Ranny, the steam technician from New England SteamWorks arrived on time and quickly inspected and cleaned my steam boiler for my yearly maintenance & cleaning. He did a great job ! Quick, efficient & knowledgeable. I highly recommend New England SteamWorks !
Very friendly and communicative. Left me feeling much more confident about the state of my boiler and heating system.
Did the PM on my boiler that had been neglected for a few years and fixed the leaking radiator in one quick visit! Very friendly, easy to schedule, very communicative, and left me feeling much more confident about the state of my heating system. Will use them again for sure!
Amazing service. They are knowledgeable, professional, and friendly. We use them every year and they are always awesome.
Personable, extremely knowledgeable, answered all my questions. I will request him to do the annual tuneup next year.
Working in the piping industry myself I can appreciate a good quality job well done. Guys were on time, professional and got the job done in the time quoted. Looks great. New to steam I have a long road ahead but left me confident that I won't have issues in the near future.
Kyle and Jovan were prompt, thorough and professional. They clearly explained things and made sure I understood. Thank you!!
The New England SteamWorks technician was extremely knowledgeable about how our old heating system works, and how to optimize it. He performed system maintenance and gave us a comprehensive report on system efficiency and safety. On a second visit the technician replaced the main system vents to improve efficiency, and then checked every radiator in the house.
Job well done! Patrick and crew picked up 4 radiators to be refinished, sandblasted and repainted. While here they replaced the valves to be ready for installation. When they returned, they installed the radiators, installed new air vents, fired up the furnace to check for leaks, and all went smoothly! The radiators are beautifully painted. I highly recommend them!
Great job by all. This has been a long term project to have done and I’m so happy I located your business.
Have to say that this was a big job that was communicated well from start to finish. I had some monster radiators that were in awful shape. NESW safely removed, restored and replaced all in a matter of a few weeks time. They look fantastic. Best of all, the crew arrived on time and did quality work. I’m very satisfied and highly recommend to others. One radiator was undersized and has been replaced with a better one. Total of 9 were restored (See photo examples)
Excellent service and answered all my questions. Is preparing a quote for our replacement boiler budgeted for next spring. System maintenance and evaluation gave us peace of mind.
I appreciated the professionalism and easy to understand way he spoke about the work, including estimates
Kyle was great. he dealt with us not being there when he arrived and leaving the alarm set. once in the house he got to work and when done explained everything he did and got all the emails sent over.
Patrick! Thank you so much for all of your help and work!! My family had a great experience with you and I’m so excited to work with SteamWorks for any future work and maintenance that we need. My family was very fond of our kindness and respect and I felt the need to leave a review praising your professionalism! Thank you again!
I wanted to send you a thank you message as well. Thank you for saving my mother who was suffering from extreme cold in the house. I appreciate the fact that you came out so quickly. And if I could rate Patrick on a scale ending in 10, I would give him a solid 11 out of 10!
Your guys just left..very happy with the new radiator!! You are training these guys to think through problems and Angel is being trained to do the same. Very nice team you are building. Kindest regards, Warren C.
Ranny and Mike were so great - methodical and dedicated, we would like to see them return for this job if possible. Should they be in the area for another job, we offer them our pool after work to relax because they are extremely personable and knowledgeable hard workers. We felt like we have known them for years. Great professional workers. Well done Steamworks. It was a tough job this time!
Patrick & Rick provided service today, they faced a difficult challenge, and the first set of changes they made in our steam system did not eliminate the water hammer problems we were having. But they kept at it, analyzing the situation, experimenting with a combination of fixes, and eventually managed to solve the problem. We've now been through several complete heating cycles since they finished, and it's amazing how quiet the system is. The water hammer noises had been so loud that we had not been able to sleep in our bedroom for several months, and I won't be fully confident that they aren't going to return until we've had a complete 24 hours of operation. But my wife and I are moving back into our bedroom tonight, and we're (holding our breath, fingers crossed) absolutely delighted. THANK YOU. Patrick & Rick explained everything, answered my many questions, very polite, very professional. They were great.
Your team did an excellent job the last two days. Very impressed. Patrick and Nick were fantastic - their work was top-notch, they were very professional and thorough. I'm more than happy I went with NES for this job. The new boiler is humming along beautifully right now.
I didn’t see any way (I’m old and not used to new fangled communication methods) to accept the attached quote for installation of insulation on my newly installed boiler. I definitely would like to proceed with this effort. By the way, I couldn’t be more pleased with the new boiler installation. Your technicians, Patrick Hanson and Ranny Lim did a superb job!
I would like to thank Mike and his Co worker for thier help in making a tough job look easy. I feel they made a perfect example of getting the job done and making sure it was done right. It is refreshing to see there are still people out in the trade and service business who are pleasant to work with and are willing to go the extra steps to make the job and work they do right and are willing to stand behind thier work. I would highly recommend them both to others and would request them for the part of my work needed to add a radiator in our living room. Thank you for being able to come out fix my steam heat pipes. (Job# 9003)
New England SteamWorks did exceptional work for us in refinishing our old, steam radiators. From start to finish, every member of their team was friendly, courteous, and knowledgeable. They refurbished every radiator in our home with a beautiful, high-gloss finish, and the results were stunning. They provided prompt responses to any questions we had along the way, and completed the reinstallation ahead of their guaranteed timeline. We highly recommend their work.
We recently had our massive first floor radiators stripped, repainted and reinstalled in our 160 year old Victorian. Patricks team from New England SteamWorks brought them from the shop and expertly maneuvered them into place. Some of these radiators weighed up to 600lbs! I would definitely hire New England SteamWorks again. The whole experience was polite, professional and worth every penny.
Just wanted to follow up on our visit: Thank you for a wonderful job! The re-finished radiators look fantastic, and the guys were amazing: professional, friendly, funny – the works!
Today was our first time receiving service from New England Steamworks. I was very impressed with the service. The technicians were great! They were knowledgeable, friendly, and efficient. Patrick was patient with my many questions and left me well educated. Thank you for fantastic service!
Technicians are prompt, professional,polite,friendly,knowledgeable and work hard during the visit. They also clean up before leaving and respectfully answer questions, even the ones that are asked in ignorance. They may not the least expensive, but they definitely professional and through.
Just had our boiler serviced by New England SteamWorks. Its the 2nd service they have done for us and we also had our steam pipes wrapped / insulated by them. We have been incredibly impressed with the professionalism of the technician teams and would highly recommend New England SteamWorks!
These guys were amazing. Came in, inspected the system, and quickly diagnosed and repaired my problems. Price was extremely fair.
Have patience with the booking process people! With that said these steam horses showed up and went to work on restoring my old Beast and couldnt be happier!! Steam heat is a Beautiful Thing. Ryan and the guys are very knowledgeable and get it :white_heavy_check_mark: Done!! Thanks New England Steam Works, Appreciate you guys!!! :heavy_black_heart::face_throwing_a_kiss::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration::person_raising_both_hands_in_celebration:
