Preparing a list of awesome comments from our customers!
Always strive to improve. Russell is the perfect worker. He lets the customer know what is going on.
Excellent response time given our late afternoon request. Service professional arrived and completed repair before actual quoted time for response from call center. Kevin Webb, responding service person, demonstrated extreme professionalism and knowledge, was very thorough, quickly diagnosed and resolved the issue, and clearly explained the process and options. Mr. Webb proved a competent, confident subject matter expert.
Chris was professional, knowledgeable and very nice. We will request him for our needs from now on.
David was very professional showed me the parts that were bad and made all necessary repairs. Did a great job cleaning the condenser’s also and checking all of the systems inside and outside my home.
Jacob is the most honest rep you've ever sent and I appreciate that very much in this day and age.
Technician was friendly, knowledgeable and explained everything. Made recommendations with price quotes. Definitely highly recommend.
I am always very pleased with this company and their serviceman. Ronnie helped us today and was very kind and professional. I will continue to use this company!
Thank you Cody at One Hour Air for always taking care of our AC unit. Cody is very knowledgeable and friendly and I appreciate him !
Justin is so thorough and took the time to explain everything. We are so satisfied with the service we get from One Hour Heat and Air.
John Leo is a personable individual with the requisit skills to do a good job. He is friendly and professional. His summary of work done was detailed, but not overdone. He can work on our A/C unit and I kno the job will be well done.
Great experience with maintenance request. On time, courteous and fully explained everything. Overall very satisfied.
Britt Holden was great. He and his trainee showed up on time. He then explained everything to me telling me what he could and couldn't do and what he recommended. Very professional.
Our AC went on the fritz at 7:15 PM last night and I called River City for an after-hours appointment. Cody was available and he had our AC u p and running by 8:30 PM. Exemplary service! Thanks
Their service is awesome! Love that you get a text showing you a picture of who is coming and gives you their name
Britton Holden was excellent. He was very informative regarding the repair & provided great info on operation of the units. Would like him to respond to all our future maintenance appointments
He was a 10/10! He found the problem right away and explained the problem very well. Broke everything down to us to where we understood everything. Very professional and very likable.
Jacob did an excellent job. He was well mannered with a great attitude. He represented your company very well.
Did top notch job and was very knowledgeable and informative. I would rate him 10/10. It is one thing about being knowledgable but another to be able to communicate the knowledge to the customer. He did a great job doing both, and I was very happy with his service.
Britton was very knowledgeable and professional. We appreciate him showing us ways to best maintain our units.