Preparing a list of awesome comments from our customers!
My whole electrical panel in my house burned out on Good Friday, and I had no power anywhere in the house. I called a number of places and they all said they could come out Tuesday! I called Potts, and they said, yes they could send someone after he was done on the current job. Courtney showed up about 45 minutes later, and he was amazing! He spent quite a bit of time sourcing what happened, which amp blew the panel,etc. He ended up staying until almost 11:00pm to get everything safely back installed and running. Cannot recommend them more highly!
We engaged Potts Electric to replace our 30 year old circuit boxes as well as updating light fixtures, switches, outlets, switches and adding mood lighting. Courtney Perkins was our lead electrician. He is a perfectionist to make sure everything was perfect. Very skilled and very professional. A pleasure to work with. I highly recommend Potts Electric and Courtney Perkins.
Shane did a great job. Was very nice and he a magnificent job!!!! I’m just glad everything is fixed now and really appreciate all your hard work
Shane and Montell and crew were awesome. So friendly, professional and efficient and they explained everything thoroughly. I would not hesitate to use this company again.
Excellent service for my generator repair. Fast friendly and knowledgeable. I would highly recommend their generator service!
The whole team was on time and very professional. They asked a lot of questions about what our specific wishes were for the job and we’re very open about how they were going to complete the tasks as they went.
I've had Potts do several jobs for me. I went with them because their prices and quotes were the most straight forward and reasonable compared to other companies I met with. On a recent job there were some minor issues (which can happen on any job) I reached out to potts with my concerns. The response I got back was flawless and I was very impressed. It was honestly refreshing to see such great customer support in this day and age. They addressed every single one of my issues line by line. They apologized for the occurrence, stated how they would resolve it and stated how they would prevent it from happening again in the future. They then sent a very kind and personable technician named Russel back out to my house who went above and beyond to fix my issues. Overall very impressed with Potts and would recommend them in the future.
Honest, Respectful, clean, on time, and extremely professional! I would not even consider calling anyone else for eclectic work in the future! They have a lifetime customer in me.
From start to finish, my experience with Potts Electric was truly great! The office and field staff were extremely cordial, professional, and very relatable. Definitely my new "go-to" company for any future electrical needs!
Anthony Dietz was truly a professional and completed the work in a timely manner and took pride in doing an outstanding job. I highly recommend him to all wanting a top notch job.
Courtney did a wonderful job. I would give him 10 stars instead of five, but I was told I can only give him five! He’s very professional and very considerate of doing everything right! Thank you so very much for your service! I will recommend you very highly!
Anthony came out to inspect the auto-shutoff connected to my EV car charger. He walked me through the issues, expressed the safety concerns and was sure to go pick up the parts required and come back to install the new shutoff the same day. Definitely 5 star service and would recommend Potts.
Preston quoted my jobs and completed the work. Exceptionally thorough in his work and in explaining his plan for problem solving. He also was great at communicating when work would get noisy while my child slept or while I was in a meeting, kept everything clean and cleaned up after himself after finishing. Definitely going to recommend to my friends.
Troy did an excellent job solving my problem. He knew exactly what to do. I have had a number of electrical companies at my house over the years and this time I was was impressed. I recommend this company for any electrical problem.
Michael King is a very kind and very insightful person. Was glad he was my electrician. Potts Electric literally saved my house. Had an old recall breaker box that wouldn’t power most of my house anymore. The main breaker was burnt up and I don’t even know how I still somewhat had electricity. Thank you and great work.
Potts electric does phenomenal work and went above and beyond to make sure I was satisfied. Josh Cook is a great estimator and very professional. Josh went above and beyond in making sure my Insurance had what they needed.
Troy and his partner did a great job -were on time, for the job done and pleasant - easy to Work with
Cody and his crew did an awesome job! They were right on it and didn’t make me wait. I would recommend them over and over again! You will not be disappointed!!!!! Thank you Potts Electric
Luke and Derek were absolutely the best electrician team I've seen here in St Charles County since moving here. Clean, and explained everything they were doing. Also, very respectful of my property including my daughters ankle noise maker. :) Will use in future and appreciated the professionalism.
Luke was fantastic, professional and team was quick to respond to my very non-emergent requests. highly recommend!