I have been very satisfied with the service I have received from JD Service Now and so much so that I have joined their "Home Partnership Program." I would like to directly thank JD employees who have helped me to date...Vincenzo, Christopher, Nick and Michelle. Thank you!
Nick Repaired hot water heater and moved all items back to the storage/water heater closet and/or patio. I have a fractured kneecap so this extra help was a Godsend...thank you! KP
Great job! Nick listened, gave clear options to make the repair, and fixed the problem efficiently and cleanly. Very satisfied!
Nick Casey is very honest, amiable, polite, neat, patient, thorough, and knowledgeable! You should do everything in your power to develop and promote this young man!
The problem with the system is not solved and all efforts of Christopher has not found the problem. The hot water is very inconsistent and never really gets hot only perhaps 80 to 90 degrees after extended running of the faucet. Yet, in one second floor shower, a new renovation, hot water sta Tys slow then gets hot to the point cold water has to be added then the hot subsides and cold water has to be shut off and hot water goes to barely warm enough to finish the shower.
Christopher 
We have always been satisfied with the professionalism, respect, knowledge and politeness displayed by all the technicians.
Henry 
Matt arrived on time. Diagnosed the problem very quickly. Gave me a fair estimate; installed the part and corrected the problem. Cleaned up. A very nice person to talk with and knowledgeable. Will use the company again!!!
Matt 
Extremely pleased with the plumbing service. Technician Nikki was on time, friendly and got the job done quickly .
Matt was very professional, he knew the problem right away I can appreciate workers who are knowledgeable.
Henry (the Red) performed excellently on both my service visits in the last month (one of which was due to my negligence). He is very amicable, respectful and professional - well versed in his trade. Eager to answer any questions and even to teach his clients. Well done!
Henry 
I was served by an HVAC technician, Tony Woods, of the above company, to diagnose and offer me options to resolve problem with my cooling system in a very knowledgeable and professional manner, and will recommend his company as preferred for any of the services they provide - cooling, heating and plumbing. Check them out. You will be amazed by the high level of customer service in addition to knowledge base and professionalism.
Had a gas leak. He couldnt find it but he works smartly and quickly. he explained everything very clearly and set us up with the next steps. I will be requesting Shane do all our service moving forward.
I think Vincent did do a good job. He cleaned out the condensate tank on my tankless water heater that was clogged and the code 29 went away and continues to work as designed. Thank you Vincent and thank you JD Service.
Joey is exceedingly knowledgeable, kind, courteous and an overall good worker who knows his profession. Provided very detailed information about what he was doing and all repair options we may consider.
Matt did a great job. He was courteous, responsive and a real professional. I have to add, though, I have never had staff from JD do anything less than near perfection. That's based on 15+ years of service from the firm.
Shane was very nice and did a job well done. Thanks Shane we appreciate you and your great customer service . Shane went through everything we needed and showed us pictures he took his time to do the job right.
the JD service was real good high and really satisfied with the work my wife just passed away and I had a leak, I could not do it myself because of my heart condition, but JD service technician dude excellent work I will truly recommend him thank you
Joey was very professional and hopefully found the issue that was going in with my HVAC unit from time of installation. I was very pleased with him and how he handled the issue. Thanks Joey!
Mark came in the morning and very efficiently installed my new dishwasher. It was a bad day for me though, since Justin had to come in the same afternoon and fix our basement Heat/AC issues. Justin figured out the problem quickly and all was good. Other plumbing and AC companies I called were 2 weeks out, but JD was 1 week out for plumbing and SAME DAY for AC. They have always done a great job for me, always giving options. Highly recommend.
Josh at JD Service Now is a breath of fresh air! He was at our house within a couple hours, diagnosed and fixed our problem quickly, and was very kind in the process. Highly recommend!
They were able to unclog a drainage pipe in the yard that we werent sure would be possible to do! They persevered and got it done!!
