Michael was great. straight and upfront what i needed. explained each step of the job and had our unit cooling in no time. also reminded me to take advantage of my quarterly check ups. great experience!!
Conner was very polite and patient with me. He worked late in to the night during a heat wave. He informed me of what he was doing and any recommendations JDService Now would make.
Great technician performed air conditioning/ heating service. Conner was very thorough, and made good suggestions for future service.
Chris is always prompt, professional, and friendly. He explains everything, and works efficiently. And, this time it was Ryan who came. He had the same abilities and friendliness. Excellent...grateful to have him here. He was efficient and he planned options well.
From the person answering the phones to the tech that resolved my problem, I was impressed! They were empathetic to the issue. They kept me informed as to when a tech would come so I could go about my day as planned. The tech was patient with my questions and honest with his answers. I'm definitely calling them again when I need plumbing, electrical or HVAC service!
Kevin did a great job assessing my current HVAC unit and giving me a quote for a replacement. He was punctual, courteous, professional, and answered all my questions to my satisfaction. 10/28/2024: Mike and Eli provided exceptional service in diagnosing a HVAC problem. They actually performed a real-time demonstration to show what the root cause was. They exhibited quality expertise combined with courteous and personable customer service. 11/15/2024: Carlos and Dante did a wonderful job installing our new HVAC unit. They were punctual, professional and we are pleased with the results. 6/26/2025: Nick did an amazing job fixing our running toilet, a bathtub drain, and also inspecting all the plumbing at my home. He was professional and pleasant to interact with.
I would like for sharif to come back for any future plumbing problems I may have He was very polite and professional. A 10 plus in my book. Thank you for sending him
Sharif Matt was caring and friendly while attempting to install my shower fixture. Unfortunately, I had bought the wrong type. He was kind enough to offer to look at the next one before I purchase it to make sure it fits. Plus, he was extra kind to my elderly cats.
Matt 
Brian came the same day that I called in about an electrical problem. He did some testing, located the problem and fixed it. Quick, courteous, professional! I couldn't be happier about this service!!!
Brian 
Rob did a fantastic job. He explained things well, worked hard, and quickly and efficiently dealt with some unforeseen problems that came up. Overall a great experience working with him. Thanks Rob!
Rob 
Josh was excellent. Very knowledgeable and professional. He told me my issue was likely not plumbing and gave me tips on how to fix. He could’ve sold me a leak search for $500+ but did right by me. I appreciate that!
Josh Richard is awesome! Very friendly, considerate, knowledgeable, and professional! Got the job done quickly and with a smile! Couldn't ask for a better experience!
Richard 
Eli did an excellent job of explaining how our system could work more efficiently. He went over all the work that was needed and what he would prioritize based on our ability to pay now. He also went over our payment options. Eli was the kind of professional we wish we could always work with!
Eli Nick was so kind and easy to understand what the problem(s) I experienced. Having tried several ways to determine my problem, at the end of the day I have water.
They are a service oriented company. Only want to please you with their service. Everyone has the utmost consideration for you. Like they all own part of the company. Very nice to deal with.
Matt did a great job. He was courteous, responsive and a real professional. I have to add, though, I have never had staff from JD do anything less than near perfection. That's based on 15+ years of service from the firm.
Shane was very nice and did a job well done. Thanks Shane we appreciate you and your great customer service . Shane went through everything we needed and showed us pictures he took his time to do the job right.
the JD service was real good high and really satisfied with the work my wife just passed away and I had a leak, I could not do it myself because of my heart condition, but JD service technician dude excellent work I will truly recommend him thank you
Joey was very professional and hopefully found the issue that was going in with my HVAC unit from time of installation. I was very pleased with him and how he handled the issue. Thanks Joey!
Mark came in the morning and very efficiently installed my new dishwasher. It was a bad day for me though, since Justin had to come in the same afternoon and fix our basement Heat/AC issues. Justin figured out the problem quickly and all was good. Other plumbing and AC companies I called were 2 weeks out, but JD was 1 week out for plumbing and SAME DAY for AC. They have always done a great job for me, always giving options. Highly recommend.
