Another great experience. Every time JD Service comes to our home they send a great technician who does a thorough job. This time we had a couple of annual system checks. Everything checked out great and Bradley improved a couple of my DIY repairs. Very personable and professional every time. Additional review: Sharif came out and replaced a leaky shutoff valve on a toilet. Turned out to be a harder job than it looked like and required some problem solving that Sharif handled perfectly. He might be a perfectionist. He was very polite and professional and finished the job efficiently and cleaned up afterward. Another five star experience. We had Matt come out to diagnose and repair a strange whistling noise coming from our water pipe. Matt went above and beyond and was an absolute pleasure to work with. He was on time, has a great attitude, and explained everything in detail. He replaced a water valve and cleaned up after himself and made sure I was completely satisfied with the repair. I hope everyone at JD Service Now is as awesome as Matt. I should also mention that the dispatcher, Greg I think, was extremely professional and kept me informed.
Shane was excellent! On time, personable and efficient. Thorough review of the status of my system and recommendations for upkeep. Strong work!!
JD Service kept us informed regarding date/time of service. Casey arrived on time, explained what he was going to do, and performed the work in a courteous, timely, & professional manner. He thoroughly cleaned the heat exchanger and trouble shot the thermostat. Before he left, he ensured we were satisfied with the work that was done. Casey was very professional and did a great job! Definitely recommend JD Service Now.
The service was excellent. The techs were courteous and professional. Highly recommend JD Service Now
Nick was absolutely wonderful!! We had a huge Plumming issue and our only light in the tunnel was Nick and this great company. My 3 dogs would totally agree. He had a way with dogs too! All of them fell in love with him. Nick even went out of his way to take them in and out. He was careful they wouldn’t stay out long in this heat. Besides being absolutely wonderful to my dogs he was the only Plummer that knew the issue with my house. He nailed it from day one. He really knows his Plumming. I called 2 other companies since my repair was extensive. The other two looked puzzled. They were guessing. Could not come up with a game plan. Nick knew what needed to be done and he and his team were fantastic! Professional people from beginning to end. Honesty like I have not seen before especially during these difficult times. The company too were there for me 100%. I will forever be grateful for the job they did in my home. Thank you Nick and thank you JD Plumming.
Mike continues to be awesome. He completed diagnosis, resulting in money saved on costly refrigerant refill.
Sadek was knowledgeable and explained everything in detail. Very happy with his service and attentiveness. He went above and beyond.
The service techs was very courtsey and professional. I had a plumbing inspection done and was very satisfied.They explained everything that was inspected.
Kalin did a wonderful job with repairing the water heater. He was thoughtful, consulted with other workmen and got the job finished after explaining everything and giving me options. He even stayed after the job was finished to make sure everything was working as it should. Thank you Kalin Herbin.
I would like for sharif to come back for any future plumbing problems I may have He was very polite and professional. A 10 plus in my book. Thank you for sending him
Sharif Matt was caring and friendly while attempting to install my shower fixture. Unfortunately, I had bought the wrong type. He was kind enough to offer to look at the next one before I purchase it to make sure it fits. Plus, he was extra kind to my elderly cats.
Matt 
Brian came the same day that I called in about an electrical problem. He did some testing, located the problem and fixed it. Quick, courteous, professional! I couldn't be happier about this service!!!
Brian 
Rob did a fantastic job. He explained things well, worked hard, and quickly and efficiently dealt with some unforeseen problems that came up. Overall a great experience working with him. Thanks Rob!
Rob 
Josh was excellent. Very knowledgeable and professional. He told me my issue was likely not plumbing and gave me tips on how to fix. He could’ve sold me a leak search for $500+ but did right by me. I appreciate that!
Josh Richard is awesome! Very friendly, considerate, knowledgeable, and professional! Got the job done quickly and with a smile! Couldn't ask for a better experience!
Richard 
Eli did an excellent job of explaining how our system could work more efficiently. He went over all the work that was needed and what he would prioritize based on our ability to pay now. He also went over our payment options. Eli was the kind of professional we wish we could always work with!
Eli Nick was so kind and easy to understand what the problem(s) I experienced. Having tried several ways to determine my problem, at the end of the day I have water.
They are a service oriented company. Only want to please you with their service. Everyone has the utmost consideration for you. Like they all own part of the company. Very nice to deal with.
Matt did a great job. He was courteous, responsive and a real professional. I have to add, though, I have never had staff from JD do anything less than near perfection. That's based on 15+ years of service from the firm.
Shane was very nice and did a job well done. Thanks Shane we appreciate you and your great customer service . Shane went through everything we needed and showed us pictures he took his time to do the job right.
the JD service was real good high and really satisfied with the work my wife just passed away and I had a leak, I could not do it myself because of my heart condition, but JD service technician dude excellent work I will truly recommend him thank you
Joey was very professional and hopefully found the issue that was going in with my HVAC unit from time of installation. I was very pleased with him and how he handled the issue. Thanks Joey!
Mark came in the morning and very efficiently installed my new dishwasher. It was a bad day for me though, since Justin had to come in the same afternoon and fix our basement Heat/AC issues. Justin figured out the problem quickly and all was good. Other plumbing and AC companies I called were 2 weeks out, but JD was 1 week out for plumbing and SAME DAY for AC. They have always done a great job for me, always giving options. Highly recommend.
