The Service Tech was very friendly and knowledgeable. He arrived on time and gave great service even though he had to do all of the work by himself to install a new water heater. He also had to do some extra updates to bring everything up to code and made sure all was working as it should. I was very happy with the excellent service.
Christopher (plumbing) and Justin (HVAC) were timely, thorough and so nice to work with! I purchased a maintenance contract to ensure the same quality throughout the year. Many thanks! Update - Mark C came out to fix a leaky kitchen sink and did a very thorough job. Super nice guy as well. Update 2 - Shane and his partner spent all day at our house fixing a bad coil and an unexpected vent issue to make sure our AC didn’t go bad and leave us sweating. Much appreciated!! Update 3 - Sharif checked our plumbing system and offered thorough options for maintenance and upgrades before flushing our hot water heater. Such a lovely person! Update 4 - Casey serviced our HVAC system and alerted us to some “yuck” growing in the fan and vent before presenting multiple options to deal with and prevent it in the future. Very nice guy and super helpful. Update 5 - Mike added us on at the end of a long, cold Saturday to check on our non functioning heating system. He was able to diagnose the problem quickly and will be helping us fix it Monday. Update 6 - after the city confirmed a large water leak was in our private main line and our responsibility, Josh D came out the next day, tracked down the leak, did his best to patch it, and when it became obvious that wasn’t going to work, spent the entire next day and a good bit of the following day to dig out and replace our main water line. He was polite, clear and thorough and left our front yard looking good. Thanks so much Josh!
Aris did a great job. He assessed the problem quickly made the repairs. From phone Call to completed job was 2.5 hours Another job-well-done by JD Service Now.
Rob G. and his assistant were great. They were straight forward, explained what was going on with our lighting fixtures and were very pleasant. They even loved on my overly protective dog, and made my wife’s birthday very special. Thank you guys!!
Bradley was wonderful! He explained everything he was doing and why. He completed the job quickly and left my home the way he found it- no mess!
William did a great job I really appreciated him finding a coupon I could use for the duct cleaning. He explained the process and that it would take a few hours. He then called and scheduled it first thing next Thursday. Thanks, William!
Elijah and Connor were great... polite, congenial, informative. Elijah explained everything they were going to do, answered all my questions about the work and the inspection (with illustrative photos), recommended some fixes, and prioritized them, in a way that made me totally comfortable making my own decisions about those fixes, and then went out and got the parts for that fix. They also answered some HVAC questions I had unrelated to the inspection and helped me figure out why my thermostat wasn't working as it should. Come back any time, guys!
Don Newman did an extraordinary job for us! Professional, personable, thorough and efficient! Don really went the extra mile to make sure every electrical problem we had, no matter how small, was taken care of. JD Service is very fortunate to have Don on their team!
I would like for sharif to come back for any future plumbing problems I may have He was very polite and professional. A 10 plus in my book. Thank you for sending him
Sharif Matt was caring and friendly while attempting to install my shower fixture. Unfortunately, I had bought the wrong type. He was kind enough to offer to look at the next one before I purchase it to make sure it fits. Plus, he was extra kind to my elderly cats.
Matt 
Brian came the same day that I called in about an electrical problem. He did some testing, located the problem and fixed it. Quick, courteous, professional! I couldn't be happier about this service!!!
Brian 
Rob did a fantastic job. He explained things well, worked hard, and quickly and efficiently dealt with some unforeseen problems that came up. Overall a great experience working with him. Thanks Rob!
Rob 
Josh was excellent. Very knowledgeable and professional. He told me my issue was likely not plumbing and gave me tips on how to fix. He could’ve sold me a leak search for $500+ but did right by me. I appreciate that!
Josh Richard is awesome! Very friendly, considerate, knowledgeable, and professional! Got the job done quickly and with a smile! Couldn't ask for a better experience!
Richard Eli did an excellent job of explaining how our system could work more efficiently. He went over all the work that was needed and what he would prioritize based on our ability to pay now. He also went over our payment options. Eli was the kind of professional we wish we could always work with!
Eli William did a great job identifying the issue, explaining it, and fixing it. Once fixed, he ensured all gas appliances worked correctly.
William 
Nick was so kind and easy to understand what the problem(s) I experienced. Having tried several ways to determine my problem, at the end of the day I have water.
They are a service oriented company. Only want to please you with their service. Everyone has the utmost consideration for you. Like they all own part of the company. Very nice to deal with.
Matt did a great job. He was courteous, responsive and a real professional. I have to add, though, I have never had staff from JD do anything less than near perfection. That's based on 15+ years of service from the firm.
Shane was very nice and did a job well done. Thanks Shane we appreciate you and your great customer service . Shane went through everything we needed and showed us pictures he took his time to do the job right.
the JD service was real good high and really satisfied with the work my wife just passed away and I had a leak, I could not do it myself because of my heart condition, but JD service technician dude excellent work I will truly recommend him thank you
Joey was very professional and hopefully found the issue that was going in with my HVAC unit from time of installation. I was very pleased with him and how he handled the issue. Thanks Joey!
Mark came in the morning and very efficiently installed my new dishwasher. It was a bad day for me though, since Justin had to come in the same afternoon and fix our basement Heat/AC issues. Justin figured out the problem quickly and all was good. Other plumbing and AC companies I called were 2 weeks out, but JD was 1 week out for plumbing and SAME DAY for AC. They have always done a great job for me, always giving options. Highly recommend.
