I've had NE SteamWorks out a couple times to fix various leaks in my old radiators. They are always friendly, efficient, and go above and beyond to explain steam heat best practices. Highly recommended.
Great service. Long wait after requesting an appointment but worth it. If you have steam heat, these guys are the experts.
So happy to find a company that really knows about steam heat. So many contractors and others don't know as much as New England SteamWorks who supply refurbished radiators for your broken or leaky one. Patrick and Joe did the job!
I forget my technicians names (they serviced 34 Dexter St Providence) but they were excellent. You could tell they were experts and they were extremely thorough explaining everything to me and the other tenants. Thank you!
Hi.. Patrick just serviced my heating system and I just want to say I am more than pleased with the service he provided for me today. He was very knowledgeable, polite ,efficient, and went above and beyond which you don’t see these days. thank you so much!
I put in a service call in for "No Heat" They got back to me within one hour with an estimated arrival time. The service tech was at my residence within 4 hours. The tech Patrick was professional, very courteous, friendly, and skilled at his job. He diagnosed the problem made the repair and was out in an hour. Great service Very reliable. I would not think of calling anyone else !!
Thanks Steamworks for helping us in a pinch. Our technician was really quick and responsive and overall was within my budget.Very happy to have a steam specialist in our area! Thanks!
These guys are the best! I have struggled for years to find someone who really understood my antique steam heat system. They're the best!
The guys were amazing. So helpful. So knowledgeable. Informative. Went above and beyond explaining my system to me and getting my thermostat running.
Technicians were great, informative, and professional. They did great work, quickly, and had me back up and running in no time on such short notice. Appreciate the service and will continue to recommend to others.
I have used New England SteamWorks twice now and have been greatly satisfied with the services received. Their annual maintenance has kept my old oil-to-gas converted boiler working without issue. Most recently, the control module started to fail just as Winter started, leaving me without fully functioning heat. New England SteamWorks was able to get me on their schedule quickly and had the issue fixed quickly once the part was in. The technicians were knowledgeable, clean, and professional. They kept me informed of the issue and next steps every step of the way. If you still have steam heat and want to keep it running as it should or need repairs, i fully recommend New England SteamWorks as their customer support and service has been great so far!
Jovan and the other guy with him were both very friendly and professional. I'd gladly have them both back again for my next appointment.
the guys who came to my place (14 oxford st in worcester) were extremely helpful, so happy i found you guys!
Patrick was very knowledgeable and personal when consulting on my questions and concerns. fixed my problem and was very helpful
Patrick! Thank you so much for all of your help and work!! My family had a great experience with you and I’m so excited to work with SteamWorks for any future work and maintenance that we need. My family was very fond of our kindness and respect and I felt the need to leave a review praising your professionalism! Thank you again!
I wanted to send you a thank you message as well. Thank you for saving my mother who was suffering from extreme cold in the house. I appreciate the fact that you came out so quickly. And if I could rate Patrick on a scale ending in 10, I would give him a solid 11 out of 10!
Your guys just left..very happy with the new radiator!! You are training these guys to think through problems and Angel is being trained to do the same. Very nice team you are building. Kindest regards, Warren C.
Ranny and Mike were so great - methodical and dedicated, we would like to see them return for this job if possible. Should they be in the area for another job, we offer them our pool after work to relax because they are extremely personable and knowledgeable hard workers. We felt like we have known them for years. Great professional workers. Well done Steamworks. It was a tough job this time!
Patrick & Rick provided service today, they faced a difficult challenge, and the first set of changes they made in our steam system did not eliminate the water hammer problems we were having. But they kept at it, analyzing the situation, experimenting with a combination of fixes, and eventually managed to solve the problem. We've now been through several complete heating cycles since they finished, and it's amazing how quiet the system is. The water hammer noises had been so loud that we had not been able to sleep in our bedroom for several months, and I won't be fully confident that they aren't going to return until we've had a complete 24 hours of operation. But my wife and I are moving back into our bedroom tonight, and we're (holding our breath, fingers crossed) absolutely delighted. THANK YOU. Patrick & Rick explained everything, answered my many questions, very polite, very professional. They were great.
Your team did an excellent job the last two days. Very impressed. Patrick and Nick were fantastic - their work was top-notch, they were very professional and thorough. I'm more than happy I went with NES for this job. The new boiler is humming along beautifully right now.
I didn’t see any way (I’m old and not used to new fangled communication methods) to accept the attached quote for installation of insulation on my newly installed boiler. I definitely would like to proceed with this effort. By the way, I couldn’t be more pleased with the new boiler installation. Your technicians, Patrick Hanson and Ranny Lim did a superb job!
I would like to thank Mike and his Co worker for thier help in making a tough job look easy. I feel they made a perfect example of getting the job done and making sure it was done right. It is refreshing to see there are still people out in the trade and service business who are pleasant to work with and are willing to go the extra steps to make the job and work they do right and are willing to stand behind thier work. I would highly recommend them both to others and would request them for the part of my work needed to add a radiator in our living room. Thank you for being able to come out fix my steam heat pipes. (Job# 9003)
New England SteamWorks did exceptional work for us in refinishing our old, steam radiators. From start to finish, every member of their team was friendly, courteous, and knowledgeable. They refurbished every radiator in our home with a beautiful, high-gloss finish, and the results were stunning. They provided prompt responses to any questions we had along the way, and completed the reinstallation ahead of their guaranteed timeline. We highly recommend their work.
We recently had our massive first floor radiators stripped, repainted and reinstalled in our 160 year old Victorian. Patricks team from New England SteamWorks brought them from the shop and expertly maneuvered them into place. Some of these radiators weighed up to 600lbs! I would definitely hire New England SteamWorks again. The whole experience was polite, professional and worth every penny.
Today was our first time receiving service from New England Steamworks. I was very impressed with the service. The technicians were great! They were knowledgeable, friendly, and efficient. Patrick was patient with my many questions and left me well educated. Thank you for fantastic service!
Technicians are prompt, professional,polite,friendly,knowledgeable and work hard during the visit. They also clean up before leaving and respectfully answer questions, even the ones that are asked in ignorance. They may not the least expensive, but they definitely professional and through.
Just had our boiler serviced by New England SteamWorks. Its the 2nd service they have done for us and we also had our steam pipes wrapped / insulated by them. We have been incredibly impressed with the professionalism of the technician teams and would highly recommend New England SteamWorks!
These guys were amazing. Came in, inspected the system, and quickly diagnosed and repaired my problems. Price was extremely fair.
Have patience with the booking process people! With that said these steam horses showed up and went to work on restoring my old Beast and couldnt be happier!! Steam heat is a Beautiful Thing. Ryan and the guys are very knowledgeable and get it :white_heavy_check_mark: Done!! Thanks New England Steam Works, Appreciate you guys!!! :heavy_black_heart::face_throwing_a_kiss::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration:
