Highly personable and articulate skilled and knowledgeable. That was already in the box when I signed in. Somebody else wrote that. But it's accurate. Seth also carefully explained just what it was that is affecting my system. His equipment and service vehicle was tidy and organized. He cleaned up my system's work area better than it appeared before he arrived. I was pleased to recommend Seth to my next-door neighbors for their system.
My technicians Seth and Tomas were great. I couldn't be happier with the service the provided. They were courteous, professional, knowledgeable and very respectful. They went above and beyond. When I asked about their service programs, I found out I was eligible for their "HERO" plan, because I was a retired teacher. This includes FREE Furnace and AC tune ups twice a year for current and retired military, medical providers and teachers! They handed my check back to me. What an awesome company. I highly recommend. Check them out! This second review is for service on 6/25/25. Brian, the technician did a wonderful job start to finish. He was thorough, knowledgeable, professional, courteous and explained everything. This is a great company that really cares about their customers. Their technicians are reliable, trustworthy and highly skilled. I highly recommend One Hour Heating and Air Conditioning.
Andre was amazing! Very professional, personable and articulate. He listened to our requests and answered questions thoroughly. He was so respectful and definitely had great knowledge. I highly recommend requesting him for your service needs.
Justin did maintenance on my heater today. He was quick efficient and professional. And I'd highly recommend him.
Erick L. performed a tuneup on my furnace and I was very satisfied with the work he did. Using photos, he thoroughly described the condition my furnace was in and gave his recommendations of how to keep my furnace in good shape. I'll be requesting to have Erick work on my furnace and A/C if I ever have the need.
I am very impressed with the service fron One Hour Heating. Justin did a wonderful job. He arrived on time, neatly dressed, put on duties. He inspected the furnace and attic ducts. Gave me a complete report.
Erick / Thomas and the One Hour team did a fabulous job. I am impressed on his professionalism and expertise on the AC replacement we needed after the last unit >30 yrs finally gave up. Erick and team treated us like family and took care of everything. Thank you Erick and team !
The technician was very professional and helpful explaining about the filter system and wheel that needs cleaning.
Seth was awesome! Super helpful and he came back to put caps back on the ac unit. Very professional.
Really nice guys, very informative! My daughter stopped the process , she’s on the deed also, she wants to check around for a cheaper price! But I’ll call again once she sees it my way!
Thomas and Seth were excellent. Very professional and were able to figure out things that several previous HVAC companies couldn't. Nothing but very positive experience with you guys.
He was very nice and helpful and nice to talk to he came to diagnose my heater and he informed me it’s done the inside is all clogged up and needs to be replaced.
Tomas was great. He balanced out the heat throughout the house. He explained everything to me and showed me photos of what he had fixed in the attic. It was a pleasure during business with him.
Tomas and Hiram were both steadfast in their work and completed their tasks efficiently and without any issue. Great job.
Perfect service. Andre and his apprentice were both wonderful!! 10+ for them. Andre took great care in everything he did and took his time going through options with me. Only reason for 8 instead of 10 for company recommendation was that the replacement system price seemed high, but might be good - I’ll need to compare the details of it (warranty, etc) vs a competitor quote to decide.
