Preparing a list of awesome comments from our customers!
Scott and Andrew did an outstanding job in executing the procurement and installation of a new water heater, replacing a leaking (under warranty) water heater. Attention to detail, communication with vendor and customer (me), and professional installation were top notch. Appreciate their efforts!!
It was aa pleasure to have Chuck and Arthur work on the dryer in our home. First, they were scheduled by the front office to come as soon as possible to do the work. Once they got here they then kept us informed about their progress and took care of the needed service quickly. We are glad to have had them here.
Today, Josh Delin, plumbing tech from the Notturno staff was here to perform maintenance on our water heater and do a whole house review of all the plumbing. He was very thorough and took time to explain each of his findings, including a leaking kitchen sink faucet, that we were unaware of. While there were a number of issues, Josh helped to prioritize them and did a really nice job explaining them. We will be moving forward with some of his suggestions. At the risk of being repetitious, the Notturno staff continue to impress. We are so pleased we moved our account to this company! Hats off to Notturno and to Josh!
Chris was very informative, helpful and thorough. Notturno did a fantastic job!!! Thank you to the whole team! Chris, Nick, Zach and Shawn. Looking forward to being extremely comfortable this summer!
Ashley was great , very professional and did an excellent job I will always use Notturno for my heating and AC needs
Aaron did an excellent job of checking and tuning up our a/c system. He was knowledgeable, patient and explained everything very clearly.
Notturno is always there when you need them! All techs/office staff have been very professional and helpful with any issue that has arise.
Originally was experiencing a leak in my basement. Had two other HVAC companies come out to do some "work" and they could never fix the problem. One of them even came out three separate times regarding it and then the fourth time canceled on me. Their loss was Notturno's gain. Jamie came out and after 15 minutes knew exactly what the problem was a fixed it. Was very impressed with Notturno and their services.
Great team of guys finished the AC install in one day and kept me up to date throughout the day on their work and status.
Ashley came to our home today to service our central a/c and she was absolutely lovely. Very professional, knowledgeable, and friendly! She explained her recommendations in simple and easy to understand language and did not use any high pressure sales tactics to get me to buy a membership. That was so refreshing, since other companies in the past were super aggressive with that stuff. I highly recommend Notturno and Ashley! :)
Sean was very professional, knowledgeable, and communicative about what our options are and was thorough in the quote process. I look forward to receiving the final quote!
Sean was very professional and explained the situation clearly with the appropriate comments to support his recommendations.
Aaron was very patient and explained clearly why my mini split wasn’t working. Now i’m going to murder Carlucci Concrete! Ha-Ha!
I had an emergency with water in my basement and called Notturno and they were down within 10 minutes. The manager, John was superb. He surveyed the entire situation came up with the issue and called his men and they fixed it. Colby and Mario were fantastic. In addition to John, who fixed everything within two hours or less. Notturno will be my go to plumber from now on Had to have some things tweaked and Josh and Arthur came a few days later and things ran smoothly Needed to call them again and Rich and Josh came immediately and the issue was solved. I have never had such absolutely pleasant and helpful workers in my home as Notturno home services. I am totally stunned by their respectfulness Notturno is the best!
Did a very big job for us over a few Appointments . They were always on time with excellent communication from start to finish. Mike explained to us what was needed in a way we could understand. All the technicians were professional and coordinated with each other. I would definitely recommended them.
Josh and Arthur did a fantastic job today in repairing our leak. They were punctual, friendly, knowledgeable, polite, and just a real pleasure to work with and they should both be commended. This is the second time I have used Notturno for a fairly comprehensive job and I was exceptionally pleased overall ( similar to my last experience). Notturno has consistently provided excellent value and quality in terms of their work. And the people they employ are really professional and easy to deal with. Again, great job today Josh and Arthur!
Our experience was awesome, called at 8am and had a tech out at 10:30. He was friendly, knowledgeable and efficient. Problem was corrected and I feel very confident in the work performed. I will definitely call Notturno in the future, if need be. I have hot water again! "Towel Please"
I want to extend my greatest satisfaction to the work done by Scott Haley and his assistant Colby. They were prompt , listened to my needs evaluated to work to be done provided a quote . The work was done professionally and the areas were spotless after they cleaned up. Took the time show me the work that was completed and asked if I had any questions. Scott and Colby are assets to your organization and please pass along my pleasure with their work.
We woke up today with no hot water. I called Notturno around 11:00am. They came very quickly figured out that I did need a new hot water heater which I had assumed. And they installed, cleaned up and left and were gone by 1:30! Scott and Sawyer were great and professional and explained everything. I am so happy with the work, as scary as something like this can be...they made me completely comfortable. You have a customer for life now.
I highly recommend Notturno Plumbing, Heating & Air conditioning. We were having issues with our split ductless system. It would freeze over, constantly. We contacted the original installers multiple times to help fix the issue. After the THIRD time out they actually gave us the real reason why it wasnt working, and they suggested a sales rep. We felt they over quoted us, and I told my husband to call Notturno for a second opinion. John came out to look at our equipment, and said what the other sales company quoted us wasnt too out of the range of normal, but also said there was no need for a few things, which saved us a lot of money. Matt and another gentleman as well as an apprentice came yesterday to fix our problem, and now after MONTHS of living without heat, they fixed the issue in 1/2 of a day. They were friendly, and professional. We felt like we mattered, and we werent just a number or dollar sign. We couldnt be happier with the repairs and customer service.