Preparing a list of awesome comments from our customers!
Just had my heater repaired by One Hour. They inspected it and ordered the needed parts last week, and today (Saturday), the same technician, Erick L., returned to install the parts and clean the fan mechanism. He’s really knowledgeable, courteous and efficient. The price was very reasonable too. Even better, they’re Veteran friendly. When it’s AC tune up time, I’ll be calling them.
Accurate, detailed service, reasonable estimate and unsurpassed customer service. Highly recommend One Hour Heating and Air Conditioning as well as Erik.
Great service and professionalism. Glad I awarded this company my HVAC job instead of another competing bid.
Erick L. was incredibly professional, respectful, and knowledgeable. He took the time to thoroughly explain everything to me and ensured I understood the work being done and my options. Fantastic experience from start to finish. It’s clear he cares about providing excellent service.
Because of Andre, I have decided to take the plunge and fix my HVAC, instead of a competing bid from another company. I hope to meet him again if I have another related job in the future.
Saw ad in mailer. Contacted and set up appointment. They were flexible with me and very professional. Pending price quotes on some projects to compare, but initial experience was very good.
Erick was very professional and knowledgeable. He worked quickly and efficiently. Would recommend him to anyone looking for ac service.
Andre was the ultimate professional. He called me on the way out to my home and gave me the ETA. He examined my thermostat and the problems I had with it. The furnace is 51 years old and he was able to connect the new smart thermostat with ease. He also stayed around and made sure that we were able to use the Wi-Fi and connect that with the thermostat. That was way above and beyond the call of duty and we were very grateful that he was that generous and thoughtful. A very nice young man. On a scale of 1-10 Andre was a 15...!!!
Erick was incredibly professional and was able to identify the problem and answer all of my questions. Awesome service, and a great guy! 10/10 recommend!
I'm sure it's a busy time of the year for heating problems but you came to my home the day I called. Thank you for the quick response.
Andre and Jonathan were professional and personable. They explained exactly what needed attention with photos of the inside of my heating and AC units to back it up. Give them both a raise!
I was very pleased with Mr. Zazueta's service. He was very pleasant and professional and took the time to explain in a "show and tell" manner all through out the inspection process. It made me feel confident that I was doing business with a very reputable company.
Fantastic service provided by Andre. "Pay the Man!" If I do decide to take the plunge by replacing current 34 year old unit with a new one, I hope he will be the tech who does the service. I would definitely consider using your company again in the near future.