My AC stopped working on one of the hottest days of the year. Britt arrived at my house ahead of schedule and got my problem resolved quickly. What a relief to have my AC working again! Britt is thorough, professional, and takes time to explain the technical stuff to me. :thumbs_up_sign::thumbs_up_sign:
Jason Mallett was the technician who came by to perform my yearly heater maintenance. He was early for the appointment, which One Hour usually is. He went up in the attic to check out the heater and was done in no time at all. He told me everything looked good. Jason was very polite and friendly. Thanks One Hour and Jason!
Jason was very professional , very knowledgeable and very nice. Would recommend to everyone. Thanks for the quick response also.
Joseph was professional and knowledgeable. He took the time to explain the services and my options for repair work.
We were very impressed with Britton. He was very courteous, knowledgeable and professional. He went out of his way to make sure we understood the problem and alleviated any fears we had. Excellent service and we will definitely ask for Britton again. He made an uncomfortable situation very positive. He is an exemplary employee representing your company. We will definitely recommend him to others.
Mr. John Leo, did a very good job, very friendly and professional, very satisfied with his work, would highly recommend him.
Brandon is excellent. Great skills and customer service. He has been my tech for years. He builds trust in his clients. I truly appreciate his attention to detail.
I am so Happy that I chose ONEHOUR for service. They were my first pick and I never looked for anyone else since my first service.
Can't say anything bad about this company. I've been dealing with them for a year now and everything is great.
Russell always does a very good and complete job very friendly and eager to explain everything that is done.
Michael did a thorough job. Fixed issues left from another technician and took many pictures to show the condition of my unit.
Great customer service as always! Britton is professional, punctual, knowledgeable, and is very kind.
Great experience with maintenance request. On time, courteous and fully explained everything. Overall very satisfied.
Britt Holden was great. He and his trainee showed up on time. He then explained everything to me telling me what he could and couldn't do and what he recommended. Very professional.
Our AC went on the fritz at 7:15 PM last night and I called River City for an after-hours appointment. Cody was available and he had our AC u p and running by 8:30 PM. Exemplary service! Thanks
Their service is awesome! Love that you get a text showing you a picture of who is coming and gives you their name
Britton Holden was excellent. He was very informative regarding the repair & provided great info on operation of the units. Would like him to respond to all our future maintenance appointments
He was a 10/10! He found the problem right away and explained the problem very well. Broke everything down to us to where we understood everything. Very professional and very likable.
Jacob did an excellent job. He was well mannered with a great attitude. He represented your company very well.
Did top notch job and was very knowledgeable and informative. I would rate him 10/10. It is one thing about being knowledgable but another to be able to communicate the knowledge to the customer. He did a great job doing both, and I was very happy with his service.
Britton was very knowledgeable and professional. We appreciate him showing us ways to best maintain our units.