Sadek did an excellent job on installing our new water heater. Answered all questions knowledgeably and explained what he did. Cleaned up made sure everything was right.
Eli performed service and repairs to our A/C systems. He was polite, professional, kept us informed about each step of the process and finished the work in a timely manner. Another job-well-done by JD Service Now.
Brian Little came to check the electrical system. He did a great job was very quick, efficient, and pleasant to work with. All work was done to satisfaction. I would highly recommend.
Niko was very professional and listened to my concerns. After running an analysis of my water softener system he determined that it was performing as expected.
Matt did an incredible work. Attentive and responsive, explained what was needed and did a clean and fast work. Impressive. Thanks for the great work.
Don and Mark did an excellent job checking out my electrical setup. They took the time to explain what they were checking and why. They did suggest items I should consider replacing, but did not try to pressure me into the replacements at this time. Don didn't use scare tactics to get me to purchase items. I really appreciate that.
Bradley was excellant. All dealings with JD ServiceNow, they are all very professional with exceptional customer service! I would highly recommend JD Service Now!
I want to highly recommend John AND Brian, who came out and diagnosed an electrical problem that took Spectrum 6 visits but my phone had gone on the blink again. I am totally thrilled with their mannerisms, professionalism and knowledge to get this fixed. They would not accept a real tip so I gave them a fake $10,000 bill that I had saved for a special occassion like this. Thank you again JD Service Now for all of your services. BH in Durham.
I would like for sharif to come back for any future plumbing problems I may have He was very polite and professional. A 10 plus in my book. Thank you for sending him
Sharif Matt was caring and friendly while attempting to install my shower fixture. Unfortunately, I had bought the wrong type. He was kind enough to offer to look at the next one before I purchase it to make sure it fits. Plus, he was extra kind to my elderly cats.
Matt 
Brian came the same day that I called in about an electrical problem. He did some testing, located the problem and fixed it. Quick, courteous, professional! I couldn't be happier about this service!!!
Brian 
Rob did a fantastic job. He explained things well, worked hard, and quickly and efficiently dealt with some unforeseen problems that came up. Overall a great experience working with him. Thanks Rob!
Rob 
Josh was excellent. Very knowledgeable and professional. He told me my issue was likely not plumbing and gave me tips on how to fix. He could’ve sold me a leak search for $500+ but did right by me. I appreciate that!
Josh Richard is awesome! Very friendly, considerate, knowledgeable, and professional! Got the job done quickly and with a smile! Couldn't ask for a better experience!
Richard 
Eli did an excellent job of explaining how our system could work more efficiently. He went over all the work that was needed and what he would prioritize based on our ability to pay now. He also went over our payment options. Eli was the kind of professional we wish we could always work with!
Eli Nick was so kind and easy to understand what the problem(s) I experienced. Having tried several ways to determine my problem, at the end of the day I have water.
They are a service oriented company. Only want to please you with their service. Everyone has the utmost consideration for you. Like they all own part of the company. Very nice to deal with.
Matt did a great job. He was courteous, responsive and a real professional. I have to add, though, I have never had staff from JD do anything less than near perfection. That's based on 15+ years of service from the firm.
Shane was very nice and did a job well done. Thanks Shane we appreciate you and your great customer service . Shane went through everything we needed and showed us pictures he took his time to do the job right.
the JD service was real good high and really satisfied with the work my wife just passed away and I had a leak, I could not do it myself because of my heart condition, but JD service technician dude excellent work I will truly recommend him thank you
Joey was very professional and hopefully found the issue that was going in with my HVAC unit from time of installation. I was very pleased with him and how he handled the issue. Thanks Joey!
Mark came in the morning and very efficiently installed my new dishwasher. It was a bad day for me though, since Justin had to come in the same afternoon and fix our basement Heat/AC issues. Justin figured out the problem quickly and all was good. Other plumbing and AC companies I called were 2 weeks out, but JD was 1 week out for plumbing and SAME DAY for AC. They have always done a great job for me, always giving options. Highly recommend.
