Codee was great. He was determined to get my hot water heater working and he was able to do so. He also explained what occurred to make it stop working and to call if it stops working again.
Outstanding service and attention to detail. Went above and beyond in making sure my system was working to its full potential. Very professional and thorough...thank you!
Marquis, Dean, and Woody are amazing! They are doing such a great job! Marquis has fantastic communication skills, extremely well organized, and is continuously giving me updates on the progress. Woody has an extremely high level of skill operating that machine; I saw him pick up a single chunk of concrete with the precision of a watchmaker. Dean is very knowledgeable, works really hard, and helps keep everything running smoothly. The whole crew are friendly, thoughtful, polite, totally professional, highly skilled, and sensitive to all the my requests. They have been an absolute delight to have around. There are no words to express how much I appreciate them, and how well they are doing.
Thank you for the very thorough inspection of our furnace and for taking your time to explain the options available for our situation.
Very knowledgeable and patient. Helped us get the best furnace and AC for our home. Andre was able to arrange a temporary install on a Saturday so we didn’t freeze all weekend in January. Thank you! Thank you!!
Excellent service, very knowledgeable and thorough, highly recommend! Thank you Jack and crew for a job well done!
Thank you to Gavin! He was professional, knowledgeable and answered our questions of whether we had a safety issue or not. That gave us peace of mind with the water heater situation. And we appreciated his promptness too.! R. Marhefka
Both the technicians that came out not only completed the job. They also educated me on critical information I would have never known had they not taken the time to explain everything. Because of Thornton and Grooms reputation in the industry, I had the most confidence they would come through. Thank you guys for an amazing job.
Great communication, very helpful in explaining what work was done and what recommendations he has. Very friendly and professional
Dan was very professional, explained everything that he did, answered our questions and made us feel very comfortable with his service....
Aidan determined that the furnace variable fan speed switch needed to be turned on. Now getting a noticeable increase in air flow out of the floor duct registers. Thank you Aidan.
WOW, Christian and Dewayne were fantastic! They were professional, highly skilled, efficient, tidy, patient, and most importantly, great conversationalists! We very much enjoyed having them over here. Thank you fellas for a job well done!
I was very pleased with Aidan H very knowledgeable.gave me good advice and even a referral of a company he knew to do duct cleaning .Thanks again
Very professional and fast! And free diagnosis and price estimate for the repair or the total replacement of the water heater!
Juan was great to work with...He listened and then offered advice to help with my questions and concerns. He was polite and considerate.
Hunter did an excellent job. Great customer service and everything is working great. Highly recommend
Thornton & Grooms is an extremely professional and knowledgeable operation. They employ the type of people that are courteous, respectful and a pleasure to work with. Jessie and Tyler were awesome!
Devin Davis did my plumbing inspection today. I was very satisfied with him. He seem very knowledgeable and answered all my questions. Very friendly and efficient. Can do my inspections any time. Mary Jakubiec
have the T&G home care club service and their techs have bee great - very detailed, thorough, and professional. Alex Bruski just did a furnace check. Very complete and detailed. Great job!
Very thorough and detailed furnace inspection from Aidan H. Excellent communication skills. I will follow up on some of his recommendations such as whole home surge protector.
I have used T&G for over 30 years and I have never been disappointed. Service Techs are polite, efficient, and knowledgeable.
I have used T&G for over 30 years and I have never been disappointed. Service Techs are polite, efficient, and knowledgeable.
