongly enough.
We had such a positive experience working with Notturno for getting our heat pump installed that I just wanted to take a minute to post a very positive review. I cant say enough good things about the owner Mike Notturno and his entire team that helped in this process. 5 star service from beginning to end. If anyone is on the fence about choosing a company to install your heating system, Ill make it easy for you. Go with Notturno. Youre welcome.