Preparing a list of awesome comments from our customers!
Erick / Thomas and the One Hour team did a fabulous job. I am impressed on his professionalism and expertise on the AC replacement we needed after the last unit >30 yrs finally gave up. Erick and team treated us like family and took care of everything. Thank you Erick and team !
The technician was very professional and helpful explaining about the filter system and wheel that needs cleaning.
Jeffrey Carlon , lead advisor, general manager was very professional and took time explaining the systems inspections and I did end up purchasing a new furnace and a/c The technicians Oscar and Justin installed an upgraded thermostat WiFi connected Fantastic
One hour heating and air sent there best representative and did a great job. Thank you for the free inspection
We needed help with our AC unit quickly last summer when it went out and we were referred to One Hour Heating & AC and we were very happy with their service. The technician was very polite and professional and he was able to fix the unit quickly. We have continued to use them since and we will continue so. They are a great company and working with them is very easy and stress free.
One hour heating and Air is very knowledgeable and extremely customer friendly. Their technicians are punctual and very understanding with great recommendations and I really appreciate their free service to military.
Impressed with the ability to get an appointment scheduled within 24 hrs. Seth called in advance of the appointment time. Phenomenal analysis with photos and descriptions for recommendations. No pushy sales tactics. Well done. Thank you
Eric L did a great job. He identified problem and explained everything very clearly. He was honest, polite and friendly. Mainly he was trustworthy a huge plus. I would use one hour heating & AC again
Erick performed a thorough diagnostic of the AC system and explained the details of his findings and all the readings from the diagnostic instruments. He is very knowledgeable and professional. He took his time explaining the problem to ensure that I understood the plan on how to resolve it. Thanks to Katherine for the quick response and able to dispatch to their team right away and get the job done on the same day! Thank you!
Seth was awesome! Super helpful and he came back to put caps back on the ac unit. Very professional.
Great experience, got an appointment same day and my technician Erick was very professional and timely getting the work done! Answered all my questions and showed me exactly what was causing the problem with my system. Definatey would request Erick again if I run into another problem. Offered Heros discount which was great. 10/10
Really nice guys, very informative! My daughter stopped the process , she’s on the deed also, she wants to check around for a cheaper price! But I’ll call again once she sees it my way!
Thomas and Seth were excellent. Very professional and were able to figure out things that several previous HVAC companies couldn't. Nothing but very positive experience with you guys.
He was very nice and helpful and nice to talk to he came to diagnose my heater and he informed me it’s done the inside is all clogged up and needs to be replaced.
Jeffrey was very nice and a happy person came to diagnose my heater and told me it was done it was all clogged up inside.
Tomas was great. He balanced out the heat throughout the house. He explained everything to me and showed me photos of what he had fixed in the attic. It was a pleasure during business with him.
Tomas and Hiram were both steadfast in their work and completed their tasks efficiently and without any issue. Great job.
Perfect service. Andre and his apprentice were both wonderful!! 10+ for them. Andre took great care in everything he did and took his time going through options with me. Only reason for 8 instead of 10 for company recommendation was that the replacement system price seemed high, but might be good - I’ll need to compare the details of it (warranty, etc) vs a competitor quote to decide.