The service from Parks Heating and Cooling is always excellent. The technicians are always professional, personable and helpful.
During our annual review of the heating system, it was determined that our unit was old and there was a release of carbon monoxide in our home. Based on that and the age of the unit, we wanted to replace immediately. The next day, we had both the AC and the Heating unit replaced. It was raining heavily, but they were at our home as scheduled. The men were knowledgeable, quick and so very polite. Even though the ground was soaked, they respected our lawn which was amazing. We would definitely recommend this company.
Pax provided quiet and complete service in a respectful, socially distance manner. Would not hesitate to have Pax in the future to service our units.
Pax was respectful of social distance within the house. Was quiet and efficient in work time. Provided recommendations to extend life of compressor and improve air quality within the home. Very professional.
Today's technician was Maynor Agular; he was wonderful! Maynor was efficient, friendly and professional. I have never been dissatisfied with any of the services I've received with Parks Heating & Cooling. I highly recommend Parks Heating and Cooling Services.
Steven was on time, professional and cleaned up after the work was completed. He explained everything we was working on and our options clearly. Thank you.
Today's technician was Maynor, and he was wonderful: efficient, friendly and professional. I have never been dissatisfied with any of the services I've received with Parks Heating & Cooling. I highly recommend them without reservation.
My entire experience from the moment I called up to the arrival and work performed by the Service Tech was great. Everyone was professional, courteous and helpful, thanks.
We were very pleased with how quickly Mike Kimberlin came to add the filtering system to our AC unit. Very professional and knowledgeable we will continue with them for all our maintenance.
Called yesterday for air-conditioning problem. someone came the same day to determine problem(Thanks Maynor) Always prompt, courteous service . Also, thanks to Tripp. Recommend this company highly!!
We have a Spring/Fall Maintenances agreement with Parks for the last 2 years and we have been extremely satisfied with each service and each technician. After having our thermostat replaced the day before, we had a technician out yesterday for the Spring Maintenance but he was unable to identify why the A/C unit would not turn on. We had the company out that replaced the thermostat, and they felt it may be the A/C unit, so we contacted Parks today and they sent out Mike (a supervisor with Park) to look into the issue. With some detailed troubleshooting, he identified that is was a broken wire in the back of the thermostat. He asked what troubleshooting was performed by the previous technician and we explained that did not touch anything pertaining to the thermostat. Mike wanted to know the name of the technician so he could follow-up with them. He also completed the Spring Maintenance and wavered the $75 service call fee. The other thing we were impressed with in Mike is that he worked closely with the technician from another company who installed the thermostat and showed them how to troubleshooting such issues. He could have easily blamed or belittled the other technician, but he was extremely professional and used this as a coaching moment.
the technician David was on time and very thorough. He checked every thing to make sure all of the issues were addressed.
Sunday with heat stopped and a call to Parks with tech here same day!!! Heat back on with awesome Tech!! Weve used Parks at this home for 11 years and our previous home for 7. Great service.
Tech was outstanding. Planned on just a check up but was so impressed signed a contract for yearly service and inspections.
First time using Parks and I am very pleased with outcome. Sergio was very professional and knowledgeable. The winter check up was done very efficiently. Thanks for the great service.