This time it was Renny who came to replace my water heater. Steam works scheduled the replacement on one day notice and Renny worked his magic by himself. I will continue to use Steam Works for my heating needs.
Great service! Tech was Knowledgeable, thorough, and explained everything very well. Was on time and very efficient. Everything was up and running before they left. Good price! Would definitely recommend and use again!
Patrick & Jovan were excellent! I'm happy to have had them both help me today. I Will definitely use Steamworks again. Thanks Edward Carley
Excellent experience. Vents and insulation installed today. Great team who worked together well. Looking forward to installation of the new radiator.
The gentlemen that came over were slightly late beyond the time window, but were apologetic and worked quickly to address my issues. Great service.
Excellent, very professional work. They know their stuff when it comes to the lost arts of steam heating. I would recommend New England Steamworks to anyone who has a steam heating system. They are a relatively small company with lots of contracts, so it can take a while to schedule boiler installations, especially in the winter months. If you think your boiler is going soon, it might be wise to act preemptively and get in touch with them ahead of time.
Ranny & Angel arrived on time, very polite & professional. They immediately tackled the corroded pipe that was located in the crawl space under house, Ranny made a difficult job look easy. He took the time to explain how this can happen & how to repair. We also had the steam-boiler serviced. Within no time everything was completed. So very pleased with SteamWorks & highly recommend them. Don’t waste your time with plumbers who do not have a clue. SteamWorks replaced our steam-boiler last year & did a phenomenal job. Excellent experience
Just had a service done on my boiler. Great experience very friendly and knowledgeable. Will be having my system serviced yearly with them.
Did a beautiful job replacing corroded piping to a tankless boiler coil with lead free brass. Polite, professional, and tidy.
The guys were informative and helpful. Very knowledgeable and I look forward to working with them in the future. Many thanks!
The Steamwork technicians were diligent, polite and very hardworking. There were several problems to solve and they kept going until they figured it all out. Also very patient and detailed in explaining the components of the system to me. I recommend them very highly.
New England Steamworks came to do annual tune up on my steam boiler. Rich arrived on time, answered my questions and concerns, and did a nice job. Thank you
Patrick and Rich were great. Professional. Answered all my questions. Put up with my barking dog. Explained my issues and hopefully things will get resolved.
Have had installation and service from NESW with different personnel, and every tech has been polite, professional, and their workmanship excellent.
Very happy with the annual service call, and Angel was very helpful with some advice on an old fin-based radiator I have in one room in my Victorian. Both gentlemen who came to my house were very professional and friendly and did a great job.
Independent look at our system for any inefficiencies due to high oil consumption. Nice guys, professional and skilled. Will use again!
Patrick! Thank you so much for all of your help and work!! My family had a great experience with you and I’m so excited to work with SteamWorks for any future work and maintenance that we need. My family was very fond of our kindness and respect and I felt the need to leave a review praising your professionalism! Thank you again!
I wanted to send you a thank you message as well. Thank you for saving my mother who was suffering from extreme cold in the house. I appreciate the fact that you came out so quickly. And if I could rate Patrick on a scale ending in 10, I would give him a solid 11 out of 10!
Your guys just left..very happy with the new radiator!! You are training these guys to think through problems and Angel is being trained to do the same. Very nice team you are building. Kindest regards, Warren C.
Ranny and Mike were so great - methodical and dedicated, we would like to see them return for this job if possible. Should they be in the area for another job, we offer them our pool after work to relax because they are extremely personable and knowledgeable hard workers. We felt like we have known them for years. Great professional workers. Well done Steamworks. It was a tough job this time!
Patrick & Rick provided service today, they faced a difficult challenge, and the first set of changes they made in our steam system did not eliminate the water hammer problems we were having. But they kept at it, analyzing the situation, experimenting with a combination of fixes, and eventually managed to solve the problem. We've now been through several complete heating cycles since they finished, and it's amazing how quiet the system is. The water hammer noises had been so loud that we had not been able to sleep in our bedroom for several months, and I won't be fully confident that they aren't going to return until we've had a complete 24 hours of operation. But my wife and I are moving back into our bedroom tonight, and we're (holding our breath, fingers crossed) absolutely delighted. THANK YOU. Patrick & Rick explained everything, answered my many questions, very polite, very professional. They were great.
Your team did an excellent job the last two days. Very impressed. Patrick and Nick were fantastic - their work was top-notch, they were very professional and thorough. I'm more than happy I went with NES for this job. The new boiler is humming along beautifully right now.
I didn’t see any way (I’m old and not used to new fangled communication methods) to accept the attached quote for installation of insulation on my newly installed boiler. I definitely would like to proceed with this effort. By the way, I couldn’t be more pleased with the new boiler installation. Your technicians, Patrick Hanson and Ranny Lim did a superb job!
I would like to thank Mike and his Co worker for thier help in making a tough job look easy. I feel they made a perfect example of getting the job done and making sure it was done right. It is refreshing to see there are still people out in the trade and service business who are pleasant to work with and are willing to go the extra steps to make the job and work they do right and are willing to stand behind thier work. I would highly recommend them both to others and would request them for the part of my work needed to add a radiator in our living room. Thank you for being able to come out fix my steam heat pipes. (Job# 9003)
New England SteamWorks did exceptional work for us in refinishing our old, steam radiators. From start to finish, every member of their team was friendly, courteous, and knowledgeable. They refurbished every radiator in our home with a beautiful, high-gloss finish, and the results were stunning. They provided prompt responses to any questions we had along the way, and completed the reinstallation ahead of their guaranteed timeline. We highly recommend their work.
We recently had our massive first floor radiators stripped, repainted and reinstalled in our 160 year old Victorian. Patricks team from New England SteamWorks brought them from the shop and expertly maneuvered them into place. Some of these radiators weighed up to 600lbs! I would definitely hire New England SteamWorks again. The whole experience was polite, professional and worth every penny.
Just wanted to follow up on our visit: Thank you for a wonderful job! The re-finished radiators look fantastic, and the guys were amazing: professional, friendly, funny – the works!
Today was our first time receiving service from New England Steamworks. I was very impressed with the service. The technicians were great! They were knowledgeable, friendly, and efficient. Patrick was patient with my many questions and left me well educated. Thank you for fantastic service!
Technicians are prompt, professional,polite,friendly,knowledgeable and work hard during the visit. They also clean up before leaving and respectfully answer questions, even the ones that are asked in ignorance. They may not the least expensive, but they definitely professional and through.
Just had our boiler serviced by New England SteamWorks. Its the 2nd service they have done for us and we also had our steam pipes wrapped / insulated by them. We have been incredibly impressed with the professionalism of the technician teams and would highly recommend New England SteamWorks!
These guys were amazing. Came in, inspected the system, and quickly diagnosed and repaired my problems. Price was extremely fair.
Have patience with the booking process people! With that said these steam horses showed up and went to work on restoring my old Beast and couldnt be happier!! Steam heat is a Beautiful Thing. Ryan and the guys are very knowledgeable and get it :white_heavy_check_mark: Done!! Thanks New England Steam Works, Appreciate you guys!!! :heavy_black_heart::face_throwing_a_kiss::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration:
