Will was fantastic cleaning all of my ducts along with installing of a UV in my attic. I always appreciate the time each person takes with this great company to explain all aspects of the pros and cons, with absolutely no pressure! This is a top notch company. Thank you for your service today Will, such a pleasure!
Ryan was very professional and provided information on changes to the JD Service maintenance plan and was very transparent with the timeline for when replacements might be needed (i.e. what can wait vs what may need to be done before the next maintenance service visit). He kept me informed of what he was doing and was very personable.
Our third time using JD service now. This time it was for Heating/AC maintainance. Very professional service. Our technician, Josh, explained everything thoroughly. I am very happy I made the switch from our former service company. The water heater leaked a small amount of water Sunday night which caused our overflow sensor to shut down the heater. On Monday morning my wife called JD Service Now and explained the issue. They were able to send out a technician, Vincent Pisani, that morning who diagnosed the problem abnd had it fixed before noon. In addition, Vincent flushed out the water heater. Great job, great service. Thanks, Vincent.
Michael Le communicates effectively. He gets the job done in a timely manner. I am very thankful that i had him to come in my house and check the hvac unit. He even took pictures of what was wrong with the unit and proved it to me. He was thoughtful enough to work on Easter Monday for me, and what I thought the company was off! Blessings to Michael Le and the company he represents in outstanding service and dedication to clients.
Love JD Service Now - this is the second home where we’ve bought their service agreement. Plumbing, electrical, HVAC - all great! Sharif was great today!
I would like for sharif to come back for any future plumbing problems I may have He was very polite and professional. A 10 plus in my book. Thank you for sending him
Sharif Matt was caring and friendly while attempting to install my shower fixture. Unfortunately, I had bought the wrong type. He was kind enough to offer to look at the next one before I purchase it to make sure it fits. Plus, he was extra kind to my elderly cats.
Matt 
Brian came the same day that I called in about an electrical problem. He did some testing, located the problem and fixed it. Quick, courteous, professional! I couldn't be happier about this service!!!
Brian 
Rob did a fantastic job. He explained things well, worked hard, and quickly and efficiently dealt with some unforeseen problems that came up. Overall a great experience working with him. Thanks Rob!
Rob 
Josh was excellent. Very knowledgeable and professional. He told me my issue was likely not plumbing and gave me tips on how to fix. He could’ve sold me a leak search for $500+ but did right by me. I appreciate that!
Josh Richard is awesome! Very friendly, considerate, knowledgeable, and professional! Got the job done quickly and with a smile! Couldn't ask for a better experience!
Richard 
Eli did an excellent job of explaining how our system could work more efficiently. He went over all the work that was needed and what he would prioritize based on our ability to pay now. He also went over our payment options. Eli was the kind of professional we wish we could always work with!
Eli Nick was so kind and easy to understand what the problem(s) I experienced. Having tried several ways to determine my problem, at the end of the day I have water.
They are a service oriented company. Only want to please you with their service. Everyone has the utmost consideration for you. Like they all own part of the company. Very nice to deal with.
Matt did a great job. He was courteous, responsive and a real professional. I have to add, though, I have never had staff from JD do anything less than near perfection. That's based on 15+ years of service from the firm.
Shane was very nice and did a job well done. Thanks Shane we appreciate you and your great customer service . Shane went through everything we needed and showed us pictures he took his time to do the job right.
the JD service was real good high and really satisfied with the work my wife just passed away and I had a leak, I could not do it myself because of my heart condition, but JD service technician dude excellent work I will truly recommend him thank you
Joey was very professional and hopefully found the issue that was going in with my HVAC unit from time of installation. I was very pleased with him and how he handled the issue. Thanks Joey!
Mark came in the morning and very efficiently installed my new dishwasher. It was a bad day for me though, since Justin had to come in the same afternoon and fix our basement Heat/AC issues. Justin figured out the problem quickly and all was good. Other plumbing and AC companies I called were 2 weeks out, but JD was 1 week out for plumbing and SAME DAY for AC. They have always done a great job for me, always giving options. Highly recommend.
