Patrick was great. Explained everything well, clear expectations. Inspected and serviced our boiler to make sure our heat was running properly & the system is silent now. Provided recommendations on how to balance the system as well. Above and beyond our expectations.
I like that you specialize in steam boilers as most plumbers in our area do not. I also like that you travel from Rhode Island to service this area Very knowledgeable
NE Steamworks checked out both boilers and all the radiators in our 2 family house, advised us on how to accomdate a kitchen remodel around the radiator and repositioned one radiator. They answered all of our questions and we think we will enjoy our steam heat system more now that we understand how to use it correctly.
Workmanship is excellent. The price of the radiators that are listed as $400 are confusing when you find out the final amount, that should be a little more transparent.
First time having them for an oil boiler annual maintenance. They are nice to work with and answer all my questions and concerns. It's getting harder to find oil boiler maintenance professionals.
We’ve been customer of NE Steamworks for several years now and they are fantastic at what they do. We recently had our boiler serviced for its annual maintenance. Patrick was on time and very efficient with his time while here. He took his time to answer some questions about some future work we are considering. All in all NES has always provided great service. Definitely the best option if you enjoy your steam heating system.
This time it was Renny who came to replace my water heater. Steam works scheduled the replacement on one day notice and Renny worked his magic by himself. I will continue to use Steam Works for my heating needs.
Patrick and his assistant were punctual, professional and thorough. They knew exactly what had to be accomplished. The new radiator in the kitchen made an instant impact. For the first time since the kitchen renovation, it felt warm and toasty. The new piping looks like it has been there since the house was built. We’re looking forward to working with you on the bathroom radiator. Once that’s complete, we’ll never have to turn on the kick heaters again.
Outstanding from start to finish! Keep up the good work and thank you for making this an easy and pleasant experience. Ryan was great coordinating with immediate responses to all questions, keeping us full in the loop with the process and time line. Work was scheduled fast, within 2 weeks. Ranny/ team were just as great with the installation. All expectations met. We highly recommend NE Steamworks and thank you so much. Cheers to staying warm in 2026! (Pro- tip: split units just do not suffice for heating )
Great experience! Rich was extremely informative and thorough when servicing my old boiler. I’ll never go back to the previous company I had been using. I have much more peace of mind now than I did before. When it’s eventually time for a new boiler, I will 100% have SteamWorks be the ones to do the installation.
Great first time experience with Rich. He explained everything, gave us multiple options, and provided immediate comprehensive pricing which seemed fair, and was able to complete the work as part of his initial visit. Thanks!
Once again, a great team. On time and very careful and considerate in delivering the new radiator. The new vents and insulation have already made a difference. Heat now comes up to the second floor in half the time. Looking forward to hookup this Thursday. Thanks, Stan
Rich was friendly, knowledgeable, and efficient. He was willing to share what I should be doing to keep my heating system working well. Altogether a good experience.
Pat and Jovan were hard working and did a great job communicating. Happy to have them working at my house.
Patrick & Jovan were excellent! I'm happy to have had them both help me today. I Will definitely use Steamworks again. Thanks Edward Carley
Excellent experience. Vents and insulation installed today. Great team who worked together well. Looking forward to installation of the new radiator.
Patrick! Thank you so much for all of your help and work!! My family had a great experience with you and I’m so excited to work with SteamWorks for any future work and maintenance that we need. My family was very fond of our kindness and respect and I felt the need to leave a review praising your professionalism! Thank you again!
I wanted to send you a thank you message as well. Thank you for saving my mother who was suffering from extreme cold in the house. I appreciate the fact that you came out so quickly. And if I could rate Patrick on a scale ending in 10, I would give him a solid 11 out of 10!
Your guys just left..very happy with the new radiator!! You are training these guys to think through problems and Angel is being trained to do the same. Very nice team you are building. Kindest regards, Warren C.
