Amazing experience all around. Everyone was so professional, kind, and went above and beyond. Thank you guys for everything!! Would/will recommend to all.
We received a very timely response to an urgent leak in our two storey home. They arrived in time and made sure that the work of restoration was done in a timely and complete manner. We will use again
I have a glowing recommendation for MA Restoration. We had a water loss last year and I was *stressed.* I called a few reputable restoration companies and the first to be able to stop by was MA Restoration. They were empathetic and took everything seriously (I live with a family member who is immunocompromised so mold simply cannot happen). They brought huge dehumidifiers and fans in immediately, and constructed some makeshift plastic ducts up through the recessed lighting. They came by every day to check the moisture meter, and only when they were *absolutely* sure it was dry did they remove the machines. The repairs were similarly extremely thorough: when they were painting the ceiling they caulked some of the gaps between the ceiling and the moulding even though they weren't caused by the loss, and worked with me to find the original paint in my basement to touch up necessary areas. They took impeccable care of my hardwood floors and granite countertops whenever they were in my home. Lastly, this may not matter to most but they were 100% on board with wearing N95 masks in my home due to my family member's health. I have nothing but amazing things to say about MA Restoration. If you need a restoration company, call MA Restoration first. They were wonderful all around and I can't recommend them enough.
The crew at MA Restoration was very professional, kept me updated during the entire process, and were very respectful. Highly recommend their services.
Fantastic service: our main contact person is Israel. He is very knowledgeable, responsive, and patient. Your team was respectful and sensitive to the situation with the property throughout the water damage restoration process. I truly appreciate your professionalism and care.
MA Restoration - Tim, Manny, and all the crew - were great to work with. Good communication, careful work, and followed up to ensure that everything was satisfactory.
Love the service through this point. Manny and the others have been fantastic. Very respectful, friendly, and an amazing clean up after having to cut through our ceiling! Met the sup as well. Super chill. Made us feel at ease even though the reason we need them is because we had a pretty scary issue.
MA Restoration did an amazing job with our water remediation. We called on a Wednesday evening and they came out that night to inspect and set up their equipment to dry our home. They have been on time and communicative throughout the process. Our insurance inspector had prior experience with them and he complemented the work they had done and verified the details that MA Restoration explained to us about the process. We hope to never need to do water remediation work again, but if we did, we would absolutely work with MA Restoration again.
Really good work, done on time and on budget. We had water damage in our basement and the room looks great now. A very communicative and professional team, I would definitely use them again.
Going through renovations is rough but the guys at MA Restoration were great to deal with namely Larry, Bill, and Denis. Thanks guys!!
Manny and Kevin were very professional and always on time! They a did a great job on my basement! Highly recommend!
Overall it was a wonderful experience. It’s very traumatic having an emergency and damage in your home and they made it much more worrisome and were incredibly responsible and professional. Manny really wanted to make sure we were happy with the work and didn’t have any questions. His attention to detail was incredible.
So far, Manne and Josh are doing great! They are competent, professional, punctual and keep things clean!
Steve did an excellent job repairing drywall from a previous plumbing leak. I can’t even tell where it was! He also sprayed for mold where we had the leak. Steve was prompt, courteous & professional. I would highly recommend MA Restoration!
Everyone on the team was helpful, pleasant, and easy to work with, and we are very pleased with the outcome of the work. Thanks to Mike, Julio, Elijah, Brian, and the rest of the team who worked on the project!
Excellent team of professionals Steve, John, Raph worked diligently to restore all damage following a major water leak.
The crew were all thorough and patient during a stressful situation. They took the time to answer all my questions and address my concerns.
All the many teams who worked for me were outstanding! I think your business is very well organized and runs smoothly — being kind & informative & responsive to me the homeowner. At the risk of not mentioning one of the great workers I want to applaud Chris Hubert, Matt (demo), Steve and especially John (carpenter). Thank you!!!
Manny and Rey were excellent. Their courtesy to work with our tight schedules were excellent. They were clean and tidy and did not cut any corners. Cannot recommend them enough!
Easy to coordinate with, professional and friendly. And most importantly, readily available to do the work quickly and thoroughly.
Manny, Kevin, Joe, Rafael, Justin and ?Juan were all great. They worked hard to get our basement & carpet dry after a pipe burst. Professional and friendly guys. Thank you!
We’re very happy with Manny. The team were very attentive to the work that needed to be done . Great job.
I would highly recommend MA Restoration! In August 2023 we came home from vacation to pike burst in our basement. We have a split entry so this means one entire part of our house was now destroyed including my home office, bathroom, downstairs, and downstairs living room. Chris and Tim, responded to my husband right away and worked closely with my husband and our insurance to make sure repairs would be covered. Bill was our project manager. He was awesome coordinating the plumbers, electricians, smoothing things over with the building and electrical inspectors when we hit some major complications, organized the builders, painters, etc. Our basement had to be demo'd, mold remediation, rebuilt, and finished. Bill made sure we knew exactly who would be coming to the house on which days and the tasks they would be accomplishing. Julio and his demo team were fast and efficient taking everything apart. Larry was at our home almost daily working on the project. He demonstrated the utmost professionalism and expertise. The bathroom shower looks amazing, the drop ceiling came out great, he filled the random holes in the floor, and everything looks wonderful. Larry made sure to walk me through tasks that he had worked on during the day and took the time to explain any issues he may have come across offer very helpful suggestions. I highly recommend Larry for any project in your home! I would highly recommend this company if you have any repairs to your home or are looking to revamp things! We are so pleased and you all made this project very easy for us!
We had some minor water damage on our hardwood floors and Chris negotiated with our insurance company on a fair settlement and accommodated or request to refinish the floors while we were out of town. Our project manager Steve and his amazing team moved all of the furniture on our first floor ( including all of the appliances ) into our garage. They not only refinished the floors, but painted all of the baseboard, too. Everything was put back in their place after our return. Professional staff with attention to every detail!
