NE Steamworks has always been professional and done a good job servicing my boiler. I would always recommend them to anyone!
Jovan was professional and very knowledgeable. He performed the yearly maintenance on our system. He changed a part that was broken and he answered any questions we had. We definitely will be using them in the future and recommend them to anyone.
Calibration of the system to even heating throughout the house. Clearly understood the request and took the time to check the work. Good Job!
It was pretty simple visit (my radiator has a hole in it) but both techs were quick and pleasant to work with
Coordinated with Ryan but Nick and Henry stopped by for service. I cannot state how pleasant, detail-oriented, and competent these two staff members were. Using steam by itself is an old-world product, but their customer service - felt that I was transported to old Americana from the movie Pleasantville - superior white-glove service that does not exist today! Example 1: I swapped out a radiator, and they made sure the replacement radiator kept the good steam radiator valve. I thought about asking - but they just did it without asking! Example 2: I wanted to ask them to put the old radiator near the garage - but before I can ask - they already put it there! More, they always try to work stealthy and were very kind to explain the technology and science behind steam. What passionate people! Truly in the right profession! I'm not going lie, the cost is VERY pricey. I'm used to paying the $99 specials from those marketing fliers to service my boiler before the winter. They did stretch my budget - but for the quality of product and service.... I'm going to say - justified!
Excellent service -I only use steamworks for my annual boiler maintenance since they are accessible steam specialists at a reasonable price. They happened to be in my service area and got me on the schedule same day after paying a slight premium for expedited service. They go through the whole system and give you a full boiler maintenance and combustion report. Peace of mind before the cold season getting everything dialed in. Shout out to Ranny, who worked on the system and the owner Ryan. Maybe next year I'll try their radiator refinishing service. Highly recommend.
