Richard did a great job with our annual service. He explained everything he did in plain language, and he tested the system and everything worked well. Rich was friendly, professional, and easy to work with—we’ll absolutely be using SteamWorks again for any future service.
Ranny and Joe did a phenomenal job! Finally, we can have heat again and no more sounds of a steel mill all night long! 100% recommendation for all of your Steam heating needs. Thanks again guys.
Patrick & his team were great. They were very courteous and polite. They answered any questions I had and did a beautiful job with our boiler install. The basement was left super clean and I now have a beautiful new boiler to keep my family warm this winter and many winters to come. Thanks!
The guys were great. Showed up early and explained everything they were doing. They were professional and knowledgeable at maintaining my old cast iron boiler.
Annual maintenance performed very well. Cleaned and adjusted a few items just to ensure good performance. Steam heating system going great. When you have steam, these guys are all about it.
Great techs, neat ,clean, and informative! Knew what each other was doing and worked together to get the job done!
Patrick was the tech who not only picked up my radiators, but delivered and reinstalled them. Great attention to detail being careful to not damage the radiators or my home at any point. He was a great source of knowledge for being a first time homeowner without experience with steam heat. Steamworks did an amazing job renovating my radiators. Truly a one stop shop that is worth the money. They came and picked up my radiators, installed new valves, sandblasted the old paint off, painted them with high quality epoxy paint, redelivered them back on site, and installed & balanced them while ensuring they worked correctly with the heat system on. I feel that if you are on the edge about the price, I can assure you the service and results are worth it and your back will thank you too. Highly recommend.
Excellent care was taken to avoid any damage. Team made sure we were happy and safe with new equipment.
Very happy with my boiler maintenance appointment. Will definitely be using you guys for my annual maintenance.
Had an issue with my auto-feed system. Scheduled an appointment and they were promptly on time. Very polite, very courteous. They troubleshooted problem, gave me informed options and then promptly did they’re work and cleaned up afterwords. Highly recommend. Update 4/1/24: They just finished annual cleaning, still great service. They are very polite, very knowledgeable and very skilled. Will continue to count on them to keep my steam system running at its best. Update 9/26/25: Still great, reliable, polite service!
With my second radiator replacement, I am able to keep my system running smoothly. Thanks to the Steamworks crew and their very hard work, this old house is well heated. The guys were careful, thorough and did some real heavy lifting. Thank you!
I work in the service industry, so I know good techs when I see them. Patrick & Joe were fantastic. Prompt, knowledgeable, efficient, professional and pleasant to chat with about our system. I couldn't ask for more from a service call. We got exactly the experience we were hoping for when I came across you on Google. The reviews don't lie. You guys are great! Thanks
Patrick! Thank you so much for all of your help and work!! My family had a great experience with you and I’m so excited to work with SteamWorks for any future work and maintenance that we need. My family was very fond of our kindness and respect and I felt the need to leave a review praising your professionalism! Thank you again!
I wanted to send you a thank you message as well. Thank you for saving my mother who was suffering from extreme cold in the house. I appreciate the fact that you came out so quickly. And if I could rate Patrick on a scale ending in 10, I would give him a solid 11 out of 10!
Your guys just left..very happy with the new radiator!! You are training these guys to think through problems and Angel is being trained to do the same. Very nice team you are building. Kindest regards, Warren C.
Ranny and Mike were so great - methodical and dedicated, we would like to see them return for this job if possible. Should they be in the area for another job, we offer them our pool after work to relax because they are extremely personable and knowledgeable hard workers. We felt like we have known them for years. Great professional workers. Well done Steamworks. It was a tough job this time!
Patrick & Rick provided service today, they faced a difficult challenge, and the first set of changes they made in our steam system did not eliminate the water hammer problems we were having. But they kept at it, analyzing the situation, experimenting with a combination of fixes, and eventually managed to solve the problem. We've now been through several complete heating cycles since they finished, and it's amazing how quiet the system is. The water hammer noises had been so loud that we had not been able to sleep in our bedroom for several months, and I won't be fully confident that they aren't going to return until we've had a complete 24 hours of operation. But my wife and I are moving back into our bedroom tonight, and we're (holding our breath, fingers crossed) absolutely delighted. THANK YOU. Patrick & Rick explained everything, answered my many questions, very polite, very professional. They were great.
Your team did an excellent job the last two days. Very impressed. Patrick and Nick were fantastic - their work was top-notch, they were very professional and thorough. I'm more than happy I went with NES for this job. The new boiler is humming along beautifully right now.
I didn’t see any way (I’m old and not used to new fangled communication methods) to accept the attached quote for installation of insulation on my newly installed boiler. I definitely would like to proceed with this effort. By the way, I couldn’t be more pleased with the new boiler installation. Your technicians, Patrick Hanson and Ranny Lim did a superb job!
I would like to thank Mike and his Co worker for thier help in making a tough job look easy. I feel they made a perfect example of getting the job done and making sure it was done right. It is refreshing to see there are still people out in the trade and service business who are pleasant to work with and are willing to go the extra steps to make the job and work they do right and are willing to stand behind thier work. I would highly recommend them both to others and would request them for the part of my work needed to add a radiator in our living room. Thank you for being able to come out fix my steam heat pipes. (Job# 9003)
New England SteamWorks did exceptional work for us in refinishing our old, steam radiators. From start to finish, every member of their team was friendly, courteous, and knowledgeable. They refurbished every radiator in our home with a beautiful, high-gloss finish, and the results were stunning. They provided prompt responses to any questions we had along the way, and completed the reinstallation ahead of their guaranteed timeline. We highly recommend their work.
We recently had our massive first floor radiators stripped, repainted and reinstalled in our 160 year old Victorian. Patricks team from New England SteamWorks brought them from the shop and expertly maneuvered them into place. Some of these radiators weighed up to 600lbs! I would definitely hire New England SteamWorks again. The whole experience was polite, professional and worth every penny.
Just wanted to follow up on our visit: Thank you for a wonderful job! The re-finished radiators look fantastic, and the guys were amazing: professional, friendly, funny – the works!
Today was our first time receiving service from New England Steamworks. I was very impressed with the service. The technicians were great! They were knowledgeable, friendly, and efficient. Patrick was patient with my many questions and left me well educated. Thank you for fantastic service!
Technicians are prompt, professional,polite,friendly,knowledgeable and work hard during the visit. They also clean up before leaving and respectfully answer questions, even the ones that are asked in ignorance. They may not the least expensive, but they definitely professional and through.
Just had our boiler serviced by New England SteamWorks. Its the 2nd service they have done for us and we also had our steam pipes wrapped / insulated by them. We have been incredibly impressed with the professionalism of the technician teams and would highly recommend New England SteamWorks!
These guys were amazing. Came in, inspected the system, and quickly diagnosed and repaired my problems. Price was extremely fair.
Have patience with the booking process people! With that said these steam horses showed up and went to work on restoring my old Beast and couldnt be happier!! Steam heat is a Beautiful Thing. Ryan and the guys are very knowledgeable and get it :white_heavy_check_mark: Done!! Thanks New England Steam Works, Appreciate you guys!!! :heavy_black_heart::face_throwing_a_kiss::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration:
