Update from a repeat customer! Rich A was here today to assess a leaking toilet. Completely transparent with pricing before doing a thing, reviewed every option, did not push a sale, assessed another issue I was very worried about but he was VERY reassuring about, and offered guidance about pursuing options for central heating and A/C. He was super punctual, patient, knowledgeable, clean and professional. LOVE that there was no attempt to oversell, direct me to non-urgent or unnecessary services, or use scare tactics to promote upgrades for my old house! Plumbing is ALWAYS expensive, no way around it (if you want it done right). It’s about trust, professionalism and knowledge. Always hurts a little to pay the trades, but the quality is worth it!
Ross, James, and everyone at Notturno were easy to work with, clean and respectful. I would recommend them to anyone for ductless and ducted heat pump systems.
Notturno home services has just completed an A/C and heat pump for me what a great crew came out to our home . They were on time got right to work. Dealing with the scheduling was a breeze the people in the office were fantastic and I thank you . It all started with Chris again on time and very knowledgeable explained everything. Everything went flawless. I thank the owner and everyone for a job well done. Rare these days. Thank you again. William Garron
Had a great experience with Notturno and Jaime the technician! He did a thorough check of our system and was very professional.
Once again, Jamie was great! He offered a few different solutions and took care of us quickly and efficiently. Warm personality and extensive technical knowledge go a long way! Thank you Jamie!
Chris was very professional and very knowledgeable about his field and a nice person to do business with
The service was great and I hope that the work that was done will provide a solution for the leak from the toilet! Thanks very much to Chuck and Ryan!
Chuck Ross, came out and went over the work that was going to be done and introduced me to a crew member Joshua who would be heading up the work with his team. Everything was gone over thoroughly so we knew what to expect. We felt very comfortable with their professionalism. The next day Josua and Shawn and a few more crew members came out to do the job (two mini-heat splits), everyone was very professional, did a quick review of what was going to be done, they were very clean about coming in and out of the house. They also did a great job of cleaning up afterward. I was shown how to use my new equipment while testing it out and I thanked all of them for doing such a great job. They also completed the work in less time than was originally estimated. I am not only very pleased, but I also have some other future work I would like this company to do. Looking forward to future business. Thank you again!
Joshua Thank you Ross for the pre-work review and what we should expect. You were right on about everything and we were very pleased with the results.
Ross 
Scott was incredibly nice, he reviewed the system in detail and reworked it perfectly. It came out very nice and is fully functional for the future. Thank you Scott for the great work and to Erin for squeezing the fix in today. Perfect timing as the contractor is starting tomorrow on the wall installation.
Scott 
Jamie explains everything very carefully. He gave me a thorough explanation of the work he had done on my furnace, as well as work that was recommended for the future. He clearly indicated what work was considered necessary vs. What work was "recommended". I appreciated his professional manner, as well as his patient answers to my questions.
Jamie Nick was knowledgeable and very efficient. He went out of his way to explain everything and had some great insights. Appreciate the professionalism and great service!
Nick I had an emergency with water in my basement and called Notturno and they were down within 10 minutes. The manager, John was superb. He surveyed the entire situation came up with the issue and called his men and they fixed it. Colby and Mario were fantastic. In addition to John, who fixed everything within two hours or less. Notturno will be my go to plumber from now on Had to have some things tweaked and Josh and Arthur came a few days later and things ran smoothly Needed to call them again and Rich and Josh came immediately and the issue was solved. I have never had such absolutely pleasant and helpful workers in my home as Notturno home services. I am totally stunned by their respectfulness Notturno is the best!
Did a very big job for us over a few Appointments . They were always on time with excellent communication from start to finish. Mike explained to us what was needed in a way we could understand. All the technicians were professional and coordinated with each other. I would definitely recommended them.
Josh and Arthur did a fantastic job today in repairing our leak. They were punctual, friendly, knowledgeable, polite, and just a real pleasure to work with and they should both be commended. This is the second time I have used Notturno for a fairly comprehensive job and I was exceptionally pleased overall ( similar to my last experience). Notturno has consistently provided excellent value and quality in terms of their work. And the people they employ are really professional and easy to deal with. Again, great job today Josh and Arthur!
Our experience was awesome, called at 8am and had a tech out at 10:30. He was friendly, knowledgeable and efficient. Problem was corrected and I feel very confident in the work performed. I will definitely call Notturno in the future, if need be. I have hot water again! "Towel Please"
I want to extend my greatest satisfaction to the work done by Scott Haley and his assistant Colby. They were prompt , listened to my needs evaluated to work to be done provided a quote . The work was done professionally and the areas were spotless after they cleaned up. Took the time show me the work that was completed and asked if I had any questions. Scott and Colby are assets to your organization and please pass along my pleasure with their work.
We woke up today with no hot water. I called Notturno around 11:00am. They came very quickly figured out that I did need a new hot water heater which I had assumed. And they installed, cleaned up and left and were gone by 1:30! Scott and Sawyer were great and professional and explained everything. I am so happy with the work, as scary as something like this can be...they made me completely comfortable. You have a customer for life now.
I highly recommend Notturno Plumbing, Heating & Air conditioning. We were having issues with our split ductless system. It would freeze over, constantly. We contacted the original installers multiple times to help fix the issue. After the THIRD time out they actually gave us the real reason why it wasnt working, and they suggested a sales rep. We felt they over quoted us, and I told my husband to call Notturno for a second opinion. John came out to look at our equipment, and said what the other sales company quoted us wasnt too out of the range of normal, but also said there was no need for a few things, which saved us a lot of money. Matt and another gentleman as well as an apprentice came yesterday to fix our problem, and now after MONTHS of living without heat, they fixed the issue in 1/2 of a day. They were friendly, and professional. We felt like we mattered, and we werent just a number or dollar sign. We couldnt be happier with the repairs and customer service.
These guys were Excellent,like a well oiled machine! (Ryan,Ross,Matt and the young kid) With all the contractors in and out of house over the last 5 months, they are by far the best as far workmanship, time management, communicating, cleaning up afterwards and following up. The all took the time to answer all my questions with feeling like I was bothering them. Chris and Erin have also been excellent to work with!