Ranny and Mike were so great - methodical and dedicated, we would like to see them return for this job if possible. Should they be in the area for another job, we offer them our pool after work to relax because they are extremely personable and knowledgeable hard workers. We felt like we have known them for years. Great professional workers. Well done Steamworks. It was a tough job this time!
Patrick & Rick provided service today, they faced a difficult challenge, and the first set of changes they made in our steam system did not eliminate the water hammer problems we were having. But they kept at it, analyzing the situation, experimenting with a combination of fixes, and eventually managed to solve the problem. We've now been through several complete heating cycles since they finished, and it's amazing how quiet the system is. The water hammer noises had been so loud that we had not been able to sleep in our bedroom for several months, and I won't be fully confident that they aren't going to return until we've had a complete 24 hours of operation. But my wife and I are moving back into our bedroom tonight, and we're (holding our breath, fingers crossed) absolutely delighted. THANK YOU. Patrick & Rick explained everything, answered my many questions, very polite, very professional. They were great.
Your team did an excellent job the last two days. Very impressed. Patrick and Nick were fantastic - their work was top-notch, they were very professional and thorough. I'm more than happy I went with NES for this job. The new boiler is humming along beautifully right now.
I didn’t see any way (I’m old and not used to new fangled communication methods) to accept the attached quote for installation of insulation on my newly installed boiler. I definitely would like to proceed with this effort. By the way, I couldn’t be more pleased with the new boiler installation. Your technicians, Patrick Hanson and Ranny Lim did a superb job!
I would like to thank Mike and his Co worker for thier help in making a tough job look easy. I feel they made a perfect example of getting the job done and making sure it was done right. It is refreshing to see there are still people out in the trade and service business who are pleasant to work with and are willing to go the extra steps to make the job and work they do right and are willing to stand behind thier work. I would highly recommend them both to others and would request them for the part of my work needed to add a radiator in our living room. Thank you for being able to come out fix my steam heat pipes. (Job# 9003)
New England SteamWorks did exceptional work for us in refinishing our old, steam radiators. From start to finish, every member of their team was friendly, courteous, and knowledgeable. They refurbished every radiator in our home with a beautiful, high-gloss finish, and the results were stunning. They provided prompt responses to any questions we had along the way, and completed the reinstallation ahead of their guaranteed timeline. We highly recommend their work.
We recently had our massive first floor radiators stripped, repainted and reinstalled in our 160 year old Victorian. Patricks team from New England SteamWorks brought them from the shop and expertly maneuvered them into place. Some of these radiators weighed up to 600lbs! I would definitely hire New England SteamWorks again. The whole experience was polite, professional and worth every penny.
Just wanted to follow up on our visit: Thank you for a wonderful job! The re-finished radiators look fantastic, and the guys were amazing: professional, friendly, funny – the works!
Today was our first time receiving service from New England Steamworks. I was very impressed with the service. The technicians were great! They were knowledgeable, friendly, and efficient. Patrick was patient with my many questions and left me well educated. Thank you for fantastic service!
Technicians are prompt, professional,polite,friendly,knowledgeable and work hard during the visit. They also clean up before leaving and respectfully answer questions, even the ones that are asked in ignorance. They may not the least expensive, but they definitely professional and through.
Just had our boiler serviced by New England SteamWorks. Its the 2nd service they have done for us and we also had our steam pipes wrapped / insulated by them. We have been incredibly impressed with the professionalism of the technician teams and would highly recommend New England SteamWorks!
These guys were amazing. Came in, inspected the system, and quickly diagnosed and repaired my problems. Price was extremely fair.
Have patience with the booking process people! With that said these steam horses showed up and went to work on restoring my old Beast and couldnt be happier!! Steam heat is a Beautiful Thing. Ryan and the guys are very knowledgeable and get it :white_heavy_check_mark: Done!! Thanks New England Steam Works, Appreciate you guys!!! :heavy_black_heart::face_throwing_a_kiss::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration:
