Randy was obviously experienced and knowledgeable. We looked at options and settled on the best approach to get to estimates. Top notch all the way!
Our A/C installer Jake was a total pro.and a great guy! We could not be more thrilled with this company and the level of customer service he provided to get the job done!
Leon came out and fixed what the original Steves plumber did not do. And Leon was quick and courteous. Steves plumbing should hang onto guys like Leon!
Leon Randy did an excellent job! A+++ communication, expertise, quality of work, and customer service!
Randy Matt was quite knowledgeable! Explained the problem did not affect the function of the water heater and suggested I needed no repairs at this time.
Matthew Steves plumbing and air-conditioning was great ! Super nice guys and just a great all around service. Really refreshing to see quality service like that on Maui.. Nate is one of a kind . Cobb was great as well . The whole crew was ! Thank you guys for doing such a good service and job . Truly a pleasure doing business with Steves .
The service from start to finish could not have been better. First contact was to book an appointment...polite, efficient and considerate of time constraints. We were informed when the plumber was enroute. Hoku did a great job...quick problem solver, worked efficiently and competently. He was nice enough to show us how to problem solve if the same situation were to occur again. I would give Steve's 5 stars.
Your entire contacts must be commended. Everyone is so nice and friendly. I really like the fast and efficient service. Mr. Aquino is very courteous and such a nice young gentleman with manners.
Randall Mathew, sat with me and went over in detail of his visit today. He gave me a very good feeling of what I have to do to follow up in addressing this situation. Thank You Mathew,
Matthew They were able to come right away to fix the problem. Shon was very nice and fixed it quickly. Much Mahalo!
Great job by the tech. He found our leaks and was very professional while working. Highly recommended.
Aaron We recently had Mike Ehlen come out and install new garbage disposal & waste piping. He did a awesome job! He was courteous and professional! Also cleaned up and disposed of rubbish! 5 star job. Mahalo Mike.
We loved Matthew. He was educational, professional, responsive and friendly. If he is representative of all the mployees of Steves then Steves has chosen well, the dispatchers are also very professional, pleasant and responsive.
Matthew We just completed our annual inspection. John showed us about an additional cleaning of our OVE bidet toilet. He also cleaned out our upstairs sink that actually had caulking in it which caused the sink to drain slowly. Works well now. John and his apprentice were professional and pleasant. I highly recommend Steve's Plumbing.
Our AC went out 7 days ago during Wednesday night. On Friday I had someone come out to look at it and after mentioning the problems, the guy said its low on Freon (refrigerant) and that we need a new unit. Didnt even looked any further and then asked me to pay him $170 and left. After spending a few more days without AC and the temperature in the house reaching up to 90 degrees, we called Steves. They send Adrian over on Sunday. He was amazing and took his time to actual look at the unit and everything, analyze things and came up with a few solutions. He also said its best to replace. We got it financed quickly and Adrian was able to get a crew together and come two days later for a replacement. The crew consisted of Braxton, Cameron and Ryan and they worked so fast and efficient to get the old one out and new one in. After having no AC and living in heat for 6 days, myself, my two kids and my pets were extremely grateful to have cold air blowing. All 4 of them were so friendly that my youngest told me he made friends today. Not once have I felt that Adrian just tried to sell me a brand new unit. He really took his time, gave me a few solutions, explained all of them and even showed me a few AC options. As a female I really appreciated not to be taking advantage of to make a quick buck. Big thanks to Adrian for his hard work and thank you for the awesome crew (Ryan, Braxton and Cameron) for the cold air we get to enjoy again! I will definitely recommend Steves, but especially Adrian for your AC problems!
Garrett was well informed and knowledgeable. Explained everything with pictures and all options available. I would definitely recommend Steves plumbing and A/C. Very professional, texted me a picture of the technician to expect and also a heads up when he was on the way. Then followed up afterwards. Whole experience was the best.
Steves Plumbing will be the only plumber I will call. Went way beyond what I expected...they did an amazing job taking care of fixing my problem!! All were very professional and courteous! I will definitely refer friends and family to Steves Plumbing
Incredibly big project under a crazy small window of time. Worked through the weekend, then through the night to get the job done, and afterward? You could not tell that they dug a 5x5x5 hole in the ground and got this job done. Highest marks from this Property Manager.
We've used this service twice and both times they have been extremely professional, on time, with great communication and service. Kaalai Miller was a pleasure to work with, performing his service efficiently, professionally, and in a friendly way. I highly recommend this business and Kaalai Miller.
Today I had Shon, come out to my home later in the day after previous jobs. He was great with helping me get the installation of my water heater done! In a professional timely manner. I'm happy that I was able to get hot water again!! Amen! Thanks again!!
From the professionalism of the customer service of my phone call needing emergency service to the Master Tech, Pilar Chavarria, service to clog my sewer drain late at night service went very well. Mr. Pilar Chavarria was very professional, calm, humble, and knowledgable. Don't know if you can specifically ask for him, but if you can, request for him. Thank You Very Much Steve's Plumbing Service of Oahu!! :)
Had a clogged main sewer line, and of course it happened at night. They quickly came And fixed the problem. Matt did a great job.
I bought a new gas cooktop. Two very cordial and knowledgeable young men showed up to install it and noticed a problem that prevented them from finalizing the installation, but they gave me all the guidance I needed to complete what had to be done.
