Preparing a list of awesome comments from our customers!
Excellent service ! Brandon was very knowledgeable and respectful. Thank you for getting my heat strips back in order.
Abdul is an excellent service technician. He is knowlegable and thorough. Abdul is very courteous and professional. He gave us valuable information about our systems and thermostats.
Brian & Kyle were fantastic. They installed my new new heating system. They were so friendly and very knowledgeable. Thanks Parks Heating & Cooling for having exceptional employees like Brian & Kyle.
This company did a great job of keeping me informed of the day and time of the appointment, and followed up with me to see if I was interested in a (more expensive) solution to the original humidity problem.
As always, great service from the guys at Parks Heating And Air! Joe was super friendly and knowledgeable. It was a pleasure to have him in our home. Great job!
A special Thank You to the PARKS HVAC team including Maynor, Pax Sabates, Bryan and Nick for your professional 5 star service. Very much appreciated! Pat and Alan K
Rob my technician was awesome! He is super knowledgeable and very friendly if I have anymore problems Hope he comes to help!
I always appreciate how thorough Alberto is. He always lets me know what needs to be addressed and the time frame it needs to be addressed in. I trust his opinion and service.
Alberto Thank you very much for continued excellent service. Abdul was very efficient, professional and helpful in his explanation of the work that was done and the condition of the HVAC system.
Plenty of advance notice of scheduled visit. Tom & Eric inspected electrical service & fortunately found no issues.
Called yesterday for air-conditioning problem. someone came the same day to determine problem(Thanks Maynor) Always prompt, courteous service . Also, thanks to Tripp. Recommend this company highly!!
We have a Spring/Fall Maintenances agreement with Parks for the last 2 years and we have been extremely satisfied with each service and each technician. After having our thermostat replaced the day before, we had a technician out yesterday for the Spring Maintenance but he was unable to identify why the A/C unit would not turn on. We had the company out that replaced the thermostat, and they felt it may be the A/C unit, so we contacted Parks today and they sent out Mike (a supervisor with Park) to look into the issue. With some detailed troubleshooting, he identified that is was a broken wire in the back of the thermostat. He asked what troubleshooting was performed by the previous technician and we explained that did not touch anything pertaining to the thermostat. Mike wanted to know the name of the technician so he could follow-up with them. He also completed the Spring Maintenance and wavered the $75 service call fee. The other thing we were impressed with in Mike is that he worked closely with the technician from another company who installed the thermostat and showed them how to troubleshooting such issues. He could have easily blamed or belittled the other technician, but he was extremely professional and used this as a coaching moment.
the technician David was on time and very thorough. He checked every thing to make sure all of the issues were addressed.
Sunday with heat stopped and a call to Parks with tech here same day!!! Heat back on with awesome Tech!! Weve used Parks at this home for 11 years and our previous home for 7. Great service.
Tech was outstanding. Planned on just a check up but was so impressed signed a contract for yearly service and inspections.