Marlon was awesome!!! Love his thorough explanation!

Staff is helpful and Richard (service technician) was able to provide maintenance on system and answer any questions that I had. Richard arrived on time and was professional and efficient. Phil came and installed my filter, I have used Parks Heating and Cooling for the last 15 years and have never been disappointed with their service yet the price for one furnace filter was extremely high so I recommend buying them elsewhere. Also, my system is almost 3 years old and in my opinion should not require any new parts. If a part was so important I don’t understand why it was not included when the system was designed. More research on my end is required to determine whether the cost is worth the investment. The plumbing service offered by Parks Heating & Cooling is top notch. The plumber, Keith was knowledgeable, courteous and was able to resolve my issue quickly.

Great customer service

Richard was great. He arrived on time, worked quickly, and explained everything he was doing. He provided pictures of problem areas as he went along. He was also very personable, which was a definite plus! Overall a 5 star experience

Awesome service. Super friendly and extremely efficient. Two thumbs up for Roberto. He's a keeper!!!!! Good job. Thanks

The technicians was prompt and thorough.

Michael and another technician were prompt and efficient. Owen came out on time, diagnosed the issue and gave suggestions very pleased

My service person Tony was courteous and thorough. He provided me a complete explanations of the service. I'm glad Parks was the original contractor in my subdivision, I am always pleased with their work and personnel!

Very knowledgeable and friendly.

He was excellent.

Polite and professional.

My technician Joe was great. Very nice, diag the system and told me the cost before completing the repair. A little pricey, but I am paying for the knowledge I don't have. Scheduling wasn't straightforward. I was told between 4pm and 8pm, service took place well after 8pm, however; service was nice and I will keep the service plan I signed up for because of the technician Joe.

Very good communicator, clear information and options provided. Very professional, great job!

Abdul is excellent!!!

Larry was professional and explained the repair issue thoroughly.

Excellent service

As always, Tom did an excellent job and was very friendly and professional.

I always appreciate how thorough Alberto is. He always lets me know what needs to be addressed and the time frame it needs to be addressed in. I trust his opinion and service.

Pax was very helpful a professional Many Thanks.

The technician's name was Joseph.

Thank you very much for continued excellent service. Abdul was very efficient, professional and helpful in his explanation of the work that was done and the condition of the HVAC system.

Plenty of advance notice of scheduled visit. Tom & Eric inspected electrical service & fortunately found no issues.

Abdul did a good job. His name is not in your list.

left it on google; Shaun did a great job

Malik is very professional. I would get the written estimate soon.

A

Very good communication!

Great service! No complaints

Very professional service!

Fine

Juan Gallardo, Great technician kept me informed on coming issues on my system, did a great job.

The price was good and the technician explained everything to me that was easy to understand.

Called yesterday for air-conditioning problem. someone came the same day to determine problem(Thanks Maynor) Always prompt, courteous service . Also, thanks to Tripp. Recommend this company highly!!

We have a Spring/Fall Maintenances agreement with Parks for the last 2 years and we have been extremely satisfied with each service and each technician. After having our thermostat replaced the day before, we had a technician out yesterday for the Spring Maintenance but he was unable to identify why the A/C unit would not turn on. We had the company out that replaced the thermostat, and they felt it may be the A/C unit, so we contacted Parks today and they sent out Mike (a supervisor with Park) to look into the issue. With some detailed troubleshooting, he identified that is was a broken wire in the back of the thermostat. He asked what troubleshooting was performed by the previous technician and we explained that did not touch anything pertaining to the thermostat. Mike wanted to know the name of the technician so he could follow-up with them. He also completed the Spring Maintenance and wavered the $75 service call fee. The other thing we were impressed with in Mike is that he worked closely with the technician from another company who installed the thermostat and showed them how to troubleshooting such issues. He could have easily blamed or belittled the other technician, but he was extremely professional and used this as a coaching moment.

the technician David was on time and very thorough. He checked every thing to make sure all of the issues were addressed.

Sergio is the best. Timely, helpful, efficient

Fabulous folks at Parks. Very friendly and professional.

Sunday with heat stopped and a call to Parks with tech here same day!!! Heat back on with awesome Tech!! Weve used Parks at this home for 11 years and our previous home for 7. Great service.

Tech was outstanding. Planned on just a check up but was so impressed signed a contract for yearly service and inspections.

First time using Parks and I am very pleased with outcome. Sergio was very professional and knowledgeable. The winter check up was done very efficiently. Thanks for the great service.